Fantastic
Great prices for COGS and good communication, very happy.
About SourcinBox
Data updated- Website
- www.sourcinbox.com
- Category
- Business Services
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 28 reviews
- Replies to negative
- 60% (3/5)
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About this business
SourcinBox (Hangzhou Panda E-commerce Co.,Ltd) is a professional dropshipping agent offering high-quality fulfilment service and a completely free and mutifunctional app to dropshippers.
Written by the business, not verified by us.Is SourcinBox legit?
SourcinBox (www.sourcinbox.com) has a 4.8 out of 5 rating on OK.one, based on 125 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 60% of negative reviews; 28 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Summer
The best agent you can have at SourcinBox is Summer, she replies quickly, answers all your questions and give 110% when it comes to fulfilling your orders! 10/10
Perfect to scale with attractive price and great manager always here to help
I have been working with Summer for quite a long time now and I really appreciate their service and her help. We have a good relationship and it's a pleasure to work together. I am looking forward to scaling even more in this Q4 with Sourcinbox :)
Amazing service and very helpful…
Amazing service and very helpful through the entire process
really well organised and easy to use
really well organised and easy to use, Joe helped me to find a lot of products and he is really educated and quick.
From 2k a Month to 100K
I have been working with them for over 2 years now. It is crazy what I have been through with Sib. From the very beginning as a young dropshipper from 1-3k a Month to stable 100k months. Of course, we had a few problems here and there - but that is just business. Which is why I still rate the service 5 out of 5 - without them stable 100k Month would not have been possible. We did branded packaging together and we were able to buy in stock and work with their warehouse. I am still in contact with my Agent Robbie everyday through WhatsApp. He has always been professionell, and I have always had the option to ask question about everything. If you are a dropshipper looking for a good Agent - Sourceinbox (SiB) is a good way to start with. Everything works with their own Shopify App connection. So you can easily fulfill 100+ Orders within 3-5 clicks. I can recommend :)
Fantastic for beginners!
Been working with the guys from SourcinBox for years now and can tell you that it is far superior than AliExpress, especially for beginners. Prices are 95% of the time even cheaper than AliExpress, sometimes by miles cheaper! One thing I would love to see is an alternative payment method to PayPal, but other than that, it is the most stressfree solution for everyone starting out in the industry!
First I didn´t think it could be real
First I didn´t think it could be real, but SourcinBox really has made my dropshipping life so much easier. The prices are better than any other supplier and they seem like honest people (not like other supplier who are only after your money). I'm really happy here and my contact person Wade is amazing. If I could i would give 10 stars.
Joe has been very helpful
Joe has been very helpful! Very patient and prompt in attending your needs! I highly recommend their service!
Very satisfied with the Sourcinbox…
Very satisfied with the Sourcinbox service! My customer manager Mia is always there to help 👍
Sourcinbox is simply best warehouse and sourcing campany
For me sourcinbox is the best product and parcel management company in China, they are very professional, the staff are attentive ( one of them : hongyu , she is very pro and always there if i need something , I recommend sourcinbox without hesitation, I've been working with them for several years and I'm not disappointed, thank you.
Perfect
Used SourcinBox for my shopify store. Very beginner friendly and easy to find around. If you don't know what is where you can always just ask the support which needed 1 day maximum for me to respond. You also get a personal customer manager, whos helping you to master the difficultys of selling and managing your product. My personal customer manager was Celia Lee. Always friendly and responded quickly to find solutions to the problems that came up with my shop. Very respectful and polite person 🫶 went above and beyond to help as best as she could. Can only recommend!
Source in box has been a very good…
Source in box has been a very good supplier and they help you in every situation and they always find a solution to your problems. Cheng Chunyan has been great to work alongside and is helpful.
Worked with Cheng
Worked with Cheng, very professional always addressed my concerns and issues immediately. Made fulfillment very streamline and easy
I love using SourcingBox andperfect and personalized service I am…
I love using SourcingBox and I am grateful to my account manager Cheng chunyan, the best
Smooth Operations and Excellent Service
I had the pleasure of working with Sourcinbox and I must say, their operations are incredibly smooth. From start to finish, the entire process was seamless. Their website is user-friendly and easy to navigate, making it a breeze to find the products I needed. I want to give a special shoutout to Yijun Yang, my dedicated agent. Yijun Yang went above and beyond to assist me with any questions or concerns I had. Their commitment to customer service is commendable, and I felt supported throughout my entire experience. They were prompt in their responses and provided helpful solutions to any issues I encountered. Overall, I highly recommend Sourcinbox for their professionalism, reliable service, and the exceptional support provided by Yijun Yang. They have exceeded my expectations, and I will definitely continue to use their dropshipping services in the future. Thank you for the excellent experience!
So happy to work with SourcinBox
Yijun Yan is really patient and professional. I am so happy to work with her every day. She does a fantastic job. In my opinion the best company if you need an agent from China. I recommend SourcinBox to all people.
The best out there.
The best out there. My Agent Twinkle is very good!!
Unfortunately, sourcinbox did not deliver, no pun intended
Really disappointed My experience with them has been problematic. At first it took them over a week to even ship my product. It was only when I asked for a refund that they said it was shipped. The reason for the wait was a missing product. Then after it was finally sent out, the package came and it wasn’t as described. I ordered weighted plush toys, and I got overpriced regular plush toys. When I spoke to my manager about it, they were insistent that I misunderstood the title and the name of the toy was “weighted”. That’s like ordering a blue pillow and getting a pink one and saying the name was “blue pillow”. Incredibly decietful and false advertising. Incredibly disappointed in the product, but even more my manager Peri Dada for the way they have handled it. False advertising, and nothing but problems. Definitely sticking to a more reputable supplier from now on. EDIT: I appreciate that you took the time out to correct this for me. I don’t appreciate that I have to write a negative review to be heard. Before I wrote this, I was told that a refund wasn’t possible, and there was no plan to rectify the name on the listing for future buyers. It seems as though appearances are what matters most, rather than good customer service and fixing the problem. No accountability being taken, and a lot of blame being placed. A pretty unprofessional response which solidifies my point. “Sorry that the product name made you confused.” (Rather than sorry for the incorrect translation.) Next time I’ll be sure to ask if the ‘weighted plush toys’ are weighted, and plush toys 🤦♀️ smh Regardless, it’s good to know that the description will be changed so future buyers are not mislead again. Maybe working on a solution to the problem, rather than placing blame on your customers will take you guys further as a company. I look forward to donating the toys to children who are in need and will cherish them 🫶🏼
Reply from SourcinBox2023-02-28
Your order was fully refunded as you said that you will send the products to a charity. We are happy to be part of the kind move. We hope these toys bring happiness and good wishes to the kids. Please send us the donation record. Thanks. We have furtherly analyzed the problem you have and the following are the reasons for this problem: 1. Mainly the accuracy of the translation caused the misunderstanding between you and our customer manager. As we checked with the supplier, "Weighted dinosaur plush doll" should mean "Fat dinosaur plush doll" in Chinese; when we name the plush toy with extra stuffing, we would prefer words like "Heavy". Nevertheless, we've changed the title of this product to avoid further midunderstanding. 2. The communication between you and us was not specific enough to cover the detail in this respect before you placed the order to us. We reiterate that we were not intentionally trying to mislead anyone. We will try our best to avoid similar misunderstandings in the future. To YOUR EDITED REVIEW: Good communication is most appreciated. Things didn't have to go this way. We didn't even discuss the "weighted" matter specifically. We've been supplying the exact same products to other people with no problem before your case. We don't think you and us understood each other well enough before you left the review here and there. We are dealing with thousands of products from different manufacturers, and we are sorry that the product name made you confused. When you are looking for products with specific features from any supplier or agent else, please make sure you check with them clearly before making payment to avoid this kind of unpleasant situation for all parties concerned. Please let us know when you have donated the toys. Thanks.
Sourceinbox and our manager Mia is the best!
We have worked with Sourceinbox for about 3 years now. If it weren't for them, we wouldn't be able to run our business with ease like we do today. This company is a serious company that really follows up and we have never experienced them not keeping their promises and not once has there been any unprofessionalism from their side. We can't even describe how thankful we are for our manager Mia/Enni - she has NEVER not kept a promise, she always replies fast and always inform us if there should be any changes or if she isn't available (which is almost never, because she is always working and is always available for us) so that we always stay up to date. She works very hard and always gives us the best service possible. Thank you Mia! We have also worked with Pamela together with Mia, she also always follows up and replies quickly and professionally. Thank you, Pamela! We are from Norway and there are huge differences in how we do business, but when working with Sourceinbox we really feel their high standards and professionalism and they're eager to provide top-notch service, which they really do. If you are looking for serious partners in China to secure you a steady supply line - Sourceinbox is your place to go. Thank you Sourceinbox, Mia, and Pamela, you are the best!
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