About Magaljewelry
Data updated- Website
- www.magaljewelry.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 83 reviews
- Replies to negative
- 86% (54/63)
Do you own Magaljewelry? Claim this profile for free and start replying to reviews.
About this business
Fine jewelry, crafted from 14k gold and set with ethically sourced diamonds. Free shipping and returns on all US and UK orders. Up to 4 interest-free payments.
Written by the business, not verified by us.Is Magaljewelry legit?
Magaljewelry (www.magaljewelry.com) has a 3.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 31% give 1 star; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the stunning jewelry, noting that the pieces are wonderfully delicate and crafted with exceptional quality. Many people also appreciate the fast shipping and the lovely packaging that makes opening orders feel special. Shopping online is described as smooth, and orders generally arrive in a timely manner. However, some people mentioned experiencing frustrating communication and prolonged shipping delays. Consumers noted that customer support responses often felt automated rather than helpful when issues arose. Additionally, a few reviewers were disappointed because certain items began to unravel shortly after wear.
Auto-generated from all reviews of this business. For reference only.What people say
Tammy
Received my bracelet today. It is camel thread with the larger diamond. It is so delicate and pretty. I am going to order more in different colors. So adorable.
Sister bracelets!
I've always admired your bracelets...I have a special reason to buying 2...My sister is moving and thought it would be a great going away gift and a loving sister matching bracelets..I also bought myself one.
Quality and price of jewlery is…
Quality and price of jewlery is wonderful.
Horrible
Horrible! Do not buy! Purchased a bracelet, with the larger diamond. Took delivery July 25, it broke August 27. Just about 60 days. No abuse. No hard wear and tear. It just broke. Company has refused to honor the 2 year warranty or 90 day home look. Without even seeing the actual bracelet, they are saying it broke because of wear and tear. The ads say the jewelry will stand up to being in the water. The string the beads were on just broke and beads scattered everywhere because they aren’t knotted. I want to return for a refund. Deeply regret buying this online.
Reply from Magaljewelry2025-08-31
Dear Evelyn, Let me start by apologizing for the entire negative experience! Magal always endeavors to provide an honorable experience to each customer, and we’re sorry not to make you feel that way! The 14-day mark is put into place for any manufacturing defects or issues related to the production of the jewelry piece. Beyond this time frame, manufacturing defects are not covered and maybe that could be the reason our team has quoted a cost for the repair. We’ll be attentive to your concerns and will try to focus on resolving them so we can continue to earn your trust again! Please email us your order details at [email protected] and we’ll be happy to assist you with your concerns. Sincerely, Magal Team
“I am absolutely in love with this…
“I am absolutely in love with this jewelry piece! The quality is outstanding — it feels both elegant and timeless. The design is even more beautiful in person than I imagined, and the craftsmanship is flawless. It’s comfortable to wear, catches the light perfectly, and I’ve already gotten so many compliments on it. This is a piece I’ll cherish for years to come.”
I absolutely LOVE my necklace!
I ordered an initial necklace in honor of the birth of my grandson... I LOVE it!
Love all this stuff!!
Such good quality and great price
I have had a wonderful experience with…
I have had a wonderful experience with your company. I absolutely love the string of love bracelets. I have bought a couple for friends. The one I have for myself needed a new string and I was able to send it in and get a new string. I will definitely be ordering more in the future. Thank you for offering this timeless and daily-wear-friendly piece at accessible pricing.
I would give them a zero of if I could…
I would give them a zero of if I could . I ordered a family ring necklace and it was not the style I wanted . I wanted free flowing ring as shown on their website. It was attached and does not move . Also within a week it tarnished . The customer service refuses money back guarantee as advertised because it was engraved !!! They have offered store credit but now have quit communication with me .
Reply from Magaljewelry2025-08-25
Dear Gwen, We truly appreciate you sharing your feedback and want to sincerely apologize for the disappointment you’ve experienced. To clarify, the holding loops on the Family Circle Necklace are welded (to prevent scratching), and this detail is noted on our product page. Because the piece was engraved, it is not eligible for a refund; however, we did offer a store credit as an alternative. Once you confirm, our team will gladly create that credit for you. Please email us at [email protected] with your order details so we can assist you promptly. With care, The Magal Team
Beautiful jewelry and excellent…
Beautiful jewelry and excellent customer service!
False claims about timing
I am very upset about how you have handled my order and am requesting to return it and get a full refund, including the expedited shipping that I purchased. I placed the order on June 27. The website said it takes 5-7 business days to process. On July 8 I asked for an update. I got a very apologetic note from "Lea" (who is not a person) but that didn't change the fact that I NEEDED the necklace before leaving the country. I told Lea that the last possible delivery date was July 14. On July 9 I was told that your were "prioritizing my order." I asked to cancel the order and was told that was not possible because it was already in production. On July 14 I got a message that "the order was on its way." That was totally unacceptable since we were leaving. Your page provided misleading information about timing. I never would have ordered had I realized that. And I added $13.90 for expedited shipping as an insurance policy. In fact, it arrived in regular priority mail. I don't know when it arrived because our mail was held for 2 weeks while we were away and we just returned. I paid $128.95 for the necklace and $13.90 for useless expedited shipping. I am requesting a refund of $142.85. Please let me know how to proceed with the return. Sincerely,
Reply from Magaljewelry2025-08-23
Dear ERS, We’re truly sorry to hear about your experience and the inconvenience caused with your order. At Magal, we always strive to fulfill orders within the promised timeframe, and we regret that this was not the case for you. We’d like to review your order closely so we can assist you with the return and refund process right away. Could you kindly share your order details with us at [email protected] ? Our team will make sure to look into this case as a priority and provide you with the best resolution. Sincerely, Magal Team
Abbey and Brittany are such an asset to…
Abbey and Brittany are such an asset to your company!! They are so welcoming, very knowledgeable and made us feel like family!! Honestly, we can’t wait to go back to see them and purchase more amazing jewelry!! I feel the style and quality of the jewelry far exceeds the price!
I've purchased quite a few items for…
I've purchased quite a few items for myself and my children and everything has been incredible! LOVE every single piece that I have purchased!
Very good quality
The jewelry is very good quality. Also, the customer service is wonderful. We have bought many pieces that we love. I wear them almost every day Thanks Magal
Loved my necklace
Loved my necklace! It is more than what I was expecting
I have bought the constellation…
I have bought the constellation necklace twice and it’s just not very sturdy. The last one just broke in half on one of the constellations without any reason. The prior one got pulled on so that made more sense. I know they updated their warranty to cover that kind of thing but both were before the updates.
Love the bracelets!
I have received great customer service - I gave my niece a bracelet and it needed repair. Prompt service and really very helpful. I wear several all the time and I always get compliments!!
I’m so happy with every purchase I made…
I’m so happy with every purchase I made from a string bracelet to a baby charm throughout the years I can’t says how many beautiful pieces of jewelry I’ve bought I rated a five star cause I was never disappointed.
Jeulia Jewelry
Aspinal of London
BodyCandy
nextearrings.com
Veinci Jewelry
Like My Choice
Eternate