Action Direct

Hard to find - Works Great!

We have a very old gate that we needed an opener for. So glad we found this one. Works great! We are telling our friends that need that same gate opener. Thank you!

Great service

Excellent service

Great Customer Service! I ordered the door and they shipped same day. The part arrived quickly also! I would highly recommend using them.

Receiver Logic Board

Sears Craftsman garage door opener powers on but door would not close. After checking out the users manual troubleshooting guide, 5 red flashes, possible bad logic board. I ordered this logic board after comparison shopping. This was found to be the cheapest. Order placed on 12/12/15 and received USPS on 12/18/15. The logic board received was already mounted on a door that did not fit our door opener. Removed the logic board from the door received and installed it onto the original door. Installation took a matter of minutes and garage door opener working again. I would definitely use this company again.

HORRIBLE EXPERIENCE- BEWARE!!

Do not buy from this company. They bait and switch products and their customer service is horrible. For the full story read below: I have been searching for a specific remote that is out of stock most places and finally found it on northshorecommercialdoor.com. I ordered 2 last week and was disappointed when they sent the replacement remote. I called the company a few minutes ago and a man answered the phone and started to talk. I started to say something and realized he had answered the phone and was holding it to his ear while he continued a conversation with someone in his office! (or home- there was a dog barking) This conversation went on for over 10 seconds and I was slightly shocked at the poor manners. When he finally acknowledged me, I explained what had happened and he told me the remote I ordered had been discontinued. I asked him why they had left it on the website then- with multiple pictures, detailed explanations of the old remote and a "buy" button at the bottom. He had nothing to say other than that they said it was discontinued on the ad. I asked where and we went to the site and it was there- in a smaller font and buried in the middle of the ad. I expressed my concern that had I wanted to buy the new remote I could have bought it cheaper elsewhere without having to pay shipping (which he charged). He gave me a verbal shrug and repeated that it was disclosed on the ad. I told him I was returning the product and he said that was fine... for a restocking fee of 10%. Really? We're not talking about a ton of money- I'm out maybe $20 and my time- but the principle is what bothers me so I'm sharing my experience with you. Beware of this seller.

Excellent Customer Service

Great Customer Service, shipped same day. The part arrived quickly, three business days, and was the exactly as advertised. I would highly recommend using them.

Receiver Logic Board

I ordered this board after doing some comparison shopping, as well as a surge protector. I received my order in full and in perfect condition. I was able to install and had my garage door opener working again in a matter of minutes. I will definitely use this company again.

Great customer service

I talked to Taylor on a Friday around 3:30 pm and USPS hadn't picked up yet for the day. He double checked my part, packed it and shipped as I was on the phone with him. It was delivered on Monday. The best $6 I have ever spent. Taylor really went out of his way. Very polite and knowledgeable. I will use North Shore for all my garage door needs. It is so nice to see that customer service still exists. Thank you again Taylor and North Shore.

Restock fee

I had a typo in my mother in-laws address so my product was returned. I was charged a restocking fee and it actually was almost the price of the 3 remotes I ordered. I was disappointed that I was charged that and at the same time had to put another order in for the same product.

Ordered a new torsion spring

They did a great job, I replaced standard spring with a extended service spring. They did a great job! quality is good. Have replaced springs for customers many time.The turn around time was not bad at all.I will be using this company again.

Firefly two-button mini garage door opener

After several disappointing attempts and finally with the help of a handyman, we figured out how to program the Firefly clicker. It now works with our community gate, as well as my older Genie 450 garage door opener. The trick was to open the Genie to view the settings and program the Firefly exactly the opposite of the Multi-Code clickers. Like if #1 pin on Genie was up, we set the #1 Firefly to down! You cannot simply match the pins on Firefly to your existing clicker and expect it to work! This has been an issue to the point that our association office no longer sells the two-button Firefly clickers. In my original review, I was so frustrated that I was willing to throw away both new Firefly clickers. Now that they work, I like the size and convenience of having it in my pocket attached to my car key.

yamaha

no problems thank you

Garage door openers

North Shore Commercial Door Company was easy to order from. Place the order over the phone, the items arrived in just a few days (expected them in 7-10 days). Exceptional service for quality products. Thank you

WEB SITE WAS AWESOME to help me select the right circuit board.

I believe I had a power surge and it fried the circuit board enough that it wouldn't close the door. It would open but not close. All sensors were working. So, North Shore Commercial Door had the video to make sure I had the right part and at the right price. I had the part less than a week and installed the next day. Good service.

Not Happy

Ordered my 3rd replacement remote from these guys since they are pretty much the only supplier for my 30 year old garage door opener. I was happy with the first two but they do wear out. Received incorrect item that did not work and was left hanging but they took my money.

I'm still waiting

Ordered in early August. For me, customer service was, and is, pretty poor. I purchased a transmitter that the website indicated was a replacement for my original one. After serveral attempts, following the directions, it/I failed to get it to operate. I emailed the company.I received the "canned" response. I responded to that, and haven't heard back.

Replacement Remote

Our original remote buttons were made of rubber and in the summer heat melted. North Shore had a good choice of replacement remotes for Overhead and their prices were competitive. Received in good time and my husband likes his new remote. Also ordered a key pad entry that was easy to install and program. We like it for extra easy access.

Completely satisfied

Great product, prompt receipt, good price.

Money well spent. Great value. Easy to program.

I like the tone when a button is pushed. Lights up for use at night. Very easy to program if you slow down to read all the steps.

great service

ordered basic genie garage door opener. arrived in a week, worked great. no issues. couldn't ask for more