The iFISH Store

Hi Bill; Wow—50 years in the hobby…this means a lot coming from you! We’re so happy to hear your tetras and gouramis all arrived healthy and are still thriving a month later. Glad that you gave us a chance after some past disappointments. And we couldn’t agree more about Valerie—she truly cares about every order and every customer, and we’ll be sure to pass along your kind words to her! Thank you again for your trust and support. We’re honored to be part of your fishkeeping journey and look forward to helping with your next order!

Hi Jaime; Thanks so much for coming back to us…we really appreciate it! We’re so glad you had a good experience. When something you picked isn’t available, we always want to make sure you still get something you love, so being able to connect, chat it through, and send videos really helps make that happen. Enjoy the new additions to your tank, and we’ll be here whenever you’re ready for the next round!

Hi Pam; Thank you so much! We really appreciate you coming back to us! Glad to hear you’re happy with your African Cichlids… nothing better than seeing those colors pop in the tank! Looking forward to helping you again whenever you’re ready for the next addition.

Hi Kim; Thanks so much for your feedback—we really appreciate you sharing your experience! We’re glad to hear your cichlids arrived safely and that the packaging held up, even with the unexpected delay. That’s exactly why we take extra care with insulation and packing. Situations like late deliveries can definitely happen, and we want to make sure your fish are protected every step of the way. We’re sorry the delivery window didn’t line up as expected. That’s always frustrating, especially when you’re planning around it. But we’re happy to hear the fish are doing well. If you ever notice anything off or have questions as they settle in, don’t hesitate to reach out. We’re always here to help. Thanks again for choosing us!

Hi Bill; Thank you so much for the awesome review. We really appreciate you taking the time to share your experience! We’re so glad you’re enjoying your Discus and that they arrived quickly and in great shape. Valerie will be thrilled to hear your kind words. She really cares about making sure every order goes smoothly. We’re sorry again about the one loss, but we’ve got you covered on your next order. We’re happy the rest of your group is thriving and settling in beautifully. Thanks again for your trust and support—we look forward to sending more amazing fish your way soon!

Hi Tanya; Thanks so much for your kind words! Glad to hear your cichlids and plecos arrived quickly and in great shape. It means a lot to us that you’re happy with them. Enjoy your new additions, and we’d love to have you back anytime!

Hi Rasheed; Thanks again for coming back to us…we really appreciate it! Glad to hear everything arrived quick and your African Cichlids are healthy and full of color. Sounds like they’re settling in great Enjoy them, and we’ll be here when you’re ready for the next batch!

Hi Mark; Thanks much for your continued support! We really appreciate you giving us the opportunity to make things right, and we’re glad we could follow through on our commitment. Great to hear your African Cichlids are healthy and exactly what you were looking for! We’re looking forward to that fourth order! Thanks again for being such an awesome customer!

Hi Michael; Thank you for the honest feedback…we really appreciate it! We’re glad to hear you had a good experience with us overall, but we’re really sorry about the delay and the leaking bag. That’s definitely not the kind of experience we want for you or your fish. We’re glad we could at least make it right with the refund, but we know it’s still frustrating. We’ll be sure to share this with our packing team so we can keep improving. And we hear you on the cost; especially these days. We do our best to keep our fish prices fair and our shipping as efficient as possible, but we understand it can add up. Thanks again for your support, and we hope to see you back again down the road. Take care!

Hi Jedi; Thanks so much for the kind words. We really appreciate you coming back to us! Glad to hear everything arrived in great shape and that the fish are healthy and active. Enjoy your African Cichlids and Catfish, and we’ll be here whenever you’re ready for the next addition!

Hi Paul; Thanks so much…we really appreciate you coming back to us again! Glad to hear your African Cichlids arrived healthy and lively, and that they’re still doing great a month later. Sounds like they settled in perfectly! Thanks again for the support and for trusting us with your fish (third time’s a charm!). We’ll be here whenever you’re ready for the next batch!

Hi Robert; Thanks so much…we really appreciate you coming back to us! Glad we could help you pick out just the right African Cichlids for your tank. We’re happy to hear that they arrived healthy and that everything met (and exceeded!) your expectations. Enjoy them, and don’t hesitate to reach out if you ever need anything…we’ve got you!

Hi Felicia; Thanks so much for giving us a shot for your first online fish order—we’re really glad it was a great experience! Awesome to hear your cichlids arrived safe, settled in well, and are still thriving weeks later. Sounds like those 6 are in a good home—we hope you enjoy them for a long time. We’ll be here whenever you’re ready for more! 🐟

Hi Adam; Thanks so much…we really appreciate you coming back to us! It’s awesome to hear everything arrived quickly and in great shape. We’ve got you anytime you’re ready for the next round!

Hi Nick; Thank you so much! We’re glad everything went smoothly from checkout to delivery, and even better that your African Cichlids are still thriving a month later. Enjoy them, and we’re always here if you need anything down the road!

Hi Ray; Thanks for the awesome feedback! We’re glad everything arrived just as you were hoping and that the process was quick and smooth. Enjoy your new African Cichlids and we’re here anytime you need us!

Hi Geert; Thank you for your feedback. We’re really sorry to hear about your experience. We do want to clarify that all of our fish go through quarantine. We operate with a constant inventory rotating through our quarantine systems, which allows us to ensure fish are properly conditioned while also being able to ship orders more quickly when they’re ready. Because of that, orders may ship sooner than expected without skipping that step. We’re also sorry to hear about the losses. We truly wish we had been contacted at the very first sign of any health concerns. We’re always happy to help troubleshoot—whether it’s water parameters, acclimation, or other factors—and in many cases we can help turn situations like this around when we’re able to step in early. If you’re open to it, we’d still be glad to connect and learn more about what happened.

Hi Hosea; Really appreciate you coming back to us! Glad to hear you’re happy with the quality of the discus and that everything got to you quickly. Enjoy them, and we’ll be here whenever you’re ready for more!

Hi Igor; That’s awesome to hear—thank you so much! 😊 We love the excitement! So glad you’re happy with your discus. Enjoy them, and we’re here anytime you need us! 👍

Hi Rick; Awesome to hear! Thanks for coming back to us again, we really appreciate it. Enjoy the African Cichlids!