American Home Shield

Hello Jucali, we sincerely apologize for the delay in reaching out to you and understand the frustration caused by the delay in service. A service specialist has followed up with you via email and will be actively handling your case. Thank you for sharing your additional feedback, as it will be used to help improve our member experience.

Bob, we apologize for the delay in servicing your water heater. We understand that this unit is essential, especially during the winter. We're happy to discuss your claim further. For additional assistance, please email us at [email protected] with your name, full property address, and claim details.

Hello TTTRentals LLC, we appreciate your feedback. We strive to provide fair service while adhering to the terms of the warranty and are happy to discuss your HVAC claim with you. For further assistance, please email us at [email protected] with your name, full property address, and claim details.

Thank you for your feedback, Desiree. We're pleased to hear that you found AHS responsive and that your water heater replacement was completed quickly at a cost lower than local competitors. We understand your disappointment regarding the additional costs associated with permits, certifications, and code upgrades, and we appreciate your comments about how coverage details could have been explained more clearly during the enrollment process. Your feedback is valuable and helps us identify opportunities to improve communication with our members. Thank you for choosing AHS.

Hello Marcy, We're sorry to hear about your experience with your washer and dryer claim. Is your claim with American Home Shield? If so, we're happy to assist you. Please email us at [email protected] with your name, full property address and claim details for further assistance.

Hi Joanna, we appreciate you sharing your feedback and we apologize for the ongoing issues you've had with your freezer claim and would like the opportunity to discuss your claim further. Please email us at [email protected] with your name, full property address, and claim details.

Hello Angela, thank you for taking the time to share your recent experience. We apologize for the issues and delays you encountered with your AC service claim. We understand how important it is to keep your home cool and comfortable, especially during this time of year. We'd be happy to discuss your concerns further and review your experience. Please email us at [email protected] with your name, full property address, and claim details so we can look into this for you. Thank you.

Hello Kenneth, we apologize for the scheduling and billing issues you've experienced. We understand how frustrating these concerns can be and regret that your experience did not meet expectations. We're happy to assist with reviewing your claim and addressing your concerns. For further assistance, please email us at [email protected] with your name, full property address, and claim details so we can look into this further.

Hello Mary, thank you for reaching out to share your feedback. We're truly sorry to hear about your experience and are happy to further discuss your concerns. If you need additional assistance, please email us at [email protected] with your name, full property, and the claim details.

Hello Bryan, thank you for bringing this to our attention. We apologize for the delay in service as we understand that your refrigerator is an essential appliance. We'd like the opportunity to assist you with the claim. For further assistance, please email us at [email protected] with your name, full property address, and claim details.

Hello Truong, thank you for reaching out and sharing your feedback. We strive to provide fair and transparent service while adhering to the terms and conditions of the warranty. We sincerely apologize that the coverage outcome did not meet your expectations. We would be happy to review and discuss your coverage and claim with you. Please email us at [email protected] with your name, full property address, and claim details so we can further assist you.

Hi Jace, we're sorry to hear about your experience with your recent claims and are happy to assist. Please email us at [email protected] with your name, full property address and claim details. Thank you.

Hi Minerva, we're truly sorry to hear you've had a less-than-satisfactory experience using your home warranty service and would be happy to discuss it further. For additional assistance, please email us at [email protected] with your name, full property address, and claim details.

Felix, thank you for being a valued member for over 6 years. We're sorry to hear our service did not meet your expectations and are happy to discuss your claim and coverage. For further assistance, please email us at [email protected] with your name, full property address, and claim details.com.

Thank you for sharing your experience, Michael. We sincerely apologize for the frustration you've described and regret that your interactions with our customer service team did not meet your expectations. We understand how disappointing it can be to repeatedly explain your situation to different representatives, experience challenges with follow-up communication, and encounter delays regarding a reimbursement. We recognize the importance of clear communication and timely resolution, and we're sorry to hear that this was not your experience. Your feedback will help identify opportunities for improvement in the support we provide our members.

Hello, and thank you for sharing your feedback with us. We apologize for your experience with the stove work order. We'd like the opportunity to review and discuss your claim further. For additional assistance, please email us at [email protected] with your name, full property address, and claim details.

Christina, we apologize for the delay in service and your experience with the vendor. We're happy to review and assist with your claim. For further assistance, please email us at [email protected] with your name, full property address, and claim details.

Hello Eric, we sincerely apologize that your experience with your AC claim fell short of expectations. We understand how frustrating it can be when you don't receive the expected outcome. We appreciate you sharing your concerns and detailed account of what occurred. Your feedback is extremely important to us and will help drive improvements to our service experience.

Hello Michelle, we're very sorry that your experience fell short of expectations. We understand how upsetting it can be when a repair issue requires multiple visits and does not result in a satisfactory resolution. Thank you for sharing your concerns with us. Your feedback is invaluable as we continue working to improve our services and processes.