Urban Modesty is a premier modest fashion brand based in Brooklyn, New York, offering elegant, high-quality clothing for Muslim women and anyone who embraces modest style. Since 2013, we’ve been redefining modest fashion with chic, versatile, and contemporary designs that blend faith, fashion, and function.Shop effortlessly online or visit our boutiques in Brooklyn and Queens to explore collections that balance comfort, confidence, and sophistication — designed for the modern modest woman.Urban Modesty: If you’ve got modesty, we’ve got you covered!
Written by the business, not verified by us.Urban Modesty (www.urbanmodesty.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 4% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.
Reviewers had a great experience with this company. Customers frequently praise the friendly and knowledgeable staff members for their amazing patience, highly helpful guidance, and extremely welcoming attitude during store visits. Many people also enthusiastically appreciate the gorgeous clothing styles, perfect quality pieces, and truly exceptional, highly responsive customer service experiences across their visits. Though some reviewers were not happy with the product, mentioning frequent issues regarding inconsistent sizing, cheap fabric quality, and unexpected color differences from online photos. A few other people also felt that customer support was completely unhelpful or unresponsive when handling delayed orders, missing items, and legitimate return requests.
Auto-generated from all reviews of this business. For reference only.Came in and the workers were very welcoming! Had a great experience shopping and the manager was super kind and great to talk to! Had a large selection of dresses and hijabs in a lot of colors and patterns and was a very fair price.
The manager was incredibly kind and very welcoming! There was also a large selection of clothes and hijabs!!!!!! :) I bought a dress.
I was very surprised how fast the company deliver orders. I love the lovely free gifts with the orders.
I was really looking forward to ordering from Urban Modesty, but my experience with their customer service has been extremely disappointing. I ordered three dresses in size Small (Order #SF128105). Unfortunately, the sizing was very inconsistent. One dress was significantly smaller than expected, while the other two were noticeably larger, even though all three were the same size. Because of the inconsistent fit, I needed to return the items. I submitted a return request through their website the very next day after receiving my order, well within their stated return window. After hearing nothing, I sent multiple follow-up emails and attempted to call the customer service phone number listed on their website, only to discover that it was not accepting voice calls. Despite several attempts over the following weeks, I never received a response to my return request or any communication from the company. More than six weeks have now passed since my purchase. Because Urban Modesty failed to respond to my timely return request, the return window has expired through no fault of my own. I have now had to dispute the charge with American Express because I exhausted every reasonable attempt to resolve this directly with the merchant. I understand that delays can happen, but completely ignoring customers who are trying to make a legitimate return is unacceptable. Based on my experience, I cannot recommend purchasing from this company because of inconsistent sizing, lack of customer service and support when a legitimate return is requested.
The dress is very beautiful but was delay for 2 days !
They have plenty of cute dresses and abayas for all kinds of occasions! Would 100% recommend stopping by and visiting.
Everyone and inty here is amazing and helpful they have modest items !! It is amazing
Wonderful customer service, Inty the manager was great!
I loved it the manger was very supportive loved the vibe🥰
The manager was so sweet and she helped us and guided us a bout umrah and helped us choose what’s best for us.
Such a scam company. I ordered a dress online and the color was completely different from what was shown on the website. I returned it, and they approved the return. They even sent me an email confirming the refund amount after deducting the restocking fee. But after they received the dress, they changed their story. When I followed up about the refund, they told me the dress was not eligible for a refund because I used a discount code, and that I could only receive store credit. Very bad experience. I will never buy from them again.
Such a scam company. I ordered a dress online and the color was completely different from what was shown on the website and very bad quality. I returned it, and they approved the return. They even sent me an email confirming the refund amount after deducting the restocking fee. But after they received the dress, they changed their story. When I followed up about the refund, they told me the dress was not eligible for a refund because I used a discount code, and that I could only receive store credit. Very bad experience. I will never buy from them again.
If there was a zero I would put that. I ordered two items. When received, I was sent the wrong item. The second product sizing was inaccurate and very tight. I tried to reach out to customer service and I got no responses. I kept emailing and even sent messaged to them on IG. When I finally did, they kept saying they actually sent the right product when the picture was obviously not the right product. Customer service continued to ignore my emails after I demanded that I get my money back and. When I finally got a response they said they can only issue a store credit because I used a discount code when I purchased the two items (even though they sent the wrong item!). Needless to say, 3 months (no exaggeration) later I was still given a store credit instead of refund to original payment after I emailed YET AGAIN about the status of my refund. Do not buy from them. There are a bunch of other online options with better customer service and quality.
Got a great customer service experience and liked the fabric of the chiffon hijabs I got.
i bought one outfit but it was to big i send it back for exchange it has been 15 day I'm waiting for my outfit but nothing is coming I have try to reach out but they keep saying is coming ,i won't buy anything else from this company ever again no customer serves .
Great abayas and even greater customer service. Highly recommended for Eid!
Very disappointed in the quality of the abaya I bought. Poor fabric quality and craftsmanship. Got ripped off. It looked like something one would get from Temu, except you're paying way more for it. This is Haram!
Beautifully modest athletic wear, seamless shopping experience and decent sales.
Love my prayer outfits that i ordered, and i intend to order more.
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