The all-in-one dropshipping storeWe can source, purchase, quality check, and deliver to your customers internationally.
Written by the business, not verified by us.Wiio (www.wiio.io) has a 4.5 out of 5 rating on OK.one, based on 230 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 81% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-10-25.
Quick response and assistance are greatly appreciated!
Prezado cliente, obrigado pelo reconhecimento do nosso atendimento ao cliente. Trabalharemos mais para melhorar sua experiência na Wiio. :)
I am a first-time customer. And like every beginner I have doubts. I would like to have my doubts very well clarified. I talked to the attendant in the chat named Cherry who didn't give me answers that were clear to me. So I decided to send an email to answer these questions. And she herself responded by saying: I already answered you as in the chat. I didn't like the customer support service.
We are very sorry for the inconvenience caused to you, dear. If you have any questions, you can give us feedback and we will improve the professional level of our customer service team.
Amazing feedback! We really appreciate it and We are happy you are satisfied with our service. We are honored by your review and pleased to have you as partner to have and We hope your business prospers even more.
Dear customer, thank you for recognizing our customer service. We will work harder to improve your Wiio experience. :)
Dear customer, thank you for recognizing our customer service. We will work harder to improve your Wiio experience. :)
solved my problem :)
Dear customer, thank you for recognizing our customer service. We will work harder to improve your Wiio experience. :)
Prezado cliente, obrigado pelo reconhecimento do nosso atendimento ao cliente. Trabalharemos mais para melhorar sua experiência na Wiio. :)
Dear customer, thank you for recognizing our customer service. We will work harder to improve your Wiio experience. :)
Quick service and answered all questions.
Dear customer, thank you for recognizing our customer service. We will work harder to improve your Wiio experience. :)
serious company committed to its partners, I have been a customer for a long time and recommend it to everyone
Thank you!
Great assistance and prices. The agents are always available, they get me better prices, ship the orders really fast and give all assistance needed in case of any problem. I highly recomend it. In Brazil I work with the agent Igor, who always give me support the imprave my sales. Great job!
Olá Lucas como vai tudo bem estamos muito felizes em ter você conosco e bem-vindo à nossa plataforma!!
I scaled a product to 10-20 orders a day and they told me they will fullfill and ship them, no reply from my support agent since 2 weeks. Worked with wioo in the past they did an great job but right no its so bad.
Hello Phil! We are really sorry to know that the agent caused you this inconvenience! If you would please leave us an email at [email protected] With your Wiio Account email and Whatsapp, it's really important for us to know how our agents are managing our customers, I will personally get to the bottom of this! Again we are sorry for this shallow experience with Wiio. -Wiio
The worse drop shipping company that you could work with honestly. Avoid like the plague. They state that they offer 10-15 days shipping but they are lying. They literally use the cheapest and slowest shipping lines like China Post to ship your orders, and make a huge mark up profit by charging you what a private agent would charge for shipping your goods that should normally take no longer than 10-14 days. When I started receiving more orders, I literally got so many Chargebacks and refunds from customers because of Wiio's slow shipping and poor service. Seriously, avoid them and do not use.
Hello Najib Bakhat, We are terribly sorry for your poor experience with Wiio. We've been very consistent with our shipping times. again, we do apologize for your experience. We hope to turn this around and help you have an overall more satisfactory partnership with us. I'd like to see what I can do to help you, feel free to contact me via skype +8617758022102
Wiio has a huge range to choose from catalog USA WAREHOUSE AND CHINA Warehouse plus Fast shipping.
Simon, we are grateful for the review! We’re thrilled you enjoyed our services and that you were kind enough to share your experience with us and everyone else. We’re here if you ever need anything.
too bad customer service, I never use them again. They sent the tracking number too quick but it take too long time to update and deliver to customer. If you want to build a brand, choose another company. They will destroy your business.
Hello Galactic Shine, We are very sorry for your troubles regarding the tracking number. We acknowledge the inconvenience this caused for you and your business and would like to make it up to you. please feel free to reach out to me on whatsapp or skype on this number +8617758022102
I have been working with Wiio and I am really satisfied ! My clients are getting it in time ! I am also having a very nice support from the agents.
Hello, thank you very much for the love! We look forward to doing even more business with you and meeting your needs as always!
Bad experience with wiio, I received message from several customers receiving a package with aliexpress address. They do the intermediation of the intermediation and do not have the possibility to withdraw the package from the initial company. In addition to the delay for the package to be processed. Always the same excuse, ''The factory doesn't have the product at the moment'' if it doesn't, then why are you selling it? For those of you who are thinking about joining wiio, don't! Look for another company, don't be fooled by the cents difference in value, you will have a headache in the future.
Matheus, we are truly sorry to hear about the unfortunate experience you had with Wiio. Please contact us via Skype so I can resolve this personally for you ASAP! https://join.skype.com/invite/hjLlHPV92lde
Wiio Dropshipping is not genuine. Aiko ,summer ,Vickey and rest all these agents shown me hell and are not trustworthy at all and hence I have escalated the matter to Shopify agains wiio .. Merchants, Never ever go with wiio . When problem persist they will vanish with your money
Hello Madhukar, We are sorry for any inconvenience. We will thoroughly look into this. Please expect someone from our team to contact you directly. We value you as our customer and we promise to resolve this as soon as possible. Thank you!
Had been using Wiio ever since day 1 of my drop shipping journey. The platform is easy to use, my agent Ivy Hua is helpful in sourcing products from different factories in China. Delivery is much quicker compared to using Aliexpress.
Hi Nicholas, Thank you for using Wiio! We are honored by your review and pleased to have you as partner to have and We hope your business prospers even more.
I approached the company via its website chat and asked to speak to a sales representative in order to fully understand their ability to provide general 3PL service. Shortly after, I was contacted on Whatsapp by someone named "Anthony" with a photo of a half-nude guy who presented himself as a "dropshipping agent from WIIO". When I asked what made him use such a photo in a business profile, he responded by calling me a w@nker, mocking my (standard portrait) photo, and immediately blocking me. A few minutes later, he unblocked me, made another mocking remark, and blocked me again. Even the complete lack of response from my side didn’t stop him from repeating the above for the third time. This is something one could expect to see maybe in some teenager chat room but definitely not from a representative of a respectable business entity. Naturally, I assumed that I was dealing with an employee who didn’t realize that he represents a company, so I headed back to the WIIO site chat to ask to speak with someone less aggressive only to discover that I was blocked there as well. Much as I’d like to believe that it was a rare incident of an unruly employee, the blocking on WIIO implies that behind the very impressive website, the company is run by a couple of 12-year-old kids. * I’d be more than happy to provide a transcript and screenshots of the chat (including the phone number and the photo of the representative) to Trustpilot and WIIO officials for further investigation.
Hello Dan, We apologize for what happened. Please contact us or email us at [email protected]. We assure you that this is an isolated case and we will look into this. Thank you and Have a great day!
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