We are an online store dedicated to providing high-quality human hair products for every style and need. Our specialty lies in Boho human hair bulk, perfect for creating Boho braids and Boho locs. We also offer a range of easy-to-maintain crochet hair and crochet braids, ideal for natural hair girls who love cute and protective styles. In addition, we provide premium human hair extensions for mini twists and Afro kinky bulk hair. Each product is carefully selected to ensure it meets the needs of customers looking for versatile, low-maintenance options for natural-looking, beautiful styles.
Written by the business, not verified by us.Ywigs (ywigs.com) has a 4.7 out of 5 rating on OK.one, based on 192 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the soft, beautiful hair textures and the incredible variety of products available for everyday styling needs. People also highlight the exceptional customer support, noting that the team is extremely prompt, helpful, and accommodating whenever order adjustments or address changes are needed. However, some people mentioned issues with the hair quality becoming tangled, matted, or shedding excessively shortly after installation. Others also expressed frustration regarding unexpected shipping delays, missing tracking details, or receiving items that did not match the expected length. Reviewers noted that these specific drawbacks made certain purchases disappointing compared to the generally positive experiences.
Auto-generated from all reviews of this business. For reference only.I love YWigs, the hair is so soft and doesn’t shed and the customer service is so good. Whenever I have needed to speak to them I email and they get back to me by the next day. I’ve always had such a good experience with this brand and will continue to buy from them.
I loveeeeee Ywigs, from the hair the communication ! I had a problem with my order and it was resolved quickly and accurately.
Excellent company. My order arrived so quick. Less than 5 days and the shopping process online couldn't have been easier. I haven't had my boho prelooped human hair crochet locs installed as of yet, but once I need a refresh, I cannot wait to use these. They are beautiful. I ordered the body wave curl, mixed blonde brown in 22 inches. I placed an order for 96 strands. The price was awesome with a 20% off coupon they were offering online. Will definitely order other varieties.
I love this seller. I had bought some crochet hair early this year and it came perfect apart from a slight chemical smell. But after three months i took the hair down and then ordered another pack of hair to make it filler. But the hair was really damaged. I let the seller know and they replaced the hair for me. The hair i received after was just like the first purchase i made (beautiful and healthy). They responded in a timely manner and they got the hair to me in time for my trip. 5 star customer service. And the hair is perfect apart from the smell it has when it gets wet. I did have to keep a star for that as i did this look planning to be in a humid environment. Still i recommend the hair. Soak it in shampoo for a few hrs will help with the smell but doesnt eliminate it.
Wendy was very understanding, patient and listened with the intent to understand my predicament.
The response was super quick and the process very easy!
Very professional customer service and fast refund when I applied.
Excellent experience from start to finish. I accidentally ordered the wrong item, but their customer service team responded quickly and made the exchange process completely hassle-free. Thank you!! Highly recommended. 10/10
Love this hair down ! Amazing texture & easy to work with
I love ywigs hair, it’s wonderful quality & ships to me fast! Linn is so nice and helpful as well!!
First and foremost, emailing gets me a quicker response. They are understanding when you are being honest if a Product doesn't meets one's standards or expectations. ..they do they best to handle it with Grace and Professionalism. I hope they continue to keep their products/services (Resilient/Budget-friendly)** I hope in the Near future*** that they continue to keep their Team: *Dedicated *Dependable *Stress-free *Knowing that laying a strong foundation **keeps Employees long-term**** Keep being Innovative and Compassionate**** Thank you.
I love the quality of this hair from this company but I dislike that you don't receive any gifts or a token of appreciation like other companies, Luvme and Iseehair have sent me so many nice things that makes you want to keep shopping with them, Ywigs has sent me hair only, nothing else unfortunately
Hi, Thank you so much for your honest feedback and for recognizing the quality of our hair. We're truly sorry that your order did not include a gift or small token of appreciation. Due to stock availability, our complimentary gifts may occasionally go out of stock, but we completely understand how that can feel disappointing compared with past experiences from other brands. We genuinely appreciate your support, and if you have any concerns, please feel free to contact us directly — we'd be happy to see what kind of compensation we can apply for you. Ywigs Customer Service Team
The service was great and very accommodating.
Excellent customer service , made my refund stress free. I needed up getting the wrong color and they were very helpful.
Ywigs customer service team is very cooperative and understanding. Any issue I had was handled efficiently.
Linn has been very helpful and quickly acknowledge my email that I sent that included my tracking number for a return. He was very informative, precise and pleasant.
Truly great customer service. My shipment got lost and I contacted ywigs. They replied right away and they offered either a refund or reshipment, and resolved it so fast. Great experience!
They respond really quickly and they’re so lovely and sweet and found solutions to my problem! Highly recommend
Vicky was amazing… Helped make sure I get my products when needed. Thanks
I had a great experience with Ywigs! Their customer service was amazing. Wendy responded to my questions quickly and even expedited my order for me. She kept me updated throughout the process, and my order shipped fast. I’m really happy with the support I received and can’t wait to install my hair. Thank you for the excellent service!
192 reviews matching
OQ Hair
YGwigs
Luvme Hair
Eayon Hair
Megalook Hair
ISEE HAIR
Spellbound Wigs LLC
Arabella hair