Why pay more than you have to for hearing aids? Find a ZipHearing provider near you and get brand name hearing aids for thousands below retail!
Is ZipHearing legit?
ZipHearing (ziphearing.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 29% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the significant cost savings achieved on top-tier hearing aids compared to traditional local providers in their area. Many people also warmly appreciate the expert guidance, completely transparent pricing, and remarkably smooth purchasing process provided throughout.
Some reviewers were not happy with the assigned local provider network and the subsequent after-sales care received. Consumers specifically mentioned difficulties regarding proper device fittings and feeling entirely unsupported once the initial trial period officially ended. A few individuals experienced practical challenges when trying to get adjustments locally without adequate professional vetting.
Auto-generated from all reviews of this business. For reference only.
What people say
F
Fran ReckUnited States · 4 reviews · Experienced 2025-12-18 ·
★★★★★
Choose Zip Hearing for Guidance when needing hearing aids.
Zip Hearing is a service that connects people looking for hearing aids with discounted pricing. Zip Hearing partners local hearing care professionals. Zip Hearing works closely with the Audiologist their clients chose to work them.
I used Zip Hearing several years ago when initially needing hearing aids. I’m certain because of Zip Hearing’s guidance and relationship with my local Audiologist, my hearing diagnoses and choice of hearing aids proved, was the best possible choice regaining my hearing with hearing aids.
Needing to update my hearing aids I contacted Zip Hearing, once again Zip Hearing provided me with their astounding service. This time there were some minor issues, Zip Hearing cheerfully handled my concerns like I was their only client!
I’m genuinely impressed with Zip Hearing Services and the way they stand behind the products they sell. From start to finish, the experience showed a real commitment to quality and customer satisfaction. When I had a question, their support team was responsive, professional, and truly helpful. It’s refreshing to work with a company that takes responsibility for their products and makes sure customers feel confident in their purchase. This level of integrity and care is rare, and it’s exactly why I’d happily recommend Zip Hearing Services. needing guidance for choosing the best Audiologist in your local area that partners with Zip Hearing.
S
Steve CohenUnited States · 4 reviews · Experienced 2025-12-16 ·
★★★★★
Phonak 90
Phonak 90 is the best hearing aid system I have had in 10 years using hearing aids.
The price was so reasonable I had never seen any top quality hearing aid system that came even close to it.
Buying it directly from ZIP was a major positive decision
Jack HoffmanUnited States · 3 reviews · Experienced 2025-11-25 ·
★★★★★
Zip needs to do better vetting their providers
The problem I had was that my local audiologists they have are not very good. They advertise that 95% of people have a ZipHearing provider within just 9 miles. I live in Southern NH, a suburb of Boston, yet their closest local provider was 45 minutes(30 miles) away. There were 2 other providers but both had terrible reviews.
I did go to the closest provider and he had pretty good reviews. It took about 2 weeks to get an appointment. I knew which HA’s I was interested in ( Phonak sphere 90’s). I had a complete hearing assessment from a local hospital which was only 6 months old so I brought a copy with me to the appointment.
I gave the audiogram to the provider. He didn’t do any hearing testing at all or ask my about my hearing difficulties.He called Zip and ordered the HAs and I needed custom ear molds so he prepared the molds which he sent to Phonak to be made.
I got a call in 4 weeks that everything was in. Arrived at his office while he set up the hearing aids. I asked him to set up some custom programs for me. I was there for about 1/2 an hour. At that point, he complained that the HAs were too complicated for him and said he was sending them back to Zip because he couldn’t work with them. I walked out without the new HAs.
While Zip was very professional and refunded the purchase price in full, the entire experience was a complete waste of time. The problem I realized was that Zip doesn’t vet their providers very well. The new HAs are very sophisticated yet the Zip provider I went to didn’t educate himself on the newer technologies.
Do your homework and make sure the provider you select is educated and up to date on the technology. I learned that while the HAs are important, without a good audiologist, you won’t be hearing as well as you could be. The after service is more important than I realized. I’m going to go to a qualified audiologist and pay full price to get what I need. When it comes to your hearing, don’t short change yourself.
Lauren McCormickUnited States · 1 review · Experienced 2025-11-19 ·
★★★★★
Upfront honest pricing and service
Upfront honest pricing and service. Local audiologists sealed the deal.
Katy SemenzaUnited States · 1 review · Experienced 2025-10-01 ·
★★★★★
I'm so grateful for Zip Hearing
Buying my hearing aids was made so much easier and so much less expensive by Zip Hearing. Derrick Pirkey answered every question with out ever making me feel foolish for asking any of them. I found them through the Soundly website. Thanks to Derrick I would absolutely give Zip 10 stars if I could!!!
Y
Yvette ParksUnited States · 1 review · Experienced 2025-10-10 ·
★★★★★
ZipHearing- What a Find!!!
After paying thousands for 2 pairs of hearing aids in 10 years, I found a gem in ZipHearing! My local audiologist quoted me $6500 for my next pair of Resound’s. I decided to do a little research and found ZH amongst others. From the first phone call with Derrick, I was hooked! I tried Phonaks and was unhappy, then I went back to the top of the line Resound instead. The exchange during the 45 day trial period was easily done because Derrick often would tell me: “I want you to be satisfied.” How can you beat that???
Derrick was totally knowledgeable about his products, he set me up with a local audiologist and he was easy to contact if I had any issues.
This is a new business model for this septuagenarian, but I’m pleased to say that I saved $2500 and had a good experience with a great outcome!
Thank you ZipHearing and especially Derrick! Only wish I had known about you sooner, but I will pass the word.
Robert HarkinsUnited States · 1 review · Experienced 2025-10-07 ·
★★★★★
I highly recommend ZipHearing and their representative Derek Pirkey for your hearing aid needs.
I highly recommend ZipHearing and their representative Derek Pirkey for your hearing aid needs.
I just purchased a hearing aid through this superior organization, and I am pleased with the assistance and expertise that Derek and ZipHearing provided in helping me acquire it.
Derek helped me select a quality hearing aid, located and scheduled a local representative to do the necessary hearing aid fittings. It took less than four days from my first contact with Derek to getting my hearing aids in my ears.
On top of providing such superior assistance, they charged the cheapest price for this unit of any site that I was able to find on the Internet. In fact, they adjusted my price lower when I found cheaper price after I had initially purchased the unit.
I will gladly purchase a new hearing aid unit through these folks. They are a first-rate organization, and Derek is an excellent representative.
G
GuestUnited States · 3 reviews · Experienced 2025-08-25 ·
★★★★★
Ignore the Negativity
I don’t know the story behind the negative comments but they are bull as far as I’m concerned! Something smells fishy about them.
I got my Widex aids from them and they hooked me up with a great local fitter who has taken excellent care of me ever since. They also saved me $1000.00 over what I was quoted by local audiologists I consulted before I found them. To tell the truth, I can’t remember how I found them! (I’m 83 and I’m not sure what I had for supper!) All I can say is they are a first-rate outfit and Jeff took great care of me after too many years of competition shooting and my squad car siren (retired big-city cop) wrecking my high-frequency hearing.
Ignore the negative stuff.
C
Craig WilsonUnited States · 2 reviews · Experienced 2025-07-22 ·
★★★★★
A friend bought a set of phonak hearing…
A friend bought a set of phonak hearing aides and told me about the two chip technology and was really happy with there performance. I was researching them online and happened on to Zip hearing. I called and discussed them with Derrick Pirkey of Zip hearing. He walked me through the process and and answered all my questions. I bought the top of the line phonaks and ended up saving $2800 on the pair over what my long time audiologist would sell them for!
Devin PatrickUnited States · 3 reviews · Experienced 2025-07-09 ·
★★★★★
I didn't have a good experience
I didn't have a good experience. I did some browsing online and made the mistake of putting my phone number in, a requirement just to SEE the price. Now these people won't stop calling me, driving me crazy, because they just switch numbers when you block one. I won't make that mistake again!
Reply from ZipHearing2025-08-19
Hi Devin, are you sure this review is for ZipHearing? The reason I ask is we don't require a phone number or phone call to see a price...you can do it via chat or email. We also don't have any kind of phone number switching technology, all of our calls come from our main number, 800-731-6794.
Lynn BoisvertUnited States · 1 review · Experienced 2025-05-05 ·
★★★★★
If it sounds too good to be true, it IS!
I should have known better than to fall for the lowest price on the internet! Sadly, I helped my mother get hearing aids from these people and have had nothing but problems. There's no one to go see or deal with in person...once the trial period ended so did the service
Reply from ZipHearing2025-08-19
Hi Lynn! I am not sure this review was intended for ZipHearing, because local care is always included, there is always a local hearing provider involved in every transaction, and we would never leave someone hanging just because a trial period ended! We're also not the lowest price on the internet...If this review is indeed for ZipHearing please feel free to reach out to me privately at [email protected] and I will make sure your mother's issues get resolved in a timely manner. If the review is not for ZipHearing I respectfully ask you to consider removing it. Thank you!
D
Deborah RandallUnited States · 2 reviews · Experienced 2024-07-07 ·
★★★★★
Derrick with ZipHearing was very helpful, like talking h to a friend.…
Derrick with Zip-hearing was so helpful with my purchase. I had an idea what I wanted and he helped me with my decision and made the transaction effortless. Never any pressure only a willingness to help in every way I needed.I would recommend to anyone to give him a call.
Terry ConnellyUnited States · 1 review · Experienced 2025-01-06 ·
★★★★★
Excellent service
Excellent service! Derrick handled transaction in professional and efficient manner. Extremely pleased with hearing aids I purchased. Highly recommend Zip hearing!
Leo G.United States · 3 reviews · Experienced 2025-05-16 ·
★★★★★
Zip Hearing saved me over a $1,000
Zip Hearing saved me over a $1,000. Dealing with
Darrick was a pleasure. The network audiologist was worth the 45 minute drive. Everything went flawlessly.
Al ThompsonUnited States · 2 reviews · Experienced 2025-05-05 ·
★★★★★
Exceptional Customer Experience
I found Mr. Derrick Pirkey to be one of the best consumer sales persons I have ever dealt with. If ZipHearing has all sales persons like Mr. Pirkey, I suspect their business will do very well. He is extremely responsive (within minutes). He is very professional, polite, and mostly, knowledgeable. I did get an exceptional discount from the company over local ENT's but the review is mostly because of my customer service experience with Mr. Pirkey.
Ross MeloneyUnited States · 2 reviews · Experienced 2025-04-07 ·
★★★★★
I struck gold with ZipHearing!
After seeing and trying several Audiologists and hearing Aids, I struck gold with ZipHearing! First and foremost they provided several YouTube Reviews which provided the education I needed to make a much better decision about what I needed. I went to see their recommended audiologist and got a much better price. Thanks ZipHearing!!
Pete CollinsUnited States · 1 review · Experienced 2025-02-20 ·
★★★★★
It was a pleasure doing business with Zip Hearing
I was at my local audiologist to purchase hearing aids. Their price quote was $6300. I asked if there was any wiggle room and they said absolutely not; the partners set the price. With that information, we shook hands and I walked out without purchasing them.
I did some research online and luckily, I found Zip hearing and dealt with Derrick Pirkey. I had some questions by phone and email and he was able to explain the process to me, and he saved me about $1500 off the price by going through Zip Hearing. This was the way to go.
I highly recommend Zip Hearing.
S
Steve EUnited States · 1 review · Experienced 2025-03-11 ·
★★★★★
So happy I found ZipHearing!
So happy I found ZipHearing. Grant was professional and fulfilled his commitments, including the 45-day trial to get the best hearing aids for me. Wish there would have been a ZipHearing 18 years ago when I bought my Oticon Deltas and later my Resounds. I was hesitant to start with the hearing aids and then get the hearing test and fitting later but their choice for local audiologist was outstanding as well. You will save money if you deal with ZipHearing!
Tom LicciardelloUnited States · 3 reviews · Experienced 2025-03-01 ·
★★★★★
To say I'm a careful consumer is an…
To say I'm a careful consumer is an understatement. I thoroughly researched providers and hearing aids before making a decision, and I can confidently report that the Oticon 1 was the best choice and ZipHearing was the best provider. Grant was superb with service and advice. Certainly worthy of every one of those five stars.
S
Scott FraserUnited States · 1 review · Experienced 2025-03-10 ·
★★★★★
I’d give 10 Stars if able
I’d give 10 Stars if able, 5 isn’t enough! I dealt with a very nice fellow named Grant who was most informative and helpful. My local provider that Zip paired me with was also stellar. The process was smooth and seamless. I tried two aids from different mfg and then made my selection thereof. I would highly recommend Zip Hearing and should I need aids again I would surly use them. I saved $1,600.00 vs my local multi-office provider who wouldn’t or
couldn’t match Zip’s price point. Zips’ awesome so give them your business and save yourself some money.
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