Ordering could not have been easier
Ordering could not have been easier. Friendly and competent.
SafeandVaultStore.com is the leading online retailer, providing an extensive selection of safes and security solutions tailored to residential and commercial settings, including custom security solutions.Shop Our SafesSpecials & DiscountsGun & Rifle SafesHandgun & Pistol SafesBurglar & Fire SafesFireproof Safes & Waterproof Chests
Written by the business, not verified by us.Safe & Vault Store.com (www.safeandvaultstore.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the support staff is exceptionally helpful, knowledgeable, and patient when answering complex questions and guiding personal purchases to ensure complete satisfaction. People also appreciate the exceptionally fast delivery services, noting that heavy items arrive well-packaged, completely intact, and exactly as described online. Some reviewers were not happy with occasional shipping delays and frustrating order processing issues that significantly slowed down overall fulfillment. A few customers additionally reported receiving damaged items or experiencing unexpected problems with product functionality upon initial setup and daily testing.
Auto-generated from all reviews of this business. For reference only.Ordering could not have been easier. Friendly and competent.
Bought this as a gift for my husband. He is very happy with it. I feel much better having his pistol locked up. Bonus is the clock and cell charger. All in all an amazing product
High quality product options at great prices! And easy to use web site.
Like old friends, 2nd home 2nd safe same sales person, what more could a customer want. It's called good service. Thanks
Your representative JP was helpful, courteous and professional. He made the purchasing experience very easy.
Excellent personal service and follow up. What a great company to deal with!
Super helpful on the phone, best prices I could find
Great price on valued product, fast shipping. Ordering was very easy.
Great price. Quick shipping.
My experience was great.Great selection of quality vaults.I bought a Jewelry vault that I should feel very confident in keeping my valuables “safe” no pun intended.Great chat with a young woman name starting with an A.She gave me a 5% discount off any purchase so it was a substantial value👍She did me right
Called one day and asked if they still had 2024 Browning Rawhide 49T's in stock - they said they were getting more on January 15 for the 2024 price (Browning raised the price on their website) Ordered online - called asking for shipping details due to being gone the last week of January - customer service helped rearrange the shipping date from their facility to ensure I'd be home to receive it. Delivery was flawless from Old Dominion as well - Would order another safe from this company.
The safe and vault website made it easy to choose a safe.
Great price, feels like I'm well protected, easy access and fits in my concealed space perfectly.
We found two safes online that we called about ordering. Simon was extremely knowledgeable and helpful on the safes and answered our questions thoroughly. For purchase, we were sent a secure link-seamless process. We had tracking the next day. I highly recommend and we will be repeat customers. The customer service and communication goes above and beyond, and I liked the fact that they have a brick and mortar store as well-not simply a drop shipper.
Amber did a great job! She was very knowledgeable and a great help assisting me with selecting a gun safe!
Great customer service, I believe it was Dom that I worked with. Some smaller items were not in stock with them in the quantity I needed so they were quickly outsourced. Everything that was in stock shipped quickly with confirmation.
The company was helpful for questions, had very good pricing and timely and accommodating in shipping and when problems arose, very quick to assist.
The whole experience was handled very well.No complaints at all. Thank you..
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