TemplateMonster is a premier online marketplace, redefining web design and development since 2002. Offering an extensive range of premium website templates, themes, and digital assets, TemplateMonster is the go-to destination for businesses, entrepreneurs, and designers seeking top-quality solutions for their online projects.With a steadfast dedication to excellence and innovation, TemplateMonster has built a sterling reputation over two decades. Whether you need WordPress themes, eCommerce templates, HTML5 designs, or innovative plugins, our curated selection boasts the finest creations from global developers and designers.What sets TemplateMonster apart is our unwavering focus on customer satisfaction. We prioritize understanding and fulfilling each customer's unique needs, ensuring a tailored experience for every user.In essence, TemplateMonster is more than just a marketplace; it's a dynamic platform inspiring and empowering individuals and businesses to thrive online.
Written by the business, not verified by us.TemplateMonster (www.templatemonster.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 84% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 87% of negative reviews; 129 of them were added in the last 12 months. Last updated 2026-08-30.
Reviewers overwhelmingly had a great overall experience with this company, expressing high satisfaction across multiple digital services. Customers frequently praise the exceptionally helpful and professional staff for resolving various technical questions quickly, kindly, and efficiently. Consumers also deeply appreciate the incredibly fast response times, smooth purchasing processes, and highly reliable assistance provided during live chat sessions. Some reviewers were not happy with complex installation services, unexpected project delays, and overall unhelpful communication from specific developers. People frequently experienced frustrating website errors, slow problem-solving, and a noticeable lack of proper support when trying to manage their themes. Users mentioned that these issues made managing their online projects significantly more difficult.
Auto-generated from all reviews of this business. For reference only.Bought a Joomla template from TemplateMonster and Spencer Brody from Web Studio TM setup the website for me. He was quick and exceeded my expectations. Spencer answered all questions. Thank you so much Spencer.
I needed help with a minor issue and an agent called Wayne helped me with total attention and patience, answering all my inquiries.
I am very satisfied with the service I received from Spencer of TM. I purchased a wp theme with installation and plugins and in one day I had everything perfectly installed in my hosting and ready to be modified with my content. Spencer's precision, speed and kindness really impressed me and I recommend everyone to rely on him.
I am impresed of the seriosity of the team. My project leader was Spencer Brody and he made all posible în less then 2 working days. Now i have a profesional website exactly how i whanted. I find it very easy to customazi the theam after theam instalation Thank you !!!
Responses were quick, direct to the point, step by step and easy to follow. Support personnel were knowledgeable and are true expert.
I purchased a template for a website. The purchase itself was a bit tricky because I had to make fotos of the company's card used. But the customer support was fast and verified my payment quickly. Working with the template itself was easy. Had a short question regarding updating the used Plugins, reached out to the customer support and got help within a day. They were able to solve my issue, were fast and friendly. Can definitely recommend them :)
contacted template monster for installation of a template that I purchased from them and the work was well done I am very satisfied with their responsiveness and professionalism big thanks to Spencer who did a good job
My experience with Wayne Novak was exceptional! Everything that I asked for assistance with he was on top of and responding in a timely manner. Thank you!
Thank you spencer Quick and good service
So far so good! I have been having a great experience, i bought the lifetime membership so i dont have to be paying for everytemplate i wanna try before deciding and that is a good advantange for me (not really using all of them but the option is great). The team of templatemonster when needeed have been delivering! good fast and resolving any issue.
Great customer service, amazing templates, themes, and so many other things..Thanks very much!!
Ethan did a great job, he helped me a lot. Very professional.
Had an issue with my account after purchase. First try. Got immediate support From Danny and Nick Miller, who solved my issue right away. Thanks, guys - btw. love the template...
perfert working with DAMON who was so patience and fixed all issues for me.
SCAMMERS!!! DO NOT GET MONSTERONE SUB.
Ouch... “Scammers” is a strong word, but we’re sure there’s been a misunderstanding somewhere along the way 😔 Sadly, you didn’t leave any contact information in your review. If you see this, please reach out to us at [email protected]. We’re real, we’re friendly, and we’re here to help 🤗
I was having some trouble accessing the download I purchased. But with the help of Nick Miller on the LiveChat, I got the problem solved in less than 5 minutes. Thanks for your help.
I've been a customer for over 3 years. I've got a lifetime account with Monster and their offerings are amazing for the price. Customer support is very quick (during office hours) so I really can't fault them. Spoke to Damon as I had a small issue downloading multiple files for a project as that flagged their anti-fraud systems, but, again that was quickly resolved and for that I can't fault them either. In a crowded market, It's really great value for money, and there's something there for everyone. If you need themes for a website, graphics for a project, templates for PowerPoint presentations and much more, give these guys a go. 5 Stars from me.
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