Poor Shipping
Took more than 2 weeks and several e-mails to finally get garage door opener to ship but of course they had no problem charging my credit card the day the order was placed
Action Direct (Powered by North Shore Commercial Door) sells a full line of garage door parts including; weather seals, hardware, openers, remotes and more. Seal, secure, and operate with confidence, shopping the same parts trusted by pros.
Written by the business, not verified by us.Action Direct (www.northshorecommercialdoor.com) has a 3.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 32% give 1 star; The business has replied to 6% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-09-01.
Took more than 2 weeks and several e-mails to finally get garage door opener to ship but of course they had no problem charging my credit card the day the order was placed
I recently purchased two GenieMaster Remotes from North Shore. I had searched around on the internet to find out which replacement remotes would work best for me and to find the best price possible...North Shore fulfilled all my needs by providing the info on which remotes would work with my particular model garage doors and at the best price. They made the entire process so easy and shipped my remotes the next day. I was a little nervous about how to program the remotes but they gave me very clear cut instructions on programming my remotes...I swear it took me fifteen minutes to do all three doors on both remotes...the most difficult and time consuming step was moving the ladder around. I would definitely recommend North Shore to anyone needing garage door replacement parts and will definitely tell my friends and family about their great products and service...Thank you North Shore!
Could not find a replacement remote for my garage door opener anywhere. North Shore delivered it promptly and it works great.
Ordered a Genie/Overhead door keypad, received it on time and am very pleased with its operation and ease of ordering.
Got it on time, installed it, programmed it.
North Shore Commercial Door did an excellent job of filling my order. It filled and shipped my order very quickly. However, my problem was the postal service lost my shipment for some days and it took 11 days to ship from Ohio to California with 1st class mail!! North Shore (Tyler) was very helpful and he continued to work with postal personnel to locate my parcel.
Good web site, will go back again
Needed a replacement garage door remote for our car. The remote button was show on the website to work on 2-3 different models(ours was older>10yrs). I always worry about "generics" but the info was accurate. The remote arrived quickly and the information regarding the device was accurate. Would definitely order from them again
Got what I ordered in the right amount of time and to the correct address....could not be any happier.
I would recommend this company. I was able to easily locate the product I needed. It arrived quickly and was as displayed on the website. I found the prices to be very reasonable - in fact much cheaper than several other companies I contacted. I'd order from North Shore Commercial Door Company again.
exactly what I needed at a fraction of the local supplier cost. Fast too.
I am very pleased, not only with my new opener, but also with the service I received from you. Thank you so much, I will keep your web site so I can use you if needed in the future.
Basically the owner and the company were delightful to work with. That's it.
So far price and shipping of product exceeded expectations.
I needed a garage door opener, but had been unable to locate one. This company had exactly what I needed and the instructions to program it were easy.
Second time ordering from North Shore and process was smooth and quick. They were able to work with me on some of the payment logistics and that was very appreciated.
Wrong item received and still yet to get corrected. Got response when contacted and said will ship right away that was 10 days ago.
Price was great and shipping cost was resonable
Ordered 10 pack of garage door rollers. One roller was binding. Did not roll easily. After contact a new roller was immediately sent. Everyone has problems at times. What you do to correct it shows the quality of your company. North Shore stepped up and did the right thing with no hassle. Thank you.
200 reviews matching