PayBright is Canada’s leading installment payments platform, providing shoppers with buy now, pay later solutions at your favourite retailers online + in-store.
Written by the business, not verified by us.PayBright (www.paybright.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 66% of negative reviews. Last updated 2026-08-12.
Well this is the first time I have used Paybright! I found it very easy to use and follow, and the process did not take long at all. I also received help from someone (human) after initially getting a computer to talk to and they stayed o like e in the purchase process which made my time seem worth something, which is a nice change to see! Once I have paid for my smart watch I will see if they can help with some Samsung ear buds!
Received a payment didnt go through request from Paybright with my friend/coworker as the "name on file". When I called Paybright to figure out what happened they said as you aren't the account holder we cant help you. Wouldn't confirm if the email address has his or my name in it (all of both of ours do), what they were attempting to charge, really any info. Getting stonewalled by a financial institution that may or may not be acting on my Credit Score or against my bank accounts is not ok
Apologies for the trouble! We'd like to ensure you're taken care of. Please reach out to our team at [email protected]. From there, a member of our team will be happy to help.
Simple and quick process. No hassle.
At a time when I couldn't afford to put out all the money for a decent tablet for my son , PayBright was great help for me .. I fully recommend this service , but as everything don't get in over your head and keep your head above water and eventually you will make it back to dry land . Thanks PayBright I appreciate the help when I needed it most .
Eventually the system worked, but not until after 2 security messages and 3 weeks of waiting on customer service to return my messages.
Apologies for the trouble! We'd like to ensure you're taken care of. Please reach out to our team at [email protected]. From there, a member of our team will be happy to help.
We're sorry to hear that! If there is anything specific you'd like us to take a look at, please reach out to our team at (888) 484-4282. We're always happy to help.
PayBright has been an awesome partner to work with. Working with Lois, Miranda, Jesse, Nick, Steve, & Josh on the partner support side of the business has been an absolute pleasure. They are responsive and caring. We call a lot for support and they always treat us with respect and kindness. Highly recommend PayBright and especially their partner support. Keep up the great work!!! Thanks The team at PCM Merchant Services
It was very easy and simple process to use really liked it
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with us was less than desired, but if there is anything we can improve don't hesitate to reach out to us at [email protected]. Affirm Customer Care
First pre-auth was refused. Contacted client service they told me to try again on a different device and a private web session. It worked. My transaction at Lasik MD went smoothly. Very satisfied with PayBright services. I recommend.
Easy, fast and simple in any way
Cannot contact anyone at company. My bank account was compromised. Every time I would log in to change my banking information it wouldn’t change it. This went on so long that I received a collection letter. My credit was A1 until I got mixed up with this company. The 0% financing was attractive until a few months into my contract they changed it to 19%. It feels criminal to me.
You have our apologies for any inconvenience. We would like the opportunity to investigate your feedback further. Please could you contact us at [email protected] or call our team at (888) 484-4282. We'll be happy to review and take a closer look. Affirm Customer Care
The response time was good however the problem I had using my CC wasn't fixed. I kept getting a message that my CC wasn't a Canadian CC even tho it was. I had to use a different source to make payments which was disappointing because I wasn't able to get points if I could have used my CC.
Thank you for sharing your insights with us. It’s hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. We look forward to improving with the help of this feedback. Affirm Customer Care
Thank you for helping me purchase my product!
Easy online finance and soft loan for them who can not cash purchase and better than high interest credit card.
I loved the efficiency of the process and the 0% interest rate. I could have paid it off but figured with no interest why not just hold on to my money.
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