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Media & Publishing

Merchly

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100 reviews

4.4100 reviews
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About Merchly

Data updated
Website
www.merch.ly
Category
Media & Publishing
Location
United States
Status
Unclaimed
Replies to negative
50% (4/8)
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About this business

Merchly is part of a tradition of supporting independent artists and businesses that spans over 70 years. Located next door to Philadelphia, PA, we’ve helped successfully deliver millions of projects quickly, affordably, and on-time. Whether you need 25 t-shirts printed fast for next Friday’s gig, or 10,000 silk screened t-shirts printed for your upcoming 5k run, we’ll help you make a lasting connection with your audience.

Is Merchly legit?

Merchly (www.merch.ly) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 82% of reviews are 4 stars or higher and 2% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-09-02.

What people say

I got my shirts and they were like i…

I got my shirts and they were how i quickly designed them..yet....The pixels in any larger batch of tees should not quite look like they are stretched and warped from top to bottom or left to right..the image should adjust accordingly...and didn't do that ..the app is hard to design on my phone and on the website,so that being said it was challenging to see the outcome of the tee shirts...

Professional, Excellence.

We were beyond happy, customer service exceeded our expectations. This isn't just a merch company, this is a group of professionals who care about their product and go above and beyond to achieve customer satisfaction. The simple gesture of reaching out to me to make sure our order came out looking as great as possible, was impressive and very appreciated, and our small business and our customers were very pleased with what we got as well! Thank you so much. Would purchase again and recommend 10/10 - Excellence!

Quality, Low Price and Fast Turnaround!

I ordered my t-shirts through the website, it was easy to navigate and edit the shirt. I loved the ease of set up and ordering. I asked a question and received a prompt answer and was very pleased with the ordering process. Once I received my order, I was very surprised at the quality of the t-shirt and the design for such a low price (and free shipping). I would recommend Merchly to anyone in need of shirts for any occasion.

the logo is slightly crooked, quite a bummer really.

all shirts as far as material are great but the logo is slightly crooked, quite a bummer really.

Reply from Merchly2020-11-02

Hello! So sorry your shirts did not turn out as you expected! If you email us some pictures of how your shirts turned out ([email protected]), we'd like to have a look and see what we can do to correct this.

The masks I ordered are exactly what I…

The masks I ordered are exactly what I expected. The staff did the best they could to get them to me when I needed them. The package was late, but not through any fault of Merchly. I expect to order from them again at some point.

I love my merchandise from merchally…

I love my merchandise from merchally being a small business it's so nice to work with another business you understands the small business lifestyle. I was able to order a small amount with all the colors in my logo which was amazing other companies would not allow that. I would have given five stars however a few of my size medium sweatshirts the logo seemed faded or worn in where the rest of them were all nice and bright. Not sure why that happened but other than that I love them . I will be ordering from here again

So Far, Everything Is Great !

All that I can say is so far, so good. The products that I ordered were made and delivered in a very reasonable period of time and everything seems to be of good quality. I haven't had time to see how these things wear over time, but they appear to be very well made. I'm very happy with what they've done for me. The people that receive my promo products are thrilled also. So, as far as I'm concerned these guys are great.

Good Customer Service Does Exist

I felt that every part of the process was efficient and customer friendly. Response time to the order and submitted drafts was particularly timely, and turnaround time was reasonable considering all current circumstances.

Products arrived on time as specified…

Products arrived on time as specified but even more importantly was the courteous and helpful customer service I received. A great guy who answered all questions and kindly sent me jpg. Images do I could visualize what the products would look like.

A great source for small runs of shirts

I've been extremely happy with the service and products I've gotten from Merchly. I've done two runs of shirts, and there's a great selection of colors, it's easy to set up the design, the turnaround time is fast, the customer service is helpful, and the shirts look great. They've been a real hit with the folks who've gotten them. I plan on ordering more! :-)

Danny Hudson Music

Danny Hudson Music First you are not able to design two different shirts in the same order, so you have to put notes in the order to indicate what you want. This leads me to my second issue. I did put notes in the case and according to customer service they didn't see my notes. However, I spoke with two persons to indicate what I wanted on a second shirt. That order was printed incorrectly. Then to get it right I had to pay for the replacement order (bad customer service in my opinion, especially for a first time customer). While I am please with the correct orders, this ordeal did put a bad taste in my mouth, especially since I also do business with the parent company. I used Merchly because the company I normally uses was affected by COVID.

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