Bad service bad work.
Didn't come in time when finally arrived got disappointed..colors on the design are faded like when u wash the shirt 100 times. Will never order again ....
Merchly is part of a tradition of supporting independent artists and businesses that spans over 70 years. Located next door to Philadelphia, PA, we’ve helped successfully deliver millions of projects quickly, affordably, and on-time. Whether you need 25 t-shirts printed fast for next Friday’s gig, or 10,000 silk screened t-shirts printed for your upcoming 5k run, we’ll help you make a lasting connection with your audience.
Merchly (www.merch.ly) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 82% of reviews are 4 stars or higher and 2% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-09-02.
Didn't come in time when finally arrived got disappointed..colors on the design are faded like when u wash the shirt 100 times. Will never order again ....
I LOVE the hoodies we got made with my daughter’s album cover on the front and back of the album on the back! High quality SOFT material. I have washed it twice and it holds up well ( wash it inside out). I would recommend this company! Sizes are generous.
I recently submitted a small order of 50 shirts to Merchly, with a custom design of my own creation for my photography business. When one size of the shirts I selected was impossible to come by, I was immediately given a phone call by Dave, and he went over the options I had to correct the issue. Their customer service was fantastic, the product I ordered was just as I designed, and my overall experience with Merchly is a 10/10 would definitely recommend.
I wish there was little more communication. I asked for a specially made 7XL in addition to my order order of 200 shirts, and never heard back. Also was told the items should arrive on december 3rd, which they did not... but other than that I was pleased with the outcome and will use merchly again. Best, Kelly Reverb
Merchly auto-ordered sizes for my dozen shirts (for the band). I got three of each (S-M-L-XL). S and M are useless to me. Additionally, three of the 12 were bad: the colors were washed out looking. Merchly agreed to replace them...I am still waiting.
Literally some of the best quality merch my company has ever invested in! -Cynthia, Hip Hemp Cafe
I am not at all satisfied with my experience. I sent a picture of what we wanted on the shirts. And was assured that it wouldn’t be a problem. After I paid for the order. I began getting Emails that they couldn’t use the picture. So, either myself or my Promoter sent several versions of the picture. After about a week or so . They were finally able to use one. At that point I sent several emails to see if everything was ok? And that it would still be done by the agreed date. I never received a response. The shirts were delivered on time. But, they weren’t like we ordered. If they had answered my emails or sent me a proof of the shirt for approval. Then I could have made them aware of the issue. And now it’s too late to correct the problem. As I need them for tomorrow. I’m very disappointed in the over all customer service.
I am shocked at the quality and speed my order was processed and delivered. I barely had time to sit down from ordering and heard the truck arrive. Of course that's exaggerated but not far from the truth. I was worried the artwork might not transfer properly, but I love it. They couldn't have got it more right. Only time will tell how the supporters feei. Any fault observed would be on my end.
Ordered customized face masks recently. High quality materials, nice print job, easy online design. Also had good luck designing and ordering t-shirts at a very good price a couple years ago!
Order was easy to place, and arrived a week ahead of the promised date.
Our facemasks were delivered on time and looked exactly Like they did in the online design app!
Hello Joseph, So sorry you were not happy with your recent purchase! If you could email us at [email protected] we can try and address any concerns you may have. Also, I see the payment for this order is being disputed as 'cardholder does not recognize this charge'. That seems odd, the charge on your statement should have been for 'Merchly', the company you are leaving this review for. We would need that dispute removed if we are move forward with any sort of resolution. Thanks!
I am very satisfied with the product that I purchased from Merchly.
Tee shirt quality was very thin material. I had asked for the hemisphereband.com imprint on the back to be reduced by 50% in size it was not.
Awesome! Would recommend these folks to all musicians and promoters.
Fantastic company and great communication!
Website isn't very clear, turn around times are longer than I would have thought, requesting to actually communicate with someone from the company returns no response. But when you get your product, it looks great! So I guess that's the most important thing.
Hi Brandon, Glad you liked your finished items! So sorry if there was any confusion about our turnaround time! I checked your order receipt, and it gave an estimated delivery date of 10/15, but when I tracked your shipment it was delivered on 10/13....2 day early. Please let us know if you saw anything different and we will do all we can to correct it! We are available M-F, 9am to 5pm Eastern time by phone (866-522-4012), email ([email protected]), or chat on our website if you ever have any questions. If you reach out to us on a weekend or holiday, it might take us longer to get back to you but we will do all we can to respond the next time we are in the office!
I’ve ordered using Merchly several times now. Each order is always above and beyond expectation. Tshirts are of excellent quality and the printing is perfect. Even ink. No smears or missing sections. Always looks really good. Thank you!
We consistently receive compliments on the quality of our merchandise, especially as a "local band" ... just one more thing that helps us differentiate ourselves and connect with fans.
Product was delivered in a timely fashion. The material was of very good quality. Will definitely re-order!!
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