SHEOWN Designs, Manufactures and Markets Women's Jewelry & Watch Made from Genuine Materials at the Most Reasonable and Competitive Prices. Watch, Rings, Necklaces, Pendants, Charms, Locket and More!
Is Sheown legit?
Sheown (www.sheown.com) has a 3.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-29.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the beautiful design and sturdy quality of the items, making them wonderful gifts for loved ones. Consumers often note that orders arrive promptly and look exactly like the pictures shown on the website. Many people also highlight the friendly service and accurate timelines that make shopping pleasant.
Though some reviewers were not happy with their purchases, mentioning that items looked completely different from the online pictures or took too long to arrive. A few other people also felt that the products were smaller than expected and described poor craftsmanship or missing features for the price paid.
Auto-generated from all reviews of this business. For reference only.
I ordered an adorable keepsake tin and I want a REFUND
I ordered an adorable keepsake tin with a little ginger cat and pillow. What arrived was a cheap hard tiny toy thinly covered in felt, a bigger pillow in a tin. I have pictures, they look NOTHING alike. I contacted them for a refund. They offered 15% refund and keep the item. I wrote back and said I wanted a FULL refund and it was very poor quality and their site offers 90 day FULL refund. I attached a copy of the refund. They wrote back and offered 50% refund and keep the item, because shipping is expensive. I paid $34.99, $5.99 of which was shipping. RIP OFF! I paid through Paypal, so I am disputing it there. We'll see what happens. Cheap junk! Customer service is at least speedy, even though they didn't agree with me. Delivery was ok, even from China. They made a lot of money for junk. Buyer Beware!
Reply from Sheown2026-08-26
Dear Customer,
We're sorry to hear about your experience.
Please send an email to support@ sheown.com if you have further problems.
Best regards,
Customer Service Team
Paid for urgent shipping, delayed dispatch/delivery, ignored emails
Ordered a non personalised item plus urgent shipping because it was for a birthday gift. Took 6 days to prepare despite the shipping information page saying 1-3 days and my order not being personalised. Birthday passed because of the prep delay so I contacted customer service to explain the situation and request cancellation/shipping refund, they didn't even acknowledge the request and dispatched anyway. Item still arrived a day later than the urgent delivery timeframe. Item doesn't even look like the picture.
Reply from Sheown2026-08-26
Dear customer,
We are sorry to hear that. Could you please send email to [email protected] about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
I spent $28 on a little 2x3 notepad that hasn't even have lined paper in it and the picture that they put on the outside looks nothing like the one I sent them. What a ripoff.
Reply from Sheown2026-08-26
Dear customer,
We are sorry to hear that. Could you please send email to [email protected] about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
Bought a solar lamp Starship Star Trek; $58,78 C Visa; CIBC advise of potentially fraud; blocked my card but too late, charge already appeared; checked the rating and saw it was rated 4*; unblocked my card; told them to proceed with the order after they sent me an email saying they were not fraudulent; trusted them. Got a tracking number. Trying to see where my order is; all I get is that order doesn’t exist; sent 3 emails at “sheown” as indicated on site; they didn’t even have the decency to follow up or give information about order. My bank was right: this site has a fraudulent behaviour.
Today, aug. 26, 2026, they sent an answer to Trustpilot to my attention: please contact us at support@sheown!!! I sent a fourth email!😠
Reply from Sheown2026-08-26
Dear Customer,
We're sorry to hear about your experience.
Please send an email to support@ sheown.com if you have further problems.
Best regards,
Customer Service Team
The photos on the website show the size of the tiles larger than they are. There is no information on the exact size. They are only 4" x 4". The mosaic pieces are also smaller than advertised. They are not the same colors or shapes as shown on the website
Reply from Sheown2026-08-18
Dear customer,
We are sorry to hear that. Could you please send email to [email protected] about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
The duck cat we received today looks nothing like our cat in the picture we sent. What came was mostly brown with a few black stripes. Our cat is mostly black with lots of gray/white stripes.
It's cute but not our cat!
Reply from Sheown2026-08-18
Dear customer,
We are sorry to hear that. Could you please send email to [email protected] about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
I bought the plush bunny in tin. It is not even close to what is advertised. It’s a hard toy - nothing stitched nothing soft. The hinged tin box does not exist either. It’s a plain metal box with a top.
Reply from Sheown2026-08-18
Dear customer,
We are sorry to hear that. Could you please send email to [email protected] about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
Ordered 2 mosaic pictures delivery was okay but charged an exorbant amount of money when I checked my bank account, when products arrived nothing likevwhat I had bought and paid for. Absoultly a total rip off this business should be closed down Lesson learnt I will never purchase any product o line again.
Reply from Sheown2026-08-18
Dear customer,
We are sorry to hear that. Could you please send email to [email protected] about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
Caveat Emptor or Buyer Beware certainly applies here. Bought the octopus glass from the 3D Ocean Animal Artisan Glassware Collection. Rip Off. Cheap, thin fragile glass, shoddy artistry on the painted octopus and it took over 6 weeks to get it. I bought it as a special gift for someone and was extremely disappointed in the craftsmanship (especially given the elevated price of the glass). Picture a fast food ad showing their product in all its glory compared to what you actually receive in the drive thru. Never again…
Reply from Sheown2026-08-11
Dear customer,
We are sorry to hear that. Could you please send email to [email protected] about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
Dear customer,
We are sorry to hear that. Could you please send email to [email protected] about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
My cup was supposed to be 3 dimensional. I have asked for return procedures and they have ghosted me. Do not buy!!
Reply from Sheown2026-08-03
Dear customer,
We are sorry to hear that. Could you please send email to [email protected] about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
I love my earrings of my daughter from her dance pictures, thid is the 2nd pair that I have bought and I get so many compliments on them, they are my favorite earrings
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