Great service and selection
Great service and selection I definitely recommend.
About StewMac
Data updated- Website
- www.stewmac.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 88% (7/8)
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About this business
We’ve had one goal since 1968—to make guitars better. Over the past 50 years we’ve proudly become the world’s leading supplier of innovative lutherie tools, parts, and supplies. From simple jobs for first-timers to supplying the largest instrument makers and repair shops around the globe, helping others make music is our passion. Everything we sell is backed by our Lifetime Promise: if any of our products ever break, wear out, or fail to exceed your every expectation simply return it for a replacement.Quality you can trust. For life. LUTHIER TOOLS + SUPPLIES PARTS + HARDWARE TONEWOODS ELECTRONICS KITS + ELECTRONICS STRINGS + ACCESSORIES VIDEO + IDEAS
Written by the business, not verified by us.Is StewMac legit?
StewMac (www.stewmac.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that they find exceptional quality in the tools and parts offered for building and repairing guitars. Many people also appreciate the fast shipping and the helpful support provided when dealing with any order issues. Buyers truly value having a reliable source for all their musical instrument needs over many years. However, some people mentioned issues with pricing and high shipping costs. A few consumers noted that items can feel expensive outside of regular sales events. Others experienced occasional delivery delays or faced difficulties getting timely assistance with their purchases.
Auto-generated from all reviews of this business. For reference only.What people say
Great Locking Tuners
I received the locking tuners swiftly. They were easy to switch into my Squire Mustang, and they stay in tune well. I didn't change the bushings, but they match up nice and snug. This guitar is playable now, as it stays in tune no matter how much you push and pull on the vibrato. Thank You.
Great selection.
StewMac is the ultimate source for all…
StewMac is the ultimate source for all tools and accessories associated with all guitars. They are my only choice when purchasing tools!
Expensive.
Expensive. Check Amazon Slow to ship Check Amazom
Reply from StewMac2026-03-12
Thank you for leaving us your feedback, Arthur! We are sorry to hear that you are unsatisfied with the delivery time of your recent order. Please note that our shipping estimates domestically are typically 2-7 business days. As our warehouse is located in Ohio, shipping times may take the full estimate to reach certain areas of the country. Otherwise, sometimes our tools can be a bit pricier than others as the quality of our products is of the utmost importance to us. We seek to provide top-notch quality and any StewMac tool purchased is a lifetime purchase covered by our Lifetime Promise. This Promise is to replace any tool that breaks or wears down with use, absolutely free. Any StewMac tool purchase is a lifetime purchase!
Screwdriver kit for guitar
StewMac tool are always awesome!
Shipment missing item corrected quickly…
Shipment missing item corrected quickly & shipped item out. Thank you.
Well first off the review request is…
Well first off the review request is not connect to any event or specific interaction in the email or the review page so I cannot tell you specifics about anything in a meaningful way. I appreciate customer satisfaction surveys and such but if it is too ambiguous what can I tell you?
The company
The products, the unbelievable service, and the prices of this company are, in my opinion, just the very best. Completely satisfied with them!🥰
Quality items (lacquer)
Quality items (lacquer), excellent communication on shipping, fast shipment. Love my StewMac.
Dependable products, timely service
Always shipped on time. They stand behind their products with no questions asked. Prices are often competitive. Just wish that I could talk to someone and not correspond by email only.
great product and fast delivery
A+ products and service
Love Stew Mac
Love Stew Mac. Great customer experience, and highest quality tools.
Checking out on website way to hard.
Reply from StewMac2026-03-13
Thank you for your feedback, Anthony! We're sorry to hear of any issues encountered with checkout. When you get a chance, we kindly ask if you could please reach out to us directly at [email protected] with any details of the issues experienced and we will be sure to have those reviewed with the necessary parties right away to identify any ways we can improve the website and checkout experience. Thank you!
Good Product
Good Product , informative site
Karen R
Karen R, Made the experience excellent. In the past other agents have not been at all as competent and though. She made sure, till the end that all went well!
Simple
Simple bridge pins fit fast delivery
Everything finally arrived after the…Package finally arrived.
Everything finally arrived after the postal service gave the package a sightseeing tour of the central states and a leisurely trip around north Texas. No problem with StewMac or the items purchased. Just my rant about tracking it and finding out it's still days away.
Quality and Service are top tier
StewMac sets the bar for quality and customer service.
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