Merchly is part of a tradition of supporting independent artists and businesses that spans over 70 years. Located next door to Philadelphia, PA, we’ve helped successfully deliver millions of projects quickly, affordably, and on-time. Whether you need 25 t-shirts printed fast for next Friday’s gig, or 10,000 silk screened t-shirts printed for your upcoming 5k run, we’ll help you make a lasting connection with your audience.
Is Merchly legit?
Merchly (www.merch.ly) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 82% of reviews are 4 stars or higher and 2% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-09-02.
I went to the website and with my…computer from work.
I went to the website and with my minimal computer expertise was able to make my selection, configure my art work, and place my order. Woo Hoo! I received my order when they said it would arrive. It is everything I could have hoped .
I experienced a problem with my initial order, thankfully the team at Merchly was quick to rectify the situation and make it right. They reprinted my order and got them out to me pronto. I appreciated the hassle-free customer service. The shirts look great!
Merchly was easy to set up the graphics as well as import my image to a shirt. They were very competitive on price and delivered just as they promised. On time! I will be ordering again soon, Ray Boone
The previous two orders that I made were fine, but my recent t-shirt order was very bad... The shirts have a yellowish tint as through they're mildew, the have a chemical odor, the quality of the print isn't as good, and the shirt quality isn't the same... I was very displeased, and I won't be able to order from them anymore.
I sent the pictures merchly asked for and got no response, but it's fine... I'll take the loss this time.
Reply from Merchly2020-09-10
Hello Donta,
So sorry you are not thrilled with your last order! We have not changed the shirt manufacturer and garment type used for our 'Classic T-shirt' in a few years now, so I'm surprised your latest order seemed off. Can you email some pics of the shirts from your recent order, along with the a pic of the label inside the shirt to [email protected] ? We'd like to look into this a bit further for you!
I designed two t-shirts using Merchly's online tools, one with my band's logo and one with our album cover. The tools were intuitive and easy to use--I particularly liked being able to see exactly how the finished shirts looked with the designs applied. Even for a small run, the t-shirts were reasonably priced, and they came out just as I had designed them. They were also delivered a few days ahead of the promised date. I'm quite impressed with the service and the products from Merchly.
I was admittedly skeptical at first but I have to say Merchly really runs a smooth operation. Much more affordable than other big custom shirt companies. Free shipping and truly impressive turn around time. I am happy to support this company and I haven't found anything I don't like about them yet! If you're on the fence, give them a shot.
I ordered black t-shirts with a red design. I received black t-shirts with a orange/pinkish design. So I was very disappointed. I printed the same shirt at a local print shop and it was red so it's definately a hiccup on the Merchly printing end.
Reply from Merchly2020-09-10
Hello Marvin,
We would love the opportunity to look into this concern for you! Can you email some pictures of how your red on black shirts printed to [email protected] and reference your order number? Thanks!
I ordered 32 tee shirts in 3 styles and various sizes per style. Merchly had no problem getting the order right. The print job looks great, just as previewed during ordering, and the tees themselves seem to be good quality. Merchly delivered the order quickly, with two weeks, I think.
Merchly could improve two things. First, make size charts available online, without having to contact customer service. Second, make it easier to mix styles within an order -- the current process is confusing. OTOH, Merchly provided prompt customer support for both of these weaknesses.
I would definitely use Merchly again, and I would recommend it to others.
I don’t know if it’s the Covid 19 or something else but these guys dropped the ball on our order. We ordered a few T shirts and masks as a test for a larger order for our upcoming world tour. We were told to expect our order August 6 and today when the order still hadn’t arrived I called only to be told that our order hasn’t even been worked on yet! They would email me later today (haven’t seen it yet). How would they handle a large order we need? Not cool!
Reply from Merchly2020-08-14
Hi Dana!
Thanks for the feedback!
I looked and your order shipped out the other day, you should have received the tracking information but if not let us know!
Our custom face masks were more popular that we originally anticipated, and we did start running a few days behind our original estimated ship dates but we are back on track now!
Always a roll of the dice when ordering online but Merchly was like rolling 7s! App was easy to use and got me exactly what I wanted with high quality and a great price. The next I place will be a sure thing!
I've placed 3 t-shirt orders with Merchly. Their quality is very good, the screening is sharp and clean and it seems to hold up to washing and wearing. The first 2 orders went off without a hitch. This last order, the image seemed larger than I had made it in their design program, they bent over backwards to make sure my order was done right. I was afraid of have to fight them on price or pay more to make things right, but they stood by their work and fixed it! I have worked wish several screen printers locally, and even through merchly is half way across the country, their prices are competitive and their service is beyond reproach.