Very satisfied customer.
Very Satisfied with product! Fast delivery!
About Action Direct
Data updated- Website
- www.northshorecommercialdoor.com
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 16 reviews
- Replies to negative
- 6% (4/68)
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About this business
Action Direct (Powered by North Shore Commercial Door) sells a full line of garage door parts including; weather seals, hardware, openers, remotes and more. Seal, secure, and operate with confidence, shopping the same parts trusted by pros.
Written by the business, not verified by us.Is Action Direct legit?
Action Direct (www.northshorecommercialdoor.com) has a 3.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 32% give 1 star; The business has replied to 6% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-09-01.
What people say
Excellent service and quality products!
Ordering was easy. I was able to track my order and it was received in great condition. Thank you for a great experience!
Excellent product and service.
Product description was accurate and ordering was easy. Service was prompt.
I wish it had been easier
They shipped me the completely wrong part. When I contacted them about it, it took 3 days to get an RMA number - no apology for the hassle, no offer to expedite the correct part - just an RMA as if I had ordered the wrong thing. It took three follow-up emails to every email address I could find for them to get them to send me the right part. I get it - mistakes happen. We're all so used to excellent customer service (prompt responses, immediate correction of errors) that when a company sells online and doesn't prioritize customer service well, it really stands out. I suspect that this company does better over the phone than online. The online info was accurate and complete. I'd buy from them again only if I couldn't find the same part elsewhere.
Easy, fast, and great price
There's not much to say, the process was easy, fast and they offered a wide variety of very specific parts at a great price. I know who I will come back to for specific garage door pieces.
Garage Door Opener
Affordable and fast service!
Very knowledgeable and efficient
They went to all the trouble of making a video as our old remote is very different than the new one. With that explanation I knew I was purchasing the correct remote. Great company to do business with.
My Experience With This Order From North Shore Door Company
My experience with North Shore Door Company was pleasant..... they were helpful with my purchase and helpful with the return.
Helpful staff-highly recommend this company
I sent a email for help in what type of garage door remote I needed. Matt got back to me quickly and told me what I needed. Great place to order from !
Poor Quality Control
I ordered 2 packages of magnetized faux hinges. Each package was described as having 4 hinges in each package. Upon receiving them I found 1 package to have the advertised 4 pieces. But the other only contained 3 pieces. I emailed the North Shore Commercial Door Co. But never heard back from them.
service was prompt,courteous. instructions fell short, form factor changed
I ordered two of the remote door openers. Both same stock number. One came with a small form factor 1.5 in W, 3 H, 0.5 D. I bought a second as I thought the form factor would be great for my wife. The second, same stock number was bulky 2.25W, 3.5 H, 0.75 D. Manufacturer had changed. The directions for setup failed to address the shunt to change from 9 to 12 digit transmit code. So a call for customer service was required. Friendly & Courteous, but a time killer. Otherwise they both work great.
very goof
The order arrived as expected. It even came with instructions. Very good replacement for the original part.
very good
this company is very good.
Just what we needed!
We needed a replacement opener for our garage and I was surprised at how teeny it is! Got it quickly and the description from the site was exactly what we received. Works well and we anticipate many happy openings!
Great product and service.
The order came fast and was very easy to program. Price was less than half what Sears wanted. Love them!!!
Garage Door Remote
Excellent and prompt service; product exactly as described.
Sensors worked perfectly and were shipped very promptly.
Everything was excellent. The sensors worked perfectly and were easy to install. Shipping was very prompt via Priority Mail.
Keypad For Garage Door Opener
Fast on time delivery and item was easy to set up. Very pleased with the product.
Great product and delivered what was promised.
It is a rare treat to have a positive experience from order to product working as promised. You will not be disappointed with North Shore. Thank you,
Great compay.
I have bought Wayne Dalton torque springs and the sales man that helped me was very knowledgeble and helped me get the right springs and saved me money in the process.The shipping was very fast.I certainly recomend this company.
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