Postmates

Howlin Rays 的配送

实际送达时间与报价一致。通过应用实时查看司机位置很棒。司机友好且专业。

准时交货

送货准时，送货小哥很热情

促销活动很给力，让我忍不住下单

促销很给力，让我下了单。准时送达，商品很保暖

味道超赞，送得也快

准时送达，沟通也很顺畅

准时服务，沟通很好

终于有个不错的优惠了

终于从Postmates拿到个不错的优惠，就点了个晚餐。下午6:40他们通知我订单被取消了。根本联系不上任何人。 显然不是专业可靠的服务，我不推荐他们，除非你喜欢被惹毛和失望。

送到时食物已经不热了

食物送到时已经不热了。这特别不方便，因为我们微波炉那天早上坏了，而且我们今晚不想洗碗。（这是我们点外卖的主要原因）。配送时间是在时间窗口的最末端，我怀疑这导致了食物温度偏低。

配送员很棒

别用 Postmates 送食物！

餐送到时冰凉冰凉的，土豆泥硬得像石头，肉汁还在袋子里漏得到处都是。 你们的配送员应该想办法保温，尤其是距离不远的时候，还要学会怎么把可能漏的餐放正。这是我遇到过最糟糕的配送！

Casey Gallagher美国 · 写过 1 条评价 · 体验于 2024-12-24 · 发表于 2024-12-24

订单出了问题却找不到客服…

下单超过2小时都没人管，因为他们给司机提供的 vard 出了问题。

配送司机很棒，公司服务也不错。

The company was very helpful and did well. They addressed my needs and fixed and rectified a problem that arose swiftly and professionally. Joe

糟糕的服务

Horrible service. Over an hour late and food was cold and inedible. Had to throw it away. No refund but I won't ever return and recommend people try elsewhere. Driver was not friendly, drove across town to a restaurant that I have near me. Food was cold, inedible and I'm extremely unhappy. Can't refund so disputed it and hope my card removes it. Better food services out there. Also uber eats is their sister site. Stay away from them too. I won't continue those sites. They are horrible.

拒绝退还缺失商品的款项

Ordered from Taco Bell who did not include my dessert with my meal, in the middle of the night after working all day. Postmates “decided” that Taco Bell had provided all my food, despite the clear image that I posted immediately after receiving it, displaying that there were not the correct number of items. They literally stole from me. I ordered something, didn’t receive it, and they believe that it is acceptable to simply lie and steal from customers apparently. This is not the first time this has happened with this app. I have been experimenting with several apps for months, and UberEats/Postmates is 100% the worst delivery app currently. The most expensive with the most problems. Don’t waste your money. Every time you order from Uber Eats/Postmates you’re risking half your order not arriving and no guarantee of a refund.

我们本来已经选好要点的东西，结果…

We had decided what we wanted and had a coupon. I selected the items (for 3 people) and I had a coupon... i tried to use the coupon but it wouldn't take it (nor display the discounted amount). On the third try it said, "you've already used this coupon twice." Since it was my first time using Postmates in quite a while I knew it had counted the unsuccessful attempts. I ordered the food anyway since we'd reached that point in the process but It cost me much more than it should have with the coupon. I will just go back to my usual Food App.

体验很棒

折扣不错，配送员很热心，食物也好吃。

差评

客服态度恶劣，简直是个笑话。Postmates以前很棒，遇到问题会帮忙解决。现在却敷衍了事，什么都不管。我的配送员3小时前带着我的订单消失了，没食物、没退款、没客服。这怎么能接受？这简直是欺诈经营。不可接受。

等食物等了太久…

等餐等太久，简直一团糟。蘑菇又冷又软，根本没法吃，薯片也软了，甜点里的冰淇淋完全化了，完全是浪费钱。

优惠不错

优惠不错，食物新鲜，分量适中且美味。配送顺利。

价格还行，而且作为…

价格还行，不过我自己也是配送员，一直在省预算，觉得3堆木头的价格偏高。其次，我对配送员的准时送达很满意。🚚 我不会再用这个系统了，因为我自己是UberEats的配送员，如果用会惹上麻烦。

准时送达，配送速度快，包装很好…

准时送达，包装很好，但我没收到配送通知。