Thank you Quictent
Joy was very patient and helpful to me when I needed to purchase a replacement canopy top. Excellent customer service.
About Quictent US
Data updated- Website
- www.quictents.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 37 reviews
- Replies to negative
- 0% (0/24)
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About this business
For years, Quictent has walk into thousands of families along with happiness.
Is Quictent US legit?
Quictent US (www.quictents.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-27.
What people say
We’ve gotten a lot of use out of our 10…
We’ve gotten a lot of use out of our 10 x 20 quictent. One of poles bent due to an unexpected downpour of rain. I contacted Customer Service and Joy was quick to respond and is sending me a replacement piece for free. I appreciate the quick resolution so we can prepare for the next party.
Such a positive experience
Such a positive experience. After being frustrated due to not finding a missing part I was finally able to get one ordered. Joy was SO helpful and responsive. I am so happy she was able to help me. I am excited we will be able to use the tent for my Daughters graduation party. Thanks again to Joy and Quictent!
What a great customer service and…
What a great customer service and product they have, we had over 4 feet of snow in a single day that did a number on our canopy and with a great job by Heather we were able to replace the bent poles and have it back up! It will be the only canopy we will ever buy again and would recommend it to anyone looking to purchase one.
We ordered replacement plastic covers…
We ordered replacement plastic covers for our greenhouse tent. We received immediate response from Joy. The only problem was that the directions for actually ordering and paying for them were very vague. When we got that taken care of, everything went quickly and smoothly. Joy followed up with the order, making sure they were delivered and in the best condition. Thank you for your response, and for following up.
Would HIGHLY RECOMMEND this company
Would HIGHLY RECOMMEND this company. Order came quicker than they said. I also contacted customer service to get an extra window for my tent and they responded so quickly and professionally. This is the customer service level that we all hope for. Great product, easy to set up and great quality. Would definitely order from them again.
Bought an 9X10 greenhouse mid season…
Bought an 9X10 greenhouse mid season last year and it was great. Was excited to get going with it this year and was disappointed to see the welds on the frame were breaking and one was completely gone. contact customer service and they responded quickly, parts ordered for replacement and shipped out at no cost under warranty. The tracking number was supplied and follow up to make sure I received the parts. Awesome customer service!!! Ready to go this season.
10x20 Quictent purchased exceeded…
The 10x20 Quictent purchased exceeded my expectations! Durable and heavy duty frame. Tent is about 7 months old and it has withheld the strong winds and harsh winter we've had in Chicago, IL. I noticed a small tear on one of the corners of the cover. I reached out to customer service, sent an email with pictures attached and they responded right away. In less than a week they addressed and resolved my issue/concern. I am so satisfied with their customer service and the warranty provided. Will definitely buy Quictent and will recommend their products. Thank you so much!!!
The customer service I received for my…Quictent 10x10 Canopy
The customer service I received for my warranty replacement parts was the best I've experienced from any company. By far the easiest personnel to work with!
This company has outstanding service
This company has outstanding service. The tent came and was easy to put up. It was a very good buy and fairly inexpensive compared to others tents. Thank you for such great products.
Outstanding Customer Service
This company has outstanding customer service. Last summer. my husband and I bought the Quictent 10x10 Ez pop up Canopy Tent with Netting Instant Screen House Mesh Screen Walls. The Canopy Tent arrived with a broken part. Quictent sent us a replacement part immediately at no charge. The canopy tent was absolutely wonderful! We could sit outside and visit with friends, protected from the sun, bugs, and Covid-19. One evening, we put away the cover but left the frame up. Overnight, an unexpected storm with extremely high winds twisted and broke the frame. We want to use the tent again this summer, so we wrote to customer service. We received a rapid response to our email, with a reasonable offer for a replacement frame. I highly recommend this company.
Noticed a few small holes in cover…
Noticed a few small holes in the cover after I set it up and contacted quictent us, Heather got back to me ASAP and had a new cover sent out as soon as possible. Very good customer service, i would buy from them again.
Party Tent is a Great Investment
We have a 21x29 party tent. It is beautiful for parties and holiday celebrations. My husband has 14 siblings so our family events are large. We get so many compliments about the tent. Rain and wind don’t stop us from outside parties. We even have a regular crew to help us set up and down. We use it about 8 times a year. And so we have had to replace parts. Customer Service is responsive and the warranty is real. I love Quictents. We have ordered 2 smaller ones and the are just as durable. Don’t hesitate buy a Quictent. Definitely worth the price.
I Have had a few issues with the bungee…
I Have had a few issues with the bungee cords and 1 pipe fitting off. Heather at Quictent answered my email right away and parts were delivered on time. Super Customer service. I am buying another one for the boat.
quick service
I lost a couple of joints, but I got them replaced for free in just a few days after emailing with Joy. My 10x20 tent is a great deal for the price, and the customer service was terrrific.
Great customer service!
Great customer service! We ordered a trampoline in December. We just opened it last weekend and noticed a problem with the mat. I emailed customer service, the got back to me right away and took care of the problem! Joy was a pleasure to work with!
Customer service
I recently purchased a snow rake but when it came there were missing parts. I contacted customer service. I talked with Joy and she was great. She helped in resolving the issue. I’m very happy with how Joy handle this and would recommend. Great customer service!!!
My tent was destroyed by weather right…
My tent was destroyed by weather right after building it. I would recommend larger stakes to hold it in place. But working with Joy, they replaced all broken and torn parts. Joy was a joy to work with, and Quictent is a highly reputable company who stands behind their products.
It has been a great experience working…
It has been a great experience working with this company. We ordered a greenhouse shortly after Christmas put it up a couple weeks later. It looks great. Unfortunately, we had a bad weekend of snow in the Pacific Northwest that came down, smothered it, and bent it up real bad. We contacted the company not really expecting much in terms of warranty, but they simply asked us for the part numbers that we need to fix it and they shipped out, free of charge. They even sent us another plastic covering which I was surprised about. We will most likely be purchasing another one at some point in the future and will probably be going through this company. Thank you Joy for all your help and great customer service.
Great customer service and very helpful…
Great customer service and very helpful Good product and even better price
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