NorthernTool.com's product lines include generators, portable generators, pressure washers, grounds maintenance, heaters and stoves, trailer parts, engines, water pumps, lawn sprayers, tractors, hydraulics, hand, air and power tools, and more!
Northern Tool + Equipment (www.northerntool.com) has a 3.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-08-11.
Reviewers had a great experience with this company. Many shoppers frequently praise the very user-friendly website, mentioning that exploring categories, finding specific items, and completing daily online purchases is completely smooth and straightforward. Consumers also appreciate the highly competitive prices, excellent product descriptions, and the overall solid value provided by the diverse selection of tools and equipment. However, some reviewers were not happy with fulfillment, reporting significant shipping delays, missing items, or packages that were never even shipped out. A few other people also felt that returning merchandise was complicated and encountered unhelpful responses when attempting to resolve various order mistakes.
Auto-generated from all reviews of this business. For reference only.Great variety . I would like to get the latest catalog if you could send me one that would be great . Only thing that was a bummer is that there was no option to get my product delivered faster than three weeks . Didnt see a Fed ex or UPS shipping option .
There was a free $100 gift card in my cart until I went to check out. Then it disappeared. Liars.
I ordred 2 items from Northern Tool. One item showed up much later than expected and not as pictured on the website. It was a refurb kit instead of the item pictured. After calling, I was given a return authorization number that required me to pay for shipping back and a 15% restocking fee. The second item was a compressed are piping kit. 4 weeks after ordering it, they sent me an email letting me know it will not be back in stock for an additional 2 months. Luckly I was able to cancel that one without incurring additional expenses. Who know what would have shown up in 2 months.
I saw a listing for a lawnmower on the Northern Tool website, albeit on backorder. When I checked the Northern Tool Marietta location, I noticed one in stock. After calling to confirm, I was told there was one box left, so I headed over immediately. When I arrived and asked for the lawnmower, they showed me an assembled version with a 3-year warranty for an extra $50. I requested the lawnmower at the online price without the assembly/warranty add-on, but my request was denied. This discrepancy between what I was told and what was offered in-store raises concerns about Northern Tool’s consistency and honesty.
Frustrating that your site somehow has incorrect po box and your editing will not let me correct it
Yes, it works great and the battery lasts a good time. The three speeds all also great to have. I was able to get the grinder tool the battery 5hma and the charger. I would recommend to anyone that does construction or home hobbies.
I purchased a NorthStar gas-powered air compressor from Northern Tool for approximately $1,700. The compressor would not run from the moment it was received. I attempted to resolve the issue by contacting Northern Tool customer service multiple times. I have called three separate times and spoke with both a manager and a representative named Tammy. I was told that Chris would return my call regarding the issue, but I never received a call back. At this point, the compressor still does not run and no resolution has been provided. What is especially concerning is that I personally know of three identical compressors of this same model that also would not run. This raises concerns about a possible quality control issue with this product. For a product at this price point, I expected Northern Tool to stand behind the equipment and help resolve the problem quickly. Instead, my attempts to get assistance have been ignored. I am requesting that Northern Tool provide a proper resolution, either by replacing the defective compressor or issuing a refund. A brand-new piece of equipment that never ran should be handled promptly under warranty or return policy.
Finding the part I needed was easy. Ordering on line is quick and easy. Great experience
Ordering is easy. Closest store is Abilene, TX, so order online and having it shipped is the best.
Easy transparent transactions with Northern Tool.
I found what I wanted at a great price. Placing my order was simple and easy.
Got the Ms. the mini plant sheers & UV sanitizing light for the plants cleaning/cutting/splicing. Me got all the drill bits a fellow could want for spring projects in America 2026. A pleasure shopping here !
Good selection of products at good prices and available to purchase. Free shipping helps too!
Easy to search for product. Low shipping price. However, you need more stores and greater store availability.
Excellent help, web site easy to navigate, great product availability
I started out buying a welding helmet for 49.00 and am being charged 59.00.
Received it just in time to finish cleaning up the leftover snow!!!!
104 reviews matching
The Home Depot
Acme Tools
Faire
WebstaurantStore
STYLEVANA
Grayson Living
Secretlab
Zoro