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Shopping & Fashion

Reeds Jewelers

202 reviews

4.4202 reviews
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About Reeds Jewelers

Data updated
Website
www.reeds.com
Category
Shopping & Fashion
Location
United States · Wilmington
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (26/26)
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Is Reeds Jewelers legit?

Reeds Jewelers (www.reeds.com) has a 4.4 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Shawna Connolly · 1 review · Verified · Experienced 2026-06-01 ·

Great prices and quick delivery on…

Great prices and quick delivery on watch.

Reply from Reeds Jewelers2026-06-22

Dear Shawna, Thank you for your kind words! We are so glad you enjoyed our prices and fast delivery. We look forward to serving you again soon. Sincerely, Rhianna

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Marcia Klein · 8 reviews · Verified · Experienced 2026-06-06 ·

Great all around experience

Reply from Reeds Jewelers2026-06-22

Dear Marcia, Thank you for taking the time to share your review. We hope to have the pleasure of serving you again soon! Sincerely, Rhianna

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Mama Reed · 2 reviews · Verified · Experienced 2026-06-01 ·

Great experience!

Great experience. Delivery fast and carefully packaged. Love my Pandora charm! Thank you!

Reply from Reeds Jewelers2026-06-22

Dear Mama, We are so pleased you had a great experience with us! We appreciate your kind words about our fast delivery and careful packaging. We look forward to serving you again soon! Sincerely, Rhianna

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Keith · 1 review · Verified · Experienced 2026-06-05 ·

Quick delivery and watch came as…

Quick delivery and watch came as expected. Good experience!

Reply from Reeds Jewelers2026-06-21

Dear Keith, We're glad your order arrived quickly and met your expectations. Thank you for the positive feedback! Sincerely, Matt REEDS Customer Experience

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mario abad · 4 reviews · Verified · Experienced 2026-05-30 ·

This will be the last time I deal with Reeds

This will be the last time I deal with this company. For the second time, even though I paid full retail, the watch was a return and missing tag and plastic wrap seen in the G-Shock line. Slimy thing to do.

Reply from Reeds Jewelers2026-06-22

Dear Mario, Thank you for providing us with this feedback. We are so sorry to hear that you are not happy with your order. We will be reaching out to you via the email address provided in your order to offer a solution. We look forward to speaking with you. Sincerely, Rhianna

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Stacie · 1 review · Verified · Experienced 2026-05-31 ·

My granddaughter loves the earrings and…

My granddaughter loves the earrings and the sparkle

Reply from Reeds Jewelers2026-06-21

Dear Stacie, We are so happy your granddaughter loves the earrings and their sparkle! Thank you for your wonderful feedback. Sincerely, Matt REEDS Customer Experience

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Dom De Ciantes · 4 reviews · Verified · Experienced 2026-06-04 ·

The CSR was Excellent!

The CSR was Excellent!! The Ring was just what i was looking for.

Reply from Reeds Jewelers2026-06-19

Dear Dom, We are so glad you found the perfect ring and had an excellent experience with our team! We hope to have the pleasure of serving you again soon. Sincerely, Rhianna

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Joyce Cliatt · 1 review · Verified · Experienced 2026-06-04 ·

Dropped the ball on a very important…

Dropped the ball on a very important order…by accepting the payment and not putting the order in.

Reply from Reeds Jewelers2026-06-19

Dear Joyce, Thank you for taking the time to share your feedback. I am truly sorry to see the technical issue that your order faced. I will be reaching out to the email address on your order in hopes of making this right. I look forward to speaking with you soon. Sincerely, Rhianna

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Lonnie buettner · 1 review · Verified · Experienced 2026-05-29 ·

Kristen our sales representative was…

Kristen our sales representative was very helpful ad professional in helping us decide our wedding bands.

Reply from Reeds Jewelers2026-06-19

Dear Lonnie, Thank you for sharing your positive experience with us. We're so happy to hear our team provided such helpful and professional assistance with your wedding bands. We look forward to serving you again soon. Sincerely, Rhianna

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Kabir Mehndiratta · 1 review · Verified · Experienced 2026-06-04 ·

I really like my watch

I really like my watch! and am so happy it came with the right time

Reply from Reeds Jewelers2026-06-19

Dear Kabir, Thank you for taking the time to share your wonderful feedback. We're so happy you love your watch. We look forward to serving you again soon. Sincerely, Rhianna

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Jason Barnett · 1 review · Verified · Experienced 2026-06-05 ·

Easy online process

Easy process to make the purchase of two DY pieces online. Shipped on time for a birthday gift. Thank you!

Reply from Reeds Jewelers2026-06-20

Dear Jason, We're so glad to hear that your online purchase was easy and that your gift arrived on time. Thank you for sharing your positive experience! Sincerely, Samantha REEDS Customer Care

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Abigail Gutierrez · 1 review · Verified · Experienced 2026-06-05 ·

Jewelry was nice but it broke within…

Jewelry was nice but it broke within first week of wearing

Reply from Reeds Jewelers2026-06-20

Dear Abigail, Thank you for providing us with this feedback. We are so sorry to hear that you are not happy with your order. We will be reaching out to you via the email address provided in your order to offer a solution. We look forward to speaking with you. Sincerely, Samantha REEDS Customer Care

c
customer · 2 reviews · Verified · Experienced 2026-06-05 ·

Fast service and the quality of the…

Fast service and the quality of the bracelet was amazing. My husband loved his gift.

Reply from Reeds Jewelers2026-06-19

Dear customer, We're so glad to know that you enjoyed your time with us. We look forward to serving you again soon. Sincerely, Rhianna

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Michael Mozuch · 1 review · Verified · Experienced 2026-06-05 ·

I wish they had more ring sizes.It…

I wish they had more ring sizes.It works just wasn't exact

Reply from Reeds Jewelers2026-06-20

Dear Michael, We sincerely appreciate your feedback regarding ring sizes. We'll consider this for future improvements. Thank you for choosing REEDS! Sincerely, Samantha REEDS Customer Care

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Ann Faupl · 1 review · Verified · Experienced 2026-06-04 ·

Came fast packaged well

Came fast packaged well. Order correct

Reply from Reeds Jewelers2026-06-18

Dear Ann, We appreciate your positive feedback. We are glad you had a great experience with us, and we look forward to serving you again soon. Sincerely, Rhianna

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Cathy Denny · 1 review · Verified · Experienced 2026-06-04 ·

The bracelet was a gift for my son on…

The bracelet was a gift for my son on his wedding day. It came in on time. Size, style and quality was what I expected. He loved it. Thank you

Reply from Reeds Jewelers2026-06-18

Dear Cathy, We are so happy to hear the bracelet was a perfect wedding gift for your son! Thank you for sharing your wonderful experience with us. We look forward to serving you and your family again soon. Sincerely, Rhianna

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Linda Kaye Snipes · 1 review · Verified · Experienced 2026-06-04 ·

I paid $25 for overnight delivery and…

I paid $25 for overnight delivery and received my item 5 days later.

Reply from Reeds Jewelers2026-06-18

Dear Linda, Thank you for providing us with this feedback. We are truly sorry for any confusion there may have been surrounding your item's processing time. We will be reaching out to you via the email address provided in your order to further discuss the situation. We hope to offer some clarification on this. Sincerely, Rhianna

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Jeffrey Edwards · 1 review · Verified · Experienced 2026-06-03 ·

Quick delivery.

Quick delivery. Exactly what I wanted. Would order from Reeds again.

Reply from Reeds Jewelers2026-06-17

Dear Jeffrey, We're happy to know that you enjoyed your time with us. We appreciate your kind words, and look forward to serving you again soon! Sincerely, Rhianna

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Alec Acevedo · 1 review · Verified · Experienced 2026-06-02 ·

Great service and awesome attention to…

Great service and awesome attention to clients

Reply from Reeds Jewelers2026-06-17

Dear Alec, We appreciate your kind words about our service and attention. We hope to have the pleasure of serving you again soon! Sincerely, Rhianna

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DS · 1 review · Verified · Experienced 2026-05-27 ·

Fast delivery

Reply from Reeds Jewelers2026-06-17

Dear DS, Thank you for taking the time to share your review. We hope to have the pleasure of serving you again soon. Sincerely, Rhianna