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Electronics & Technology

xCloud

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102 reviews

4.8102 reviews
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About xCloud

Data updated
Website
xcloud.host
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (6/6)
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About this business

xCloud is an all-in-one server management and control panel that was created to make it easy to set up, deploy, and manage WordPress websites. With xCloud servers, you can easily improve the performance and security of your website. There is no hidden charge in xCloud, since xCloud offers a transparent hosting solution. Whether you're a personal user with 1GB of RAM or a high-performance user with 32GB of RAM, xCloud's managed servers can meet all of your needs. Our user-friendly approach makes server management simple, allowing you to focus on your website rather than the complexity of hosting. xCloud streamlines the difficult steps required to set up and host WordPress sites with only a few clicks from the dashboard. From server configuration to WordPress installation, SSL certificate setup, server monitoring, plugin updates, and more, we've got you covered with advanced capabilities that no one else offers.With all of the hosting options available on the market, it was never easy to maintain multiple websites simultaneously. But not anymore. xCloud makes it simple to manage many sites. You may monitor and control them all from a single server while improving performance.xCloud is dedicated to simplifying WordPress hosting and management by providing a flexible solution that improves efficiency. By handling infrastructure, we allow developers and agencies to focus on creating amazing websites.

Written by the business, not verified by us.

Is xCloud legit?

xCloud (xcloud.host) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly responsive support team and the fast, intuitive dashboard that makes managing websites and servers very easy without constant complications. Many people appreciate the extremely knowledgeable staff who efficiently resolve technical issues and provide great guidance during website migrations or server setups. Some reviewers were not happy with the customer service, mentioning slow response times, poor coordination, and deeply frustrating interactions when things went wrong. A few consumers also noted difficulties regarding the underlying dashboard design and awkward account management features that made basic tasks unnecessarily complicated.

Auto-generated from all reviews of this business. For reference only.

What people say

Switched to xCloud after After 15 years with Siteground hosting

After 15 years with Siteground hosting I decided to give xCloud a try. I'm now in the process of building out 35-plus Wordpress sites and transferring email services to xCloud's email add-on feature. The level of service at xCloud has been extremely helpful as I make this complicated move away from Siteground (To be fair, Siteground provides numerous features and benefits, but xCloud provides much more granular control of my server and my websites). And, importantly, their support team has proven to be exceptionally helpful and highly detailed in their communications with me. Thanks xCloud! I'm super happy I made the change!

Reply from xCloud2026-04-10

Hi, Thank you so much for sharing your experience and for making the switch to xCloud after so many years. We’re really glad to hear the migration is going smoothly and that our team has been able to support you through such a big move. It’s also great to know you’re enjoying the control and flexibility the platform provides. We truly appreciate your trust in xCloud and look forward to supporting you as you continue building out your projects.

I'm with xCloud since July 2024

xCloud User since July 2024. Recently had my first issue, and the customer service team resolved it incredibly fast. Great support!

Reply from xCloud2026-03-13

Thank you for being with xCloud since July 2024 and for sharing your experience. We're really happy to hear that when you needed help, our support team was able to resolve the issue quickly. Providing fast and reliable support is something we take very seriously, so your feedback truly means a lot to the team. Thanks again for the review!

Great hosting provider with smart dashboard

Great hosting provider with very smart dashboard for none devOps people, and friendly support.

Reply from xCloud2026-03-13

Thank you for the kind words! We're really glad to hear that the dashboard has been helpful and easy to use, especially for users who prefer not to deal with complex DevOps setups. That balance of simplicity and power is something we focus on a lot. Also happy to hear our support team was helpful. We truly appreciate you taking the time to share your experience!

Seamless experience and top-tier performance

I’m a new xCloud user and the experience has been fantastic from day one. The dashboard is clean and the performance improvements were noticeable immediately. I actually discovered xCloud through Abid Hasan, and I’m so glad I took his advice. It’s rare to find a tool that balances power and simplicity this well. 5 stars all the way!

Reply from xCloud2026-03-13

Thank you so much for the great feedback and welcome to xCloud! We're really glad your experience has been smooth from the start and that you noticed the performance improvements right away. It's also great to hear that Abid Hasan recommended us. Word of mouth from our community means a lot to us. We appreciate you sharing your experience and are excited to have you with us.

Extremely poor customer service—no…

Extremely poor customer service—no coordination between live chat and tickets. They've ruined my site twice with clueless, blind changes. Deeply frustrated with their support quality. Regret switching from SiteGround.

Reply from xCloud2026-03-12

We’re sorry to hear about your frustration, and we truly appreciate you sharing your feedback. From our review, the issue you reported was related to the mailbox configuration and some confusion around the setup, which our team has already helped resolve. We understand how situations like this can feel frustrating, and we’re always here to clarify anything if something is unclear. If you still have any concerns or notice anything not working as expected, please let us know and we’ll be happy to assist further.

XCloud is a great platform but..

UPDATE: After a lot of back and forth, XCloud has worked with me to identify and resolve issues which I am grateful for. Jack in particular has been most helpful. Thank you! -------------------------- XCloud is a great platform but... Sadly, what lets it down the most is Support. When you have a critical incident related to website security, you need a robust, fast pro-active response. What I had is a slow, lackadaisical response to multiple infections across websites on my server. Not impressed one little bit! They appeared to want me to prove what kind of issue it was instead of pro-actively jumping on the problem.

Reply from xCloud2026-03-10

Hi, Thank you for sharing your feedback. We are sorry to hear that your experience with support during this incident felt slow and frustrating. After reviewing the related tickets, we found that this was not an actual server security compromise, but rather a false alarm caused by a misinterpretation of the issue. That should have been clarified much earlier, and we are sorry for the confusion and concern this caused. We understand that when security is involved, speed, clarity, and confidence matter just as much as the technical findings. In this case, we did not meet the standard we aim for in how we communicated the situation, and we take that seriously. Your feedback is appreciated and has been shared internally so we can improve how similar cases are handled going forward.

Just moved all my sites from runcloud…

Just moved all my sites from runcloud last week, really good experience, much better pricing and flawless hosting. Highly recommended

Reply from xCloud2026-03-11

Thank you for sharing your experience! We’re glad to hear that your migration went smoothly and that you’re happy with the hosting and pricing. We really appreciate your recommendation and look forward to continuing to support your sites.

Even though I’m not familiar with every…

Even though I’m not familiar with every feature yet, I’m already seeing major performance improvements compared to my old (shared) hosting. The dashboard looks very promising in terms of ease of use, monitoring, and quick actions. And if you get stuck, support helps you quickly and properly. First impression: I’m really happy I made the switch!

Reply from xCloud2026-03-11

Thank you for your kind words and detailed feedback! We’re thrilled to hear that you’re seeing performance improvements and finding the dashboard intuitive. Our team is always here to help whenever you need support. We’re excited to have you on board and look forward to continuing to make your experience even better.

Even on a Sunday, tech team is available.

Even on a Sunday, my issue was solved within 30min. My n8n upgrade had corrupted. All my automations halted. Restoring backups didn't help. But support was able to solve it on 2min after they started checking.

Reply from xCloud2026-03-03

Thank you for sharing your experience! We’re glad our team could help get your n8n automations back up so quickly, even on a Sunday. We’re always here to help whenever you need us.

I have moved all our sites from…

I have moved all our sites from Siteground to xcloud and could not be happier. We have been with xcloud now for a year and everything works as expected and even better. Features are added in an almost frantic pace, the support team was always there immediately, when I need anything (even if I didnt need many things so far) and working with the panel is a pleasure. Highly recommende. Switching to xcloud was one of the best decisions I have made in my digital life.

Reply from xCloud2026-03-03

Wow, thank you for the amazing feedback! 😄 We’re so happy to hear that your move to xCloud has been smooth and that you’re enjoying the features and support. It means a lot to know we’re making server management easier and more enjoyable for you. We look forward to supporting you for many more years!

This is fantastic!!!

This is fantastic! I was able to spin up an AI Assistant in 15 minutes as advertised. Set up Telegram, got an email address, hooked up my Google Drive, created a 5-day webinar . . . and that was just this morning! The support was excellent especially after I poked around in there and broke it. 😂 If you’re a techie (or not) and just want something that works, get this!!! 😂 Thanks Xcloud!!!

Reply from xCloud2026-03-03

Thank you so much for the kind words! We’re thrilled to hear you were able to get everything running so quickly and that our support could help when things got tricky. That’s exactly why we built xCloud, to make server management and AI setups simple for everyone.

I had the issue with my server - it showed it is disconnected and I cannot manage it

I had the issue with my server - it started to show that the server is disconnected. The support team was working with me for 2 days to get it back connected to xCloud without needing to delete and recreate it back. Happy with the customer service and their prompt reactions.

Reply from xCloud2026-02-23

Thank you for your feedback. We’re glad we could help get your server back online without any data loss. Your kind words mean a lot, and we’re always here to provide prompt support whenever you need it.

I got XCloud's Openclaw managed hosting…

I got XCloud's Openclaw managed hosting service, i messed up something during chatting with my bot, could not launch it after. xCloud to the rescue. They helped me fix it where i didn't have to delete and re-install the server or openclaw. Shout out to Sheri and the team for the exceptional and quick support. If you're trying out openclaw but are not "techy enough" like me and would just want to get over with it and start using, I highly recommend xCloud.

Reply from xCloud2026-02-23

Thank you for your kind words. We’re glad we could help get your Openclaw setup back on track without any reinstall, and we appreciate your shout-out to the team. It’s great to hear you’re enjoying the service, and we’re always here to make things easier for you.

Easy shift from shared Webhost to my own Server ..

As I needed a shift from a shared webhosting (which works very well and fast) to a server because of a community and a shopping cart I first tried "plesk" to manage it. But for my needs I was looking for a more easier solution with much less stress when it comes to security packages, updates ,... I discovered xcloud and gave it a try. xcloud.host does not provide all the possiblities of plesk (which I don't need anyway). And the support was able to tune my system to my needs. The easy setup and most of all the superb support was the killer. If I need an enhancement or a fine tuning of caching the support is just a click away. Great. Give it a try..

Reply from xCloud2026-02-23

Thank you for sharing your experience. We’re happy to hear that xCloud has made your server setup easier and that our support could help tune everything to your needs. It’s great to know our team could make the transition smooth and stress-free for you.

Incredible support that went completely above and beyond!

I recently experienced a critical issue where my MariaDB service crashed and refused to start. I reached out to xCloud support, and they quickly diagnosed the problem. Because I use my own hosting infrastructure and xCloud just manages the server via their panel, this hardware-level issue actually fell completely outside of their standard scope of support. Instead of turning me away and telling me to talk to my hosting provider, Cassandra and the xCloud team stepped in and saved my data. They have done a full database dump, testing the SQL file on a separate test server to verify its integrity, and finally safely restoring it. They mitigated a massive disaster for me. It is incredibly rare to find a tech company that cares this much about its customers and is willing to work outside their obligations to prevent data loss. If you are looking for a server management panel with a team that truly has your back, xCloud is it. Massive thanks to whole support team!

Reply from xCloud2026-02-23

Thank you for sharing your experience. We’re glad we could help recover your data and prevent a major issue. Our team always strives to go the extra mile, and it’s great to hear that our support made a difference for you. Your kind words mean a lot to all of us at xCloud.

xCloud Turned My Server Into a Performance Monster

xCloud is honestly cracked if you care about speed, control, and not babysitting servers all day. I moved my stack over and within minutes it felt like I upgraded hardware without paying for it. The UI is clean, fast, and actually built for people who know what they are doing, but it never gets in your way. OpenLiteSpeed, caching, staging, backups, security, all of it just works and feels dialed in. Deployments are stupid fast, performance gains are real not marketing fluff, and I finally feel like I am driving the server instead of fighting it. If you are serious about WordPress, performance, and scaling without losing your sanity, xCloud is a no brainer.

Reply from xCloud2026-02-23

Thank you for your detailed feedback. We’re thrilled to hear that xCloud has improved your server performance and made managing your stack easier. It’s great to know that our tools and support are helping you focus on your projects instead of server maintenance.

XCloud support has gone above and…

XCloud support has gone above and beyond!! They helped me with an issue from a site I inherited that was custom made. The developers had written some bad code, but the xCloud team jumped in and helped me debug. I dont know what I would have done without them... 100% reccomend them!

Reply from xCloud2026-02-04

Thank you so much for sharing your experience. We’re delighted that our support team was able to help debug the custom code issue on your inherited site. Providing this level of assistance is always our goal, and it’s wonderful to know it made a difference for you. Your recommendation means a lot to us and we truly appreciate it.

The worst hosting ever!

Reply from xCloud2026-02-04

Hi KURAC, Thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced and would like to clarify a few important points to avoid any misunderstanding. After you reached out to our support team and shared detailed evidence, our technical team carried out a manual investigation of the server. The issue was identified as a cache-layer conflict caused by overlapping application-level and server-level caching, not a general hosting reliability problem. Once the conflicting cache layers were removed and the configuration corrected, the issue was resolved and the site has remained stable. We worked directly on this case using the information you provided and spent considerable time isolating and fixing the root cause rather than relying on automated checks. Confirmation and verification were shared once the fix was completed. We take feedback seriously and remain available if you need any further assistance. Feel free to reach us out via our support ticket anytime.

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