Based in Portland, Oregon, MiaDonna is a leading retailer of beautiful, ethical and affordable fine bridal jewelry compassionately crafted with conflict free lab-grown diamonds, lab-grown gemstones and recycled precious metals.As a foundation-first company, a minimum of 10% of the profits from your purchase fund educational, mentorship, agricultural, and urgent relief programs in diamond mining communities through The Greener Diamond Foundation. With your help, we can positively change the lives and lands affected by the conflict diamond trade and build a more sustainable fine jewelry industry.
Written by the business, not verified by us.MiaDonna (www.miadonna.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 79% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 47% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-08-25.
It was a beautiful ring and my fiancé loved the color. The next day a side diamond fell out. Being in Italy, it is very hard to find a jeweler to fix the ring at a good price. I am using the return policy which was easy to use and I am happy with the service received. Overall beautiful ring, just sad it only lasted a day.
Somehow we got the initial order screwed up and I received the wrong thing. They were very helpful in getting the item exchanged and here on time for Christmas. Thanks!
The quality of the ring and diamond is amazing. Also, the speed of delivery was perfect. To make the ring and set the diamond and get it here as quickly as they did was by far the best service. Thank you all so much.
Thank you John for taking the time to write a great review. We are delighted you were happy with both the product and service you received. We appreciate you choosing MiaDonna.
This company should not be trusted for what should be a very special occasion. The jewelry is so cheaply made, it breaks quickly and they will insist you only get it repaired with them. They then lie to you about the cost of repairs. Buy your diamond from a lab and go to a local goldsmith that deserves your money. My fiancé and I were not so lucky. Whoever runs this company should be ashamed.
Hello Gabbi, I am so sorry to hear that you are unhappy with your experience at MiaDonna. I would love to see what we can do to help you with your issue. Please reach out to me at [email protected] with your order number and I would be happy to take a look at this for you.
I am very pleased with my purchases and wish that I would of found you earlier.
Thank you so much, Harley. We are pleased to hear that you are happy with your purchase.
The rings are stunning. I'm no jewelry expert, but I've honestly never seen rings that sparkle and shine like this wedding set does. I contacted them a few times during the process and always received a response very quickly.
Thank you so much David for taking the time to write a great review. We are delighted you love your rings and we appreciate you choosing MiaDonna.
I was really happy with my ring when I received it, but the white gold quickly eroded in the back. I was very careful with it. take it off when I go to bed and I don’t wear it daily…so that was surprising. I was very disappointed with the quality of the white gold.
Hello Monica, We are sorry to hear that you are unhappy with how the gold is wearing. White Gold is naturally yellow gold mixed with other metals to give it the white look. It is not unusual for a yellow tinge to show through, especially since people are using hand sanitizer a lot more these days. We would be happy to take a look and we can do a rhodium dip on the ring to make it nice and white again. Often a rhodium dip is needed once a year but can be more often if the ring is not removed whilst washing and sanitizing. I would be more than happy to help you with this. Please reach out to [email protected] and we can get the process started for you.
I'm very well pleased with my Aspen Men's Wedding Band; the band fits as expected. I love the simplicity of design and the degree of craftsmanship. I'm very proud and delighted to wear it alongside my wife's Bianca Wedding Set.
Thank you so much, Brady and we are delighted you are pleased with your band. We appreciate you as a loyal MiaDonna customer.
lab grown all the way. bought a gorgeous emerald cut sapphire to build an engagement ring with my boyfriend. Can't wait to show off this flawless gem. fast shipping, easy to find what I wanted
My experience with MiaDonna was great. Customer service worked with me the whole time when I had questions. I had the ring shipped to UPS to avoid fears of it being stolen or delivered to the wrong address. My fiancé is so happy with her ring and how much it shines and sparkles. I work in the anti-trafficking field and ensuring that there was no labor exploitation (I selected a lab diamond) was extremely important to us both. I will need to get it resized a small bit, but they will do that for free. I was able to get the ring within 4 weeks of ordering it.
I had an awesome experience with Miadonna. They were very responsive and accommodating to the custom ring design I was going for. I would highly recommend them to anyone looking for custom jewelry.
Thank you so much Allan for taking the time to write such a great review. Weappreciate you choosing MiaDonna and are delighted you love the service and product you received.
I used the try on at home service to have an idea of what rings I may be interested in. So many styles to choose from & they were so beautiful! Customer service was excellent, fast shipping, and quick response time!!
Good but some stuff slipped through the cracks. Mia Donna is amazing — their rings, the quality, the people in their customer service team, the fact they’re a B corp, and more. However, perhaps the most important thing, my ring itself, was a problem. First, their website allowed me to place an incorrect band size order (I wanted an 8.25 and was allowed to order that online, but the ring I chose doesn’t have that option). This took a few days to correct with some emails and phone calls, and finally it was explained to me by a manager on a call that the company they order those particular bands from (Elysium) doesn’t make quarter sizes. Womp. To remedy this, they quickly shipped me a sample 8.5 ring for sizing, to see if it would fit — and it actually was the right size I needed. Delighted, I ordered the ring I wanted, and, while it took 3+ weeks to make and ship, it was worth the wait. Except…when I opened the package, it was the wrong ring, despite the fact that it had supposedly passed a “quality check” at Mia Donna’s showroom. But it seemed that the ring maybe had missed the quality check because it was not what I even ordered. Their customer service team tried to make it right; but alas, they could not ship me the new band in time for my wedding. I decided to keep the band they sent me by accident, as I actually don’t mind it at all, I quite like it. But this was a definite multi-level fail. I’m willing to support them in the future and give them another try, and their customer service team gets an A+ for effort. But failing to catch this error (or prevent it in a custom made-to-order ring…is just kind of unacceptable from a business standpoint. Anyhow, here’s to sunnier days and I hope that their company succeeds as it grows and refines their ability to deliver what was ordered.
I love my sapphire and diamond ring. As always the work is grogeous. Customer service is always very friendly, quick to respond and helpful. I love that I can purchase quality jewelry that is lab grown and from a company with fantastic service.
Hello Jennifer, we appreciate you taking the time to write such a wonderful review. It is great to hear that you love both the jewelry and the service you received. Thank you for choosing MiaDonna.
Every experience at MiaDonna has been wonderful - friendly, attentive staff, beautiful items, and excellent prices.
Thank you Ericka for choosing MiaDonna. We are happy to hear that you are happy with the product and the service you received.
Beautiful ring my finance is very happy
Congratulations Trey and we are pleased to hear your fiancée loves the engagement ring you selected for her. Thank you for choosing MiaDonna.
I had planned around the 15 day time frame and because of quality control issues it wasn't going to work. So I emailed MiaDonna directly and they made it work for me and the quality is still excellent!
Thank you Brady. We are pleased we could get your ring to you on time and that you were happy with the product you received. Thank you so much for choosing MiaDonna.
Excellent service, speedy communication, beautiful, high quality jewelery and excellent to work with. Would recommend, 5/5 stars.
Thank you Kyle and we appreciate you taking the itme to do such a great review.
We are delighted to hear you love your beautiful engagement ring. Thank you so much for choosing MiaDonna.
The items are of high quality, the service is superb and packaging is impeccable. I will definitely order again!
Thank you Kai. It is great to hear that you loved both the product and service you received. Thank you so much for choosing MiaDonna.
102 reviews matching
Grown Brilliance
Rare Carat
Brilliance.com
Best Brilliance
Brilliant Earth
Renaissancejewel
Clean Origin
Blue Nile