Rip off
Rip off, they over charge and have no grounds to actually help you with the ticket sale if anything changes.. do not use
TicketCity is a ticket marketplace that offers tickets to sports, concerts and theater events. When you need tickets, TicketCity is the place to go. We've been in business since 1990 and our expert team have personally attended many of the events we offer. Have a question? Our call center is available 7 days a week.
TicketCity (www.ticketcity.com) has a 3.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 31% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.
Rip off, they over charge and have no grounds to actually help you with the ticket sale if anything changes.. do not use
I bought tickets to go to Joe Rogan last weekend and since they weren’t in my name they wouldn’t let me in and I have yet to get a refund. I kept calling them all last week to have them change the tickets to my name and was calling up until when we were actually on our way to the event. They kept promising that my new tickets were being sent to my email but what they finally ended up sending was a picture of the original purchasers ID half blocked out 30 minutes after the show started. Of course the venue did not accept it and not only did we not get to see the show but I am out $500. I was so hopeful that they would help figure it out but it just never happened. Not a great experience at all unfortunately.
First time using TicketCity and my experience was great. Easy checkout and received my tickets quickly.
Kevin was a very personable representative and was able to find the seats I wanted at the price I wanted and apply a military discount. He communicated all the details back to me to confirm and I would purchase tickets from him again. Thank you for the wonderful customer service experience.
Concert excellent,venue perfect and service providers professional.
We got to the event and it was in a different location so my sons birthday present was ruined.
All in all a good transaction. Crazy high service fees but I guess that's pretty commonplace now. I was able to meet the seller and get my tickets the day of the show. No complaints.
Went to the NASCAR race and did the mobile ticket transfer, I was nervous cuz I tried it before through a different company and it didnt work. Ticketcity was amazing. If I emailed them concerned they contacted me back within 2 days, and I actually got my tickets this year a week before the event instead of the day before. I will be using ticketcity again.
Poor detailed explanation about seating and row advertised by seller.
SCAM! None of my tickets worked for my event. I ended up having to buy more tickets. DO NOT USE THIS SITE!!
Paid more than double through ticket city $130 ea w fees. Added another ticket through a different vendor and it was $66 with fees for a row up and more toward center. Not cool.
You guys suck and are a money hungry company. I accidentally ordered tickets from you becz I tght show was any age and u guys wldnt refund me! No one used tickets I lost out on money I really needed. I hope u all eat good at night and have a good home. I will tell anyone i know not to use Ticket city.
You sucked ass I did not know you were a third party seller and only got in to concert what I must assume was a comp set of tickets from The Golden Nugget Resort and Casino of Lake Charles, LA. I will never use you again and will tell all of those I have occasion to speak text or share with to avoid Ticket City at ALL COST!
The acrobats were great. The dogs were cute. The female dancers and the young children were inappropriately dressed for family entertainment.
Great experience. Quick and easy transfer.
I gave a 5 because the comedy show was definitely great! The seating was quite a bit tight. I wish there was more room!
I ordered tickets to SOBs to see INIKO only to not have transaction completed yet being bombarded by email for endless other concerts. When I did not see the comfirmation I finally called venue only to be told no tickets Extremely frustrating
Quick and easy. Tickets were transferred immediately. Lowest prices on the market and checked all of them. Their service fees are not outrageous either.
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