EaseUS

Warren was able to reset my activations…

Warren was able to reset my activations so that I could activate EaseUS PArtition Manager on a second PC in order to create boot media

Alberto Velazquez墨西哥 · 写过 2 条评价 · 体验于 2025-09-26 · 发表于 2025-09-28

I paid for the licence

I paid for the licence, but it never arrived. They resolved the issue via email and sent the licence to me, but it should have arrived automatically after my payment.

Gillingham FC英国 · 写过 2 条评价 · 体验于 2025-09-26 · 发表于 2025-09-26

All top 5-star comments are AIG BOT…

All top 5-star comments are AIG BOT comments. I have downloaded the free version; luckily, I haven't installed the programme.AVOID

Avoid

Avoid. Data recovery does work. Shady company structure, refunds impossible. Having to go to PayPal. Update. Don't fall for their reply. They are actively emailing saying because I've opened a PayPal case they wont refund me. Further update: PayPal declined my case. EaseUS have practicelly stolen my £70. I cannot stress enough, I simply dont believe the positive reviews raving about the service as my use of it has proven it didnt work once single bit. Best regards folks, I'd keep looking for another solution If i could go back. May I suggested Googling the company with "reddit" on the end of the search, you'll quickly get a full picture

Support 1st class but expensive

I recently upgraded my son's desktop PC from Windows 10 to 11. The PC was built a few years ago with Windows installed on an HDD (C: drive) and with 2 SSD drives (D: and E:). It occurred to me that everything (including upgrading OS) would be quicker if the C: and D: drives were swapped around so I looked for a tool that would achieve this. I found references to some free ones but EaseUS seemed to be recommended so I paid £17.54 for their Disk Copy Pro product, installed and ran it. It seemed simple enough - basically just select the target drive (in my case D: ). The migration failed and at the end of it I was left with an A: drive in place of D:, C: was still HDD with Windows on it and was 1Tb smaller than it was before. I quickly signed on and started a chat session with the support team. I was pleased to find that I didn't have to wait long for a support technician and that it was Warren, who I had read good reports of on these pages. Warren requested access to the PC via Teamviewer and informed me that the migration had failed as the PC setup was 'special'. I think the gist was that the OS components were split over 2 drives, which the migration tool couldn't deal with (something to look into EaseUS ?). So, I asked, is it not possible ? I was told that it was possible, but I would have to sign up for VIP support and was shocked when I was informed that this was $99. No thanks I said. How about $69 ? they said. What could I do but accept. I went to the payment screen, only to find the cost was actually £69. I mentioned this to Warren and he suggested this was due to 'exchange rate and taxes'. Anyway, to cut my long story a bit shorter, Warren sorted out the issues, although there was a worrisome half hour trying to access some bitlocker keys. The PC was now massively quicker than before. But, a couple of days later I returned to it to reinstall the antivirus software. That went ok, but the PC took an age to shut down afterwards. The next time I logged on I found that all the changes Warren had made had been backed out, to the point just after the migration had failed. I got back onto the support chat session and luckily it was Warren, so he was familiar with my situation. I asked if I still had VIP support, to which he replied no and that he was assisting me as a goodwill gesture. Anyway, he sorted the problem out (though neither of us understood why the changes had been reverted - must be a Windows thing). So, to summarize, I paid £17 for the product which failed, had to pay $69 which turned out to be £69 to get it fixed and, were it not for Warren's goodwill gesture, would have presumably been expected to pay another $69/£69 for further assistance.. Excellent support from Warren but if I'd known what it was going to cost me I would not have started the process - not with EaseUS anyway.

Roy O'Callaghan加拿大 · 写过 1 条评价 · 体验于 2025-09-09 · 发表于 2025-09-20

Don't waste your money

Don't waste your money. Data Recovery Software Program does not work. Requested a refund but they refused to refund me. Poor customer service.

Retroville Q新加坡 · 写过 1 条评价 · 体验于 2025-09-04 · 发表于 2025-09-20

Same experience here

Same experience here. Don't waste your money. Data Recovery Software Program does not work for me as advertised. Requested a refund the very next day but they refused to refund me without any reasons. Their website clearly states 30 days refund for non working software. Terrible customer service. I had to call my card company for help and resolution

Fred McCauley美国 · 写过 1 条评价 · 体验于 2025-09-19 · 发表于 2025-09-20

It worked out after all...

Originally, there was a problem with completing the purchase of ToDo Backup Home 2025. I hadn't received any response from them with a code to use the software. I utilized the chat on the easeus.com website and chatted with Fiona, who was very pleasant and concise to chat with. She located my order, gave me the code and proceeded to email me a proper receipt.

Money Back Guarantee Worthless

I purchased the recovery software and it did NOT recover my data. They advertise on their web site a 30 day money back guarantee, but after many emails, screen shots of what the software recovered and that what it did recover was corrupted, they have only agreeded to give me back 1/2 of my refund. FALSE ADVERTISING! ticket #1669921

Very fast reactions / solutions

Great for Data Recovery

When I accidentally deleted some important files, EaseUS saved the day. The recovery process was simple and effective, and I got everything back without hassle. It’s definitely one of the best tools I’ve tried for data protection.

Victor Zaiden巴西 · 写过 1 条评价 · 体验于 2025-09-06 · 发表于 2025-09-12

I purchased the paid version

I purchased the paid version, which the website's marketing claims has a 99 percent chance of recovering files from HDDs and SSDs. I used the software less than 30 minutes after formatting the card and couldn't recover a single video from the more than 200 takes I took that day. I then asked for a refund, but it wasn't accepted. It doesn't work, and the marketing is very misleading. Don't buy it, don't trust it. I used other free software like PHoto rec, and it recovered more than 30 4K video files.

Buyer beware

Buyer beware. The EaseUS website offers a "30-day money back guarantee" however the company does not honor that commitment. Try before you buy just in case the software does not work as you thought it did. I purchased it only to find out it does not do a true grandfather-father-son (GFS) scheme and instead scatters multiple full backups all over your backup device. I tried to get a refund within 2 days of purchasing and received pushback from the company telling me to read the fine print with their money back policy. Lessons learned and money wasted.

Jodell LeBeau美国 · 写过 1 条评价 · 体验于 2025-09-08 · 发表于 2025-09-11

Solution focused company

I paid for a month's subscription of photo enhancements and enjoyed the downloaded program on my computer. At the end of the month, I paid for an extra month. When trying to update the program I had on the computer to continue using it with the new subscription, however, I was not able to do so. I spent 2 and 1/2 hours on an online chat with someone in hopes of rectifying the situation. Their final solution was to try and gradually submit over 40 years of pictures through an email to their company and wait for them to enhance the photos and mail them back to me. I requested a refund since I paid for something I was never able to use on my computer. I did not receive one. After my review, I received an apologetic response and a refund. Due to this later experience with the company, I am updating my experience to 4 stars.

Initial impression of this company were…

Initial impression of this company were poor, so many price variations that who knows what the best deal is. Data recovery was slow and the software regularly crashed meaning wasted time whilst the end of the license was fast approaching. Overall this doesn't appear to be 'professional' quality software! No wonder there are many 1 star reviews. 05/09/2025... Obviously it's not anything to do with their software! Relinquishing all responsibility, but they've got my honest money! Don't trust this company!

Mac Anthony尼日利亚 · 写过 1 条评价 · 体验于 2025-08-23 · 发表于 2025-08-23

My first recording with this…

My first recording with this software.my video got trimmed i just wasted my time recording a 5 mins video . i tried to pay the premium which was $5. after converting to my currency it became $70. they are not trustworthy they behave like thieves.

Malware

Malware, I uninstalled it and it still on my pc.

" lifetime license"????????

I had a lifetime license for Todo Backup and after a reinstallation of Windows I tried to restart but the license code was "invalid" The helpdesk found out that this was a code for an older version and that I could not use it anymore without paying an amount of 99 USD or after my objections 59 USD. I decided to delete the application, because this is incorrect.

David Nash英国 · 写过 6 条评价 · 体验于 2025-08-07 · 发表于 2025-08-20

TERRIBLE COMPANY DO NOT GIVE THEM YOUR MONEY!!

I bought this software to recover my data from an accidentally formatted SSD and despite all the promises it failed to recover anything recognisable. I contacted the company but they refused to accept my request for a refund case number 1652176. When are you getting back to me. The case with PayPal has now finished and I’ve had no recompense - over to you Easeus. I am happy to remove this review if I get my money back via PayPal - I can’t understand why you can’t refund me as the PayPal claim has been cleared in your favour.

Cancelled services and still being…

Cancelled services and still being charged is the new platform for these type of companies. No contact support number, non U.S. entity. Only way to to cancel is to do it from app, with no confirmation via email or text. Chat bot is garbage and avoids real time questions.