Very helpful in getting us the parts we…
Very helpful in getting us the parts we needed.
About Quictent US
Data updated- Website
- www.quictents.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 37 reviews
- Replies to negative
- 0% (0/24)
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About this business
For years, Quictent has walk into thousands of families along with happiness.
Is Quictent US legit?
Quictent US (www.quictents.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-27.
What people say
Carport/Super great product/ very easy to…
Super great product/ very easy to assemble/ very strong material / very fast shipping 👍
I will always buy from Quictent
I will always buy from Quictent. Customer Service is increible... Less than 24 hours and my replacement is on its way. Fast response time and very pleasant. Give them a raise!!!
Good price
Good price, very good quality with sturdy legs and fast shipping. We used it for a farmers market today and everything went well. What’s not to like?
Excellent product
Excellent product , was easy to get set up, and survived its first market in the wind.
Not as described
Not as described, cheap product,delivered in banged up shape and directions are not good. Not worth 900 for a temp hail cover
My 10 x 20 pop up canopy won’t “popup”…
My 10 x 20 pop up canopy won’t “popup” over the metal springs. What a complete headache and waste of my time. Not quick, does not work. Do not buy this garbage.
This product is cheaply made
This product is cheaply made. The chicken wire is extremely thin way thinner than what you get from lowe’s. Trying to pull is tight and zip tie it was a pain. it’s not straight and tight because if you pull to much you start messing up the fence. The frame is put together easy but flimsy as well. The door and latches are super cheap with huge corner 3-4 inch gaps at the bottom. easy for a chick to get out. the door looks like crap because you have to wrap it in the fencing which makes it hard to open and close. because the fencing is on the door the edges are sharp and get stuck on the other side of the fencin. the whole cage doesn’t sit fly ah on the ground. Which is a problem because small animals can get in easier and the chicks can get out. We had to lay bricks all the way around the bottom so the chicks wouldn’t escap. The pegs the cage sits on makes it come off the ground too much. over all its cheaply made and flimsy and Not worth 400 bucks. I wanted to return it but didn’t have a choice. Chicks were here and didn’t have time to do anything else.
I have to comment on the outstanding…
I have to comment on the outstanding customer service I received today. Betty responded quickly to my requests with clear understanding and consistent, insightful comments to my many requests.
Love our Quictent party tent!
We use quictent tent last month，the tent was exceptional, perfect for the wedding. We had 28 MPH winds for about two hrs and everyone was comfortable The tent was worth every penny its very sturdy. And very well made. It took about 3 hrs to put together very easy to follow instructions.
They won't give you a refund
I ordered a greenhouse in 2022 and a replacement cover in 2023. The greenhouse stood up well to as high as 60mph winds, but when we had a storm a few weeks ago, the winds exceeded 80mph. The cover and 4 or 5 of the support poles were damaged. It nevertheless was impressive as to how well it held up. I decided to order an entire replacement, but unfortunately ordered the incorrect size. Once I determined my error, I contacted Quictent. I informed them that I had removed 4 of the poles in preparation for assembly when I realized my error. The screw package was not opened, the poles I removed were rewrapped with shrink wrap as I received them, and everything went back into the box. Everything was in it's original condition as when I received it. I was informed that because the shipping box had been opened, I would receive NO REFUND. I admit it was my ordering mistake and would gladly pay a restocking fee, but nope...the box was opened, it's your greenhouse. JUST BE AWARE! YOU OPEN THE BOX, NO REFUND! EDIT: After many back and forth emails, I was able to send back the tent and get a refund minus a $30 restocking fee which I felt was more than fair. I have increased the star rating because the product itself holds up very well. Although initially I didn't get the response I wanted, they always were very responsive.
Quictent canopy products are very low…
Quictent canopy products are very low quality. The cover seams separated after the first time it was set up. When you ask for support, they try to sell you a replacement cover (disguising it as a "handling fee"). If you care about quality and support, go elsewhere
Unresponsive, repetitive replies…
After a year and 5 days I let Martina know that the cover for the popup had split. She said they were out of the color and would not be getting it back until the end of July, but the color would be different and she would allow a special discount but no to any leeway with the warranty. After you purchase from them, they want nothing else to do with you. BUYER BEWARE IF YOU BUY THEIR PRODUCTS!
Replacements under warranty
For some weather reason, my 10x20 top cover was damaged after 7 month. I contact with Quictent support, specially with the help of Ms. Doria, they sent me the replacements like top cover and bungee cords as I requested under warranty policy in the short time. Thanks for Quictent support.
Their "heavy duty" carport is cheap aluminum, and their 30 day guarantee is a lie
Purchased an "upgraded heavy duty carport" that was supposed to be galvanized steel. It was actually cheap aluminum with shoddy welding of joints. The carport collapsed within 2 weeks during a gentle 5 mph breeze gust. When I contacted the company for their 30 day guarantee, they didn't want to replace the product. They wanted to give me a "special discount" to buy a new one. When I refused, they then offered to send me a new frame if I paid them $80 for shipping. I can build my own frame out of PVC for $80, and it will be much stronger than the junk they are passing off as galvanized steel.
This is a scam company!!!!
This is a scam company that DOES NOT STAND BY ITS STATED POLICIES! DO NOT BUY FRIM THIS COMPANY. I cancelled my order 8hrs after placing it because of the reviews and the somewhat hidden info on product durability. They state a 24hr grace period. Now they are denying my refund! DO NOT BUY FROM THIS RIPOFF COMPANY!!!
I have reached out to this company to…
I have reached out to this company to BUY a replacement cover for the greenhouse they make. They are making it impossible. 4 emails and they are still asking for my receipt. I purchased it on amazon not from them. I guess if you didn't buy it from them then they don't care. For those of you thinking of buy7ing this greenhouse, don't will only last 6 months outdoors.
Upgraded carport
If you want a company can provide you a replacement forgot about Quicktent.After over 20 messages back and forth they was pushing me to Kip the wrong replacement was a rooftop of the upgraded carport.They claim to have guaranty but the guaranty didn’t cover if the damage is caused by weather aversion so in other words is not guaranty.Horrible costumer service.
Quictent lives up to their promise
I bought a 20' x 40' event tent which came a day early short one box. There were 7 for my tent. I called and email Quincey and they were great. They located the last box and informed me as to when it would be delivered and sure thing it came the next day. Everything fits perfectly and I put it up myself. Having two do it would be easier though. I could not have asked for more support. Quiche t is great to work with.
Poorly made
Poorly made. Non responsive company left me and my business out to dry. Don't purchase from. This company
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