Search was concise
Search was concise. Best deals listed first. Repeat customer (many times). Sale items are a great value!
About Northern Tool + Equipment
Data updated- Website
- www.northerntool.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 0% (0/25)
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About this business
NorthernTool.com's product lines include generators, portable generators, pressure washers, grounds maintenance, heaters and stoves, trailer parts, engines, water pumps, lawn sprayers, tractors, hydraulics, hand, air and power tools, and more!
Is Northern Tool + Equipment legit?
Northern Tool + Equipment (www.northerntool.com) has a 3.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers had a great experience with this company. Many shoppers frequently praise the very user-friendly website, mentioning that exploring categories, finding specific items, and completing daily online purchases is completely smooth and straightforward. Consumers also appreciate the highly competitive prices, excellent product descriptions, and the overall solid value provided by the diverse selection of tools and equipment. However, some reviewers were not happy with fulfillment, reporting significant shipping delays, missing items, or packages that were never even shipped out. A few other people also felt that returning merchandise was complicated and encountered unhelpful responses when attempting to resolve various order mistakes.
Auto-generated from all reviews of this business. For reference only.What people say
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I have a truck mount tool box and have…
I have a truck mount tool box and have lost the keys I have been trying for weeks to get a set of replacement keys. I keep getting the run around and finally they told me it had to come from an outside vendor I called the no and went to their website and they claimed their website is down for upgrades. I have spent several hours trying to deal with this. How can you sell a quality product and not sell replacement parts for it. I am disappointed with northern tools and will never purchase another product from them. The tool box is in great condition however useless without keys so I plan on trashing it and investing in a different brand count my loses I don’t recommend them to anyone
Always on time reasonable price.
Price was great
Price was great, cheapest I could find. Website easy to maneuver and easy to checkout. So far, so good…let’s see if the product meets expectations.
EASY TO ORDER
EASY TO ORDER. BUT DELIVERY SHOWS TOO LONG 24 DAYS .
love you guys
love you guys, membership is great, always have what I need
Easy to find item
Easy to find item. Good product description.
Had the part I needed at a terrific…
Had the part I needed at a terrific price and it was in stock.
Always satisfied
I purchased a jet 20" helical head…
I purchased a jet 20" helical head planer from them, that they had advertised on their website. They emailed me afterwards saying they're not going to honor the sale price. It took a week to get refunded. Don't deal with this company. They don't stand behind their word
I was able to order what I needed and…
I was able to order what I needed and see a picture of it.
I paid double the average rate for this…
I paid double the average rate for this tool because I expect a quality tool that will last. My previous purchases gave me that confidence! Please send a catalog if possible. Thanks.
Simple and easy ordering, brilliant
My experience ordering the box size i was looking for was simple. Strait forward information input couldn't have been easier. Keeping it simple is the name of the game when ordering anything. Good job i will be a repeat customer.
Easy to get what I wanted.
So I am going to say this
So I am going to say this, the people who actually work in the stores , specifically the San Antonio Northern tool store staff are AMAZING but Corporate are idiots and don’t treat there staff and employees good at all.
Very easy ordering process.
Generac Maintenance Kit purchase
Finding the specific kit to purchase was easy. Payment using PayPal good but then sent to TrustPilot - confusing.
site does not accept combo addresses ie…
site does not accept combo addresses ie po box123 /456 jones ave.
Good company
Good company, competitive, ordering was easy
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