Look Again offers you the latest looks at affordable prices. With fashion for her, him and the kids, as well as our extensive homes collection, we're your one-stop style shop. With our exclusive designs, you can stay one step ahead of the high street and your friends, plus you can be one of the first to step out in those key pieces with our Next Day Delivery service. And, even better, there's no worrying about affording it all. Our flexible payment terms mean you have up to 50 weeks to spread the cost, perfect for those big occasions like Christmas and birthdays.
Lookagain (www.lookagain.co.uk) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 25% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-06.
Reviewers had a great experience with this company. Customers frequently praise the fast delivery times, excellent product quality, and the smooth, easy experience of navigating the website. Many people also note that items are great value for money, look stylish, and arrive safely right on time. Shoppers often mention finding a wonderful choice of clothes and products that match their exact expectations perfectly. However, some reviewers were not happy with delivery delays, missing items, and problems caused by the external courier service. A few people also mentioned encountering unhelpful support operators and experiencing frustrating billing issues for goods not received. Some consumers additionally pointed out that dealing with faulty products can be challenging.
Auto-generated from all reviews of this business. For reference only.Look Again are a great online shop to visit for all your shopping needs. I regularly shop with them as I'm a transvestite man and love cross dressing in women's clothes. They have lots of styles and sizes to fit all. Plus delivery is quick with options for a specific day if you are out. They have offers from time to time to help if your budget is low and buy now pay later aswell. With Look Again you can buy with confidence.
I have never had any issues,always great items,and very fast delivery
The goods were delivered on time and in good condition. However, my last delivery was not good as it arrived late.
I vowed last time would never use this company again when they sent an order to wrong address. Now recent order not arrived and yet again customer service unwilling to help or believe me. Shocking customer experience both times and reluctance to refund items not delivered when mistakes are theirs. Avoid like the plague
No issue with my latest order :)
Great to deal with we live in the western isles of Scotland on the island of Lewis and the items were delivered in three days.
Normally really good I think they need to stop using Evri for delivery as they always seem to be the problem not Look Again themselves.
It's gone to pot ordered next day delivery never turned up when they did no returns note took over a week to sort no more to expensive now yearly pass has gone
I have used Look Again for many, many years and they are usually so reliable. Ordered clothes at the weekend, delivery was meant to be Wednesday (red top for red nose day), which I thought would be perfect. But alas still not arrived, luckily I have another old red top I can use.
Quick and easy to order parcels arrived in good time
Used to buy almost monthly. Now not at all unless free delivery. Since you removed the annual delivery pass it’s just not worth it. I buy from JD Williams now who do offer a yearly delivery pass. You will loose many customers because of this. Why not just charge more for the pass?!?
I ordered some trainers and they sent me used ones with an old box marked and dirty , so I organized for them to go back and a replacement to be sent for it to be cancelled I got told I wouldn't be billed for them as they was going back but I have been this company say one thing and so another and charge stupid interest stay clear
Been with lookagain for many years it's good quality and value good range of brands BUT like others miss yearly delivery pass. I definitely don't order as much because delivery is expensive. You don't offer free click n collect either . I've been ordering via Freemans which offer better delivery options
Been with look again many years now prices good delivery usually quick .I get lots of offers but I do miss the yearly delivery subscription
Got code for free next day delivery. Placed the order five days ago. Still not here but been asked to review order. Not impressed as away for weekend and couldn't take the items I ordered.
I’m really pleased with lookagain as I always are if anything I’m really disappointed with you cancelling the yearly subscription for delivery
Ordering seemed straightforward only thing that let it down was waiting quite a while for the delivery and the delivery date was changed so had to wait a while longer, but overall the rest of the process was fine.
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