About Simig lighting
Data updated- Website
- www.simiglighting.com
- Category
- Home & Garden
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 47 reviews
- Replies to negative
- 26% (12/47)
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Is Simig lighting legit?
Simig lighting (www.simiglighting.com) has a 3.8 out of 5 rating on OK.one, based on 162 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 71% rate it 4 stars or higher while 28% give 1 star; The business has replied to 26% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently praise the beautiful designs and solid craftsmanship of the lighting products, as well as fast delivery times. Many people highlight that the customer support team is extremely helpful, friendly, and quick to resolve any delivery issues. However, some customers also noted that certain items looked different from online photos or featured inferior materials. A few reviewers experienced long shipping delays, receiving damaged packages or facing challenges when trying to process returns. Some people reported that communication became difficult and unhelpful when they needed assistance after making their purchase.
Auto-generated from all reviews of this business. For reference only.What people say
Good experience with Simig
We've been cooperating with Simig lighting company for several years already, and within this period the Company has established itself as a reliable partner, supplying lighting products of excellent quality. Simig pays great attention to checking the goods' quality, due to which we practically receive no complaints from our end customers about the range purchased from Simig. I'd like to separately note our manager Sharon, who is always polite, attentive, easy to communicate with and to quickly resolve issues regarding our cooperation.
Highly recommend
Halsey worked with me for many months helping me perfect my order. She was patient with me and was always very responsive. The products they made for me were good quality! Highly recommend them and I would order from them again!
Beautiful lamps and good service
Vertigo lamp
Amazing service, very happy with the products!
Great quality
The site is very well organised and fun to explore. The lights were perfect in terms of colour, quality. The shipment was really fast too!
Good quality
Best production
All the products we've purchased so far are top-quality. They provide us with solutions and consulting services for all decorative products. We're delighted to be working with Simig Lighting.
The lighting fixtures in your shop are…
The lighting fixtures in your shop are absolutely stunning! I was so impressed with the unique and modern designs. I'll definitely be back for more. Your staff was incredibly helpful and knowledgeable. They took the time to understand my needs and helped me find the perfect lamp for my living room. Great customer service! I appreciate the wide variety of lighting options you offer, from elegant chandeliers to practical under-cabinet lighting. It was a one-stop shop for everything I needed.
Nice products and great customer service
SimigLighting's website offers a great selection of lamps. Furthermore, their customer service is both helpful and responsive. I am pleased to recommend SimigLighting.
Great follow up and disponibility!
Top Service
Simig lighting delivered my order quickly and well packaged, it was in perfect condition. When I asked the support team whether other colours were available, they quickly gave me a friendly reply. I can recommend Simig for your next lamp purchase.
Very happy with our Lamp
The lamp we bought is beautiful and of good quality. Its arrival was timely and it’s a stunning addition to our dining room. Contact with customer service was friendly and very responsive. The star missing is because the manual was missing from the box how to install the lamp but we figured it out. So all in all very happy with our purchase.
Fast delivery
Fast delivery, good packing, great selection, good customservice!
This is the 2nd time we buy lights from Simig
This is the 2nd time we buy lights from Simig as the lights are of high quality and the customer service is outstanding. We had a problem with one of the lights being damaged and they sorted it out right away. No delay in delivery either. Would highly recommend Simig to friends and family.
This chandelier is absolutely stunning
This chandelier is absolutely stunning! It adds a touch of elegance and warmth to my room, and the quality is excellent. The light reflects beautifully, creating a cozy and luxurious atmosphere. Installation was simple, and it works great with a dimmer. I’ve received many compliments – highly recommended!
The quality of the lights and design met…
The quality of tge light and design met my expectations. The delivery was fast
Simig EU websites do not follow EU consumer laws
I had a very disappointing experience with SimigLighting. I purchased a lamp through their Polish website, expecting a regular EU return process, in which consumers are entitled to return products within 14 days, and companies operating within the EU must either offer a local return address or clearly state otherwise before purchase. Simig did neither, first making returning the lamp nearly impossible e-mailing back and forward and offering discounts that I clearly stated I didn't want. And second by offering a Chinese return adress, meaning high return costs. Something they didn't mention on the website. Despite repeated reminders that their practices violate EU consumer protection rules, they refused to comply. After several back-and-forth emails, I ended up settling for a partial refund, just to end the hassle, but definately not to my satisfaction (which I indicated). This is not how a legitimate business should operate. If you're in the EU and care about your rights as a consumer, I strongly advise you to shop elsewhere. I would never shop here again.
Do not make the same mistakes I did!
Do not make the same mistakes I did! I ordered a pendant light through this company. It took ~ 8 weeks to get to me, which I knew and had accepted. When it arrived it was dented in several places. The styrofoam in the box was totally in tact, so to me it felt clear it left the factory like this. I tried to ask for a refund and was given quite a run around. From "We'll give you 10% off a new lamp" to "you could return it for a refund, but it will cost so much to ship it it probably isn't worth it". On top of that, even if it was in perfect condition the light was not the same color it appeared on the website. Just don't bother. It seems like a great cheap option but in the long run you'll just eat the cost and have to go elsewhere to get what you actually want.
Do not buy anything from this site
Do not buy anything from this site. They are drop shipping low-quality items from China, and once you try to return something, they stop responding to emails entirely. It’s a total scam. The products shown on their website look nothing like what you actually receive. Don’t expect a refund — you’ll never get your money back.
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