Clutter

Stacey美国 · 写过 1 条评价 · 体验于 2026-04-18 · 发表于 2026-04-18

把旧厨房电器、橱柜全都清理干净了！

他们友好、快速又靠谱

优质的服务和专业精神

乔什和多米尼克这两个搬家工人太棒了！专业、乐于助人、高效地密封和包装我的物品！他们对我的东西非常小心和认真。整体体验很棒！

Gina DeCoud美国 · 写过 1 条评价 · 体验于 2026-04-11 · 发表于 2026-04-13

Zebedee 和 Kaylen 很棒

Zebedee和Kaylen很棒！他们专业、沟通顺畅，搬家全程都很细心！他们很快就发现了供应商的问题，并迅速联系了Clutter去解决。可惜Clutter花了很长时间才处理好供应商的问题，确实拖慢了搬家进度。另外我对搬家前的准备步骤也很不满——我根据库存清单被建议精简物品，结果搬家过程中却被要求升级了两次。搬家工人很棒，但我觉得流程可以改进。

NYC Vegan Bistro美国 · 写过 1 条评价 · 体验于 2026-04-13 · 发表于 2026-04-13

很棒，速度快。

团队很棒

团队很棒，体验很好。希望我的物品能得到妥善照顾

超棒的体验

太棒了

Daniel Cohen美国 · 写过 1 条评价 · 体验于 2026-04-02 · 发表于 2026-04-02

简单方便。

Nikia Blackwell美国 · 写过 1 条评价 · 体验于 2026-03-30 · 发表于 2026-04-01

谢谢！

谢谢你们提供多种可选方案，真的很贴心。也感谢你们提供的出色服务。感谢所有人的帮助，特别想点名表扬Makdanna、Vivek和Priyanka！

他们非常细心，还主动询问……

他们非常细心，会主动问问题。甚至还帮我打包了一些东西。我的搬家团队做得很棒，超级高效！

Denise Butler美国 · 写过 2 条评价 · 体验于 2026-03-27 · 发表于 2026-03-31

就你们两个人？！

guys效率很高，动作很快。打包和贴标签都很用心，我还拍了他们打包好的所有东西的照片。两个非常有礼貌、非常专业的男士把活儿干得漂漂亮亮。

回复请求很快

回复请求很快 搬运安全仔细 沟通的人很友好

有隐藏收费。小心。

我把东西存进仓库时，他们保证我可以随时取走或配送。结果一年过去了，他们把我的整个仓库都扣下了。'迈阿密仓库没有取件服务。'他们还想收我400美元的'卡车转运费'。没有一个跨州搬家的人知道那是什么。刚看到Clutter在BBB的评级是F。我后悔用了这家公司。

Brian Laird美国 · 写过 1 条评价 · 体验于 2026-03-24 · 发表于 2026-03-26

从第一天到取货日，体验都很棒

从第一天到取货那天都棒极了。组织有序、友好、高效，A+级的体验。值得信赖的公司和员工。

Doug Prechtel美国 · 写过 1 条评价 · 体验于 2026-03-23 · 发表于 2026-03-25

我让 Clutter 来搬走了一小房间的东西……

我让Clutter把我放在PackRat集装箱里的一小房间的东西取走，搬到他们在Victorville的仓储设施（???）。这样做我每月省了220美元。搬家工人准时、友好、专业，沟通也很顺畅。超简单！

Lady Buchanan (frmly Stynnett)美国 · 写过 3 条评价 · 体验于 2026-03-20 · 发表于 2026-03-21

别用Clutter Storage，否则后患无穷！

如果你把物品存放在这家公司，很可能会遇到账单问题。我的东西存放在那里的时候，我的生活正陷入混乱——2025年11月1日我失去了住所，也失去了收入。在那之前我的账单从未逾期，但网站上说如果你因经济困难无法支付账单可以联系他们寻求帮助。我通过电话和在线聊天联系了，告诉他们我的付款会延迟，因为我仅有的钱要用来给我女儿和我自己（从11月1日起无家可归）支付酒店/汽车旅馆的费用。 每个月我都会被收取逾期费和45天未付款的拖欠费。有些月份我被收了两次逾期费。如果客户已经难以支付标准费用，再叠加逾期费和拖欠费只会让原本就烦人的情况雪上加霜。 我是退伍军人，曾获得援助来 securing housing and paying my bill so I could have my belongings delivered, each time bills got paid new late fees or delinquency fees would get posted. If your bill isn't at zero you can not book delivery. So after many phone calls, online chats and emails finally two employees offered to help and actually called back when they said they would. On March 5th, Vivek in billing requested two late fees from Feb 2026 and a delinquency fee to be waived because I had just moved into an apartment but had nothing but an airbed. My billing period starts on the 9th and he was trying to get it done prior to the next billing period. He was off for a week and had Sowmya check the account to ensure it was done. Clutter had charged one of the late fees on the credit card that belonged to the veterans agency without authorization, who had previously helped get my acct caught up. This was AFTER Vivek submitted it to be waived due to excessive fees and no one calling back to assist with resolving these issues that I had been calling about since Nov. I complained and requested the refund to the veteran agency card given this was a fee to be waived and they charged my card instead. Once the 9th came Sowmya tried to book delivery of my belongings and they had no availability til the 11th. Vivek returned and I explained all that had happened. My card was refunded, my things were delivered in under two hours. Then they billed me for delivery even though the first two hours are free. Vivek got those charges dropped and said I only owed them for March 9-11th which was $31.80 yet my account shows I owe the entire month of $310.80 even though my things were delivered to me on the second day of my billing cycle. I have had the toughest time of my life being homeless and having no income since Nov 2025 and stayed in my new place from Feb 9th til March 11th with only an airbed because it took so long to get the excessive late and delinquency fees dropped from my account. Why would they have on their website, click - I'm experiencing financial hardship and need help paying my bill if you have To jump through hoops to get anyone to call back that has the authority to waive even some of the excessive late and delinquency fees? I already have my belongings and still am getting emails and calls to pay the March bill in full and then they will prorate it for the two days they still had my belongings and outright refuse to adjust the billing so I am able to pay for the the 2 days I actually owe. I don't have the $310.80 for March nor should I have to pay it given my billing starts on the 9th and they had no availability until the 11th. This experience has made my ordeal far more painful than it ever had to be. The movers were great, Vivek & Sowmya were helpful and compassionate, but their billing practices are criminal and those who have the power to override their automated excessive billing system could careless about doing what's right, what makes sense and exercising the common courtesy of not charging a customer for a full month when their belongings have been delivered by the second day of their billing cycle. Make it make sense. Unless you want billing headaches do not store your things with this company! You have been warned!!!

电子通讯及时

电子沟通及时，员工专业，妥善照顾我的物品。最重要的是非常尊重我的家。团队非常高效。总的来说，很高兴发现了这项服务。

我对这家公司非常满意

我对这家公司非常满意。从下单到完成，流程非常简单透明。所有物品都会拍照并贴上标签。沟通非常棒，如有需要可以更改订单。他们按时到达取货，并勤奋工作以及时完成装载。

aloaf ofbread美国 · 写过 1 条评价 · 体验于 2026-03-19 · 发表于 2026-03-19

Clutter弄坏了那么多物品

严重损坏。零件缺失。毫无问责。 14件物品损坏。家具零件缺失。电视受损。索赔被拒。 Clutter安排了2天的取件和配送。 crews很友好，但结果无法接受。他们自己的照片显示物品没有完全包裹，材料相互摩擦，甚至箱子在装货前就已经损坏。 送达时：14件损坏物品、家具零件缺失，以及一台因自制纸箱（蓝色边角）失效而损坏的电视。家具零件缺失是在卡车和公寓之间拆卸的——最初的Clutter照片显示完整的部件，包括现在缺失的组件。 我们搬过多次家，都没出什么问题——这次不正常。几乎所有索赔都被以“自行打包”为由拒绝，这是不正确的。我们确实自己仔细包装了一些物品。损坏指向取件、运输和配送过程中的处理问题。这是我第一次去小额索赔法庭。 去查一下"bailment"（保管责任）——Clutter的合同可能故意没有描述所有权利和补救措施。 我们怀疑物品处理是否与crew抱怨被扣PTO/病假有关。两个人提到了——这是公司与员工之间的另一个法律问题。

小心：Clutter Moving是骗子

完全骗子！ 准备好花很多时间和他们的客服纠缠超额收费的问题，而且毫无结果。此外，他们要求你在预约收货之前就签署文件，声明你已经完好无损地收到了所有物品。他们在你签署虚假文件和虚假收费之前扣留你的财产。这家公司应该被总检察长以系统性欺诈和虚假陈述为由关闭。 省点麻烦，省点时间，因为这家公司无可救药，他们就是故意设计来骗人和剥削的。

来的团队很棒，提前到了…

团队很棒，早早来帮忙打包，喜欢看着空间被填满、箱子被打包时的更新。预约很方便。 我可能太依赖AI工具来估算需要的空间和时间了，因为我需要的空间比我以为的多。 我唯一的抱怨是地板和一个易碎物品可以更小心一些，但如果我空间估算正确的话，他们可能会准备得更好。