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Electronics & Technology

Photobucket

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100 reviews

3.3100 reviews
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About Photobucket

Data updated
Website
www.photobucket.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
100% (39/39)
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About this business

Photobucket is a leading online platform that offers private spaces for shared secure photo and video sharing and storage, serving millions of users for over a decade.

Written by the business, not verified by us.

Is Photobucket legit?

Photobucket (www.photobucket.com) has a 3.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 27% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Price, Product. Last updated 2026-09-01.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers appreciate having a centralized, dedicated digital place to securely store, manage, and organize their precious personal photos and family memories without taking up device space. Many people find the platform genuinely helpful for sharing images seamlessly with family members and friends during special events or daily life. However, some reviewers were not happy with recent website updates that introduced unexpected changes and made the interface difficult to navigate. Consumers also noted deep frustration regarding sudden subscription price increases, unexpected costs, and ongoing challenges when trying to download or retrieve their stored files.

Auto-generated from all reviews of this business. For reference only.

What people say

It took a bit of time to adjust to…

It took a bit of time to adjust to changes in the software, but I was able to catch on quickly (for an old guy), and I am now totally happy with the package. On-line service help with questions was a real plus!

Reply from Photobucket2026-02-03

We’re grateful for your support and thrilled to hear that you’ve had a positive experience with us!

Very hard to navigate and find photos

Very hard to navigate and find photos, way too expensive every month for what you get. If it wasn’t so damn hard to download the photos I’d have gotten rid of it long ago.

Reply from Photobucket2026-02-04

Thanks for letting us know. We’re sorry things haven’t gone smoothly. We’ll contact you by email to take a closer look and help get this sorted.

Since the last update

Since the last update, it is more difficult to create and find albums. Sharing in a forum is more difficult. Talking with a customer service rep is nonexistent, so no real help is available, because what I needed help with was not part of the FAQ list, and I never got a correct answer from my chain of emails. I would like finding an album easier, some of my older ones don't even show up anymore.

Reply from Photobucket2026-02-04

We appreciate you letting us know. We’re sorry this has been frustrating. We’ll follow up by email to review your account and see how we can help.

I paid extra to rotate some of my…

I paid extra to rotate some of my (late) wife's pictures from Peru. When I do, it does not cancel/delete the original. I also cannot figure out how to download on to a thumb drive for backup

Reply from Photobucket2026-02-04

Thanks for letting us know. We’re sorry things haven’t gone smoothly. We’ll contact you by email to take a closer look and help get this sorted.

You removed filters I use all the time…

You removed filters I use all the time and I've had to set up an account with Flickr to gain access to them. I prefer, greatly, Photobucket's interface. However, without the filters and slider system you had formerly, I will likely have to end my subscription after many years of usage. Please bring back the "sunny 70s" and other filters we formerly enjoyed.

Reply from Photobucket2026-02-04

Thank you for sharing your thoughts. We’re sorry your experience hasn’t met expectations. We’ll be in touch by email so we can help you directly with your account.

At the moment my Photobucket is of no…

At the moment my Photobucket is of no use for me. After some kind of update made to Photobucket I am unable to reach my albums. As it is now, it opens to all albums and sub-albums at once and in disarray. Since I can't access my albums in an organized form, Photobucket is currently unusable. Please revert to the previous version as soon as possible.

Reply from Photobucket2026-02-04

Thanks for sharing your feedback. We’re sorry to hear about your experience. We’ll be reaching out by email so we can take a closer look at your account and help resolve the issue.

Pure blackmail!

Absolutely disgusting site all about taking your money now! many years ago I used photobucket to upload all my personal photos & videos with a promise I am uploading them to a secure place & will never be lost etc etc I have not gone into it in many years as to be honest I had forgotten about it.. I came across something the other day which mentioned it & thought omg I wonder if all my old pics & videosare still there!? Well now I have had to pay $5 which has now been taken 3 times but guess what I can't even watch or download my own videos because apparently that subscription doesn't cover videos! I can't afford to pay I'm 63 now & live alone it makes me sad as I can see videos of my partner who passed away from cancer 2 years ago 😭 feels like blackmail

Reply from Photobucket2026-02-01

We'd love to personally help you! Please contact us at [email protected].

USED TO BE GOOD FOR SURE

My experience with PhotoBucket has always been good. However, last time I logged-in was several years ago. So I never was charged any of the costs I read about in the latest reviews here. For months now they are reminding me regurarly about photos I might lose if I don't log-in again. While at first I really appreciated them keeping my pictures for so long, I now realize that the reason why may not be so philantropic at all ...

Reply from Photobucket2025-12-26

Thanks for sharing your experience and for trusting us with your photos over the years! We know it’s been some time since your last visit. Photobucket is now a subscription service, and we provide our users with options for storing and accessing their photos. If you’d like help reviewing your account or understanding your options, please contact us directly at [email protected].

Perfect for sharing our family vacation memories

Photobucket was amazing for our family’s fall vacation. We created a shared “group bucket,” and everyone found it super easy to upload photos and videos throughout the trip using their WhatsApp integration. Instead of photos being scattered across phones and group text messages, everything was in one place. It was fun seeing everyone add their pictures and videos as the vacation was happening. After we got home, Photobucket made it simple to organize everything into albums, share the memories with family members who couldn’t join us, and download photos and videos whenever we wanted. No confusion and no missing files. Photobucket took all the stress out of sharing vacation memories and made it something our whole family could enjoy. Highly recommend it for families and group trips!

Reply from Photobucket2025-12-18

We love hearing from happy customers like you. Thank you for sharing your experience and trusting us!

Photos from 2005 found!!

Amazing customer service that goes above and beyond- and an incredible product. They saved my photos from 2005!! So grateful and I will continue to use.

Reply from Photobucket2025-12-18

Thank you for taking the time to leave this review! Knowing we could help you in a meaningful way is the best reward.

Great experience! Love how easy it is!

The sharing function worked really nice for a recent family trip. Everyone was able to upload all their moments and it was really special to have them all together. Worked great and will be using time and time again for events and life moments.

Reply from Photobucket2025-12-16

It’s fantastic to hear that our tools are helping you! Your feedback inspires us to continue improving every day.

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