For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Electronics & Technology

TengoInternet

Claimed

101 reviews

4.3101 reviews
Write a review

About TengoInternet

Data updated
Website
www.tengointernet.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
66 reviews
Replies to negative
100% (14/14)
Do you own TengoInternet? Claim this profile for free and start replying to reviews.

About this business

TengoInternet has provided outdoor wireless connectivity to businesses since 2001. Our approach to outdoor WiFi solutions has been proven to: 1) Improve guest ratings2) Reduce guests complaints3) Increase occupancy 4) Enable customers to generate revenue from their WiFi investment. We have installed over thousands of WiFi networks throughout North America, successfully connecting millions of consumers. We serve our valued customers from our corporate headquarters in Austin, TX and our network operations center in San Antonio, TX.

Written by the business, not verified by us.

Is TengoInternet legit?

TengoInternet (www.tengointernet.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff and support team for being extremely patient, knowledgeable, and genuinely helpful when resolving various technical issues. Many consumers state that company representatives take the necessary time to carefully walk them through every troubleshooting step, ensuring smooth and pleasant interactions. Some people were dissatisfied with recurring network outages, noting that unexpected service interruptions could sometimes last for multiple days without a quick resolution. Furthermore, a few customers expressed considerable frustration when encountering automated virtual assistants rather than being able to connect directly with a real person.

Auto-generated from all reviews of this business. For reference only.

What people say

Customer service Patrick & Alex are…

Customer service Patrick & Alex are very patient & knowledgable. My only complaint is if the premium internet glitches on tv while watching pre-recorded shows - it will stop the program your watching & load up a new line of options to watch & then automatically spin to next program. Frustrating during football season on youtube tv. Also Prime doesn’t load very well at all. We are in a Mt. RV resort but our internet tower is literally 15-20 ft in front of us. So that’s the only unexplainable problem.

Reply from TengoInternet2024-08-26

Hi Tiff, thanks so much for sharing your feedback! We're glad to hear Patrick & Alex provided excellent customer service while getting you connected. I am requesting more info so we can look into the issues at the property to see if we can get that improved.

People also looked at