Pricing was ok
Pricing was ok. Viewing of pages were somewhat difficult. Closest store approx. 200 miles, therefore free shipping would cost more than shipping to my address.
About Northern Tool + Equipment
Data updated- Website
- www.northerntool.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 0% (0/25)
Do you own Northern Tool + Equipment? Claim this profile for free and start replying to reviews.
About this business
NorthernTool.com's product lines include generators, portable generators, pressure washers, grounds maintenance, heaters and stoves, trailer parts, engines, water pumps, lawn sprayers, tractors, hydraulics, hand, air and power tools, and more!
Is Northern Tool + Equipment legit?
Northern Tool + Equipment (www.northerntool.com) has a 3.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers had a great experience with this company. Many shoppers frequently praise the very user-friendly website, mentioning that exploring categories, finding specific items, and completing daily online purchases is completely smooth and straightforward. Consumers also appreciate the highly competitive prices, excellent product descriptions, and the overall solid value provided by the diverse selection of tools and equipment. However, some reviewers were not happy with fulfillment, reporting significant shipping delays, missing items, or packages that were never even shipped out. A few other people also felt that returning merchandise was complicated and encountered unhelpful responses when attempting to resolve various order mistakes.
Auto-generated from all reviews of this business. For reference only.What people say
The shopping is easy to do and I like…
The shopping is easy to do and I like the premade question answer stuff
OK already that's enough
To start off with the delivery time was very punctual and very fast. I was surprisingly pleased about that. The only reason I didn't give you 5 stars was because of your chat option, I wasn't able to send the message cause there was no send/return tab to press. I needed information on how to return an item that was to large for me. Thankfully I called the# for professional help and this wonderful customer service agent named Kim was so gracious and helpful. She arranged everything for me to resolve my issue. And I love the jacket I bought (quality and price) so I would recommend northern tool in the future.
It's always been a good experience
It's always been a good experience. One thing that should be changed is shipping costs. When I check shipping options, I get a quick delivery for $17, a later delivery for $9, and an even later one for $0. When I check out, the $0 shipping is only available if I spend $40 for a year of free shipping. A little deceptive.
The Home Depot
Acme Tools
Faire
WebstaurantStore
STYLEVANA
Grayson Living
Secretlab
Zoro