Such a great company to work with
Customer service is always great!
Reply from NitroPack2025-02-24
Thank you so much for your wonderful words and review! We appreciate having you as a customer and we're glad you are happy with the service!
About NitroPack
Data updated- Website
- www.nitropack.io
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 9 reviews
- Replies to negative
- 100% (4/4)
Do you own NitroPack? Claim this profile for free and start replying to reviews.
About this business
NitroPack helps you boost your website score for Google PageSpeed Insights and pass Core Web Vitals.
Written by the business, not verified by us.Is NitroPack legit?
NitroPack (www.nitropack.io) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
Thank you Delia
Had a fantastic experience with NitroPack’s support! Delia was incredibly helpful in resolving my site’s slowdown issues. She provided clear advice, assisted in optimizing settings, and even guided me through sitemap integration. Her prompt responses and expert support made a huge difference. Highly recommend their service!
Reply from NitroPack2025-02-24
Hello there, thank you for your positive review! We’re delighted that you had a great experience with Delia. Your feedback encourages us to keep delivering the best service possible. If you ever need further assistance, please feel free to contact us anytime!
Very good technical support from Rey
Very good technical support from Rey, he solved my nitropack connection problem. I really recommend him. Very good communication. Thank you very much!
Reply from NitroPack2025-02-24
Thank you for your review! We're happy to hear about your positive experience with Rey! We'll be sure to pass your kind words along to the team. If you need anything else, please don't hesitate to reach out!
Miroslav was a great help and offered…
Miroslav was a great help and offered good support. Thank you
Reply from NitroPack2025-02-24
Hi Mark, we are delighted to hear about your satisfaction with Miroslav and our service. If you have any further questions or need assistance, don't hesitate to contact us. We're always happy to help!
Great support from Alina
Reply from NitroPack2025-02-24
Thank you for your kind words and positive review, Colin! It’s fantastic to know that Alina provided you with excellent service. We’re here for you 24/7, so please reach out if you need any further assistance.
Great support always
Great support always - Alina was great and Nitropack is the best caching plugin I've ever used.
Reply from NitroPack2025-02-24
Thank you for your feedback, David! We’re excited to hear that you had a positive experience with our team and Alina!
WordPress/Elementor issues!
We've been using your NitroPack for nearly a year now, and it always causes issues with one or more pages on our website (especially with the content heavy ones) because it cannot optimise certain aspects of the page built using Elementor in WordPress. Although Nitropack support has excluded these elements (posts) from being optimised it still causes issues and makes the page load with the layout and structure completely different, everything is repositioned and randomly scaled compared to its original design.
Reply from NitroPack2025-02-24
Hey there, It's Plamen here, Head of Support at NitroPack. Hope you are doing well. Firstly, let me thank you for taking the time to leave this review. We value every feedback and we use every feedback to improve the product and the services we are providing. Usually, I will refer to the Elementor Experimental Features, HTML Normalization and testing the non-optimized version of the website. However, you mentioned that exclusions were made. For this reason, I will suggest contactin our Support team at [email protected] or via the help widget in the application. We will make sure to setup the plugin and customize everything as per the needs of your website. Our main goal is to support you through your journey! Best, Plamen, Head of Support at NitroPack
Delia gives me a good answer.
Reply from NitroPack2025-02-24
Hello Mahdi, thank you for your positive review! We’re delighted that you had a great experience with Delia. Your feedback encourages us to keep delivering the best service possible. If you ever need further assistance, please feel free to contact us anytime!
Outstanding Product And Service
I am a huge fan of Nitropack. Hands down the best speed optimization platform for your Wordpress website including 5 Star Service Support. Can't do this website journey without you. Thanks Team!
Reply from NitroPack2025-02-24
Hi there! Thank you for taking the time to share your review and feedback! We greatly appreciate your kind words and we're happy to have you with us on your journey. If you ever need anything, please don't hesitate to reach out! Our team is here to help 24/7/365.
I received very professional support
I received very professional support. Stefan helped a lot! Many thanks to him. He solved my problem based on his logs in half an hour. I've been working on this problem all day
Reply from NitroPack2025-02-24
Hello Serhii, thank you for your positive review! We’re delighted that you had a great experience with Stefan. Your feedback encourages us to keep delivering the best service possible. If you ever need further assistance, please feel free to contact us anytime!
Incredible support
NitroPack provide a great service and Alina provided amazing support to help me resolve a couple of issues on a clients website.
Reply from NitroPack2025-02-24
Thank you for taking the time to share your positive review and feedback, Kim! We greatly appreciate your advocacy and we're happy to have you with us on your journey!
Atanas Is What Made Nitro GREAT!
Atanas is what made Nitro GREAT!! There was a glitch that kept preventing the site from working correctly with the Nitro Add-on, but Atanas's steadfast commitment to finding a solution made way for a resolution.... The site is running fast & 100% functional.... THANKS, ATAMAS!!
Reply from NitroPack2025-01-23
Thank you for your review! We're happy to hear about your positive experience with Atanas! We'll be sure to pass your kind words along to the team. If you need anything else, please don't hesitate to reach out!
I respect supportive people like Alina
What I can say about Alina is that she responds very quickly and adequately to the problem mentioned by me, asking for additional information, and she provided some, to arrive at a decision quickly.
Reply from NitroPack2025-01-23
Hello Paun, thank you for your positive review! We’re delighted that you had a great experience with Alina. Your feedback encourages us to keep delivering the best service possible. If you ever need further assistance, please feel free to contact us anytime!
Miroslav was extremely helpful
Miroslav was extremely helpful, providing me with a solution in no time.
Reply from NitroPack2025-01-23
Thank you for your review, Rajat! We're glad to hear about your positive experience with Miroslav! If you need anything else, please don't hesitate to reach out!
Super helpful and informative
Super helpful and informative. Spoke clear and easily understood what was communicated to me regarding my inquiries. My issue was solved and Delia, the customer service rep, was polite making sure all my questions were answered adequately.
Reply from NitroPack2025-01-23
Hi Kimberley, your kind review made our day! We are delighted to hear about your satisfaction with Delia and our service. If you have any further questions or need assistance, don't hesitate to contact us. We're always happy to help!
Timely response with excellent…
Timely response with excellent communication. I was frustrated with the issue and your rep patiently resolved my issue.
Reply from NitroPack2025-01-23
Thank you, Will, for your positive review! If anything else comes up, please don't hesitate to contact us!
Alina helped me to resolve my issue
Alina helped me to resolve my issue. 5 stars!
Reply from NitroPack2025-01-23
Hi Nick! Thanks for the positive review and the kind words! We're happy that Alina helped you resolve your issue quickly!
Great support team and great plugin
Great support team, very fast replies, and solutions to issues. One of the best services I have used to date. Stefan was great to work with and kept me in the loop the whole time.
Reply from NitroPack2025-01-10
Hello Gregory, thank you for your positive review! We’re delighted that you had a great experience with Stefan. Your feedback encourages us to keep delivering the best service possible. If you ever need further assistance, please feel free to contact us anytime!
Best technical support ever
Great technical support from Stefan. The whole team is really good!
Reply from NitroPack2025-01-10
Thank you, Liz, for the positive review! We are happy to hear that you had a pleasant experience with our customer care team! Please don't hesitate to reach out if anything comes up!
Great customer support
Great customer support, quick fixes, highly recommend nitro pack. Stefan was a huge help, thanks!
Reply from NitroPack2025-01-10
Thank you for your review, Gage! We're happy to hear about your positive experience with Stefan! We'll be sure to pass your kind words along to the team. If you need anything else, please don't hesitate to reach out!
Stocks to Buy Now ai
Remento
Stan
Aftershoot
Houzeo
Zeely
Fluently - AI English Tutor
Meshy