Skylight Frame

Hi there, we’re very sorry for the delay, especially after you selected expedited shipping with the expectation of receiving your Calendar much sooner! We understand how frustrating it is to still be waiting after two weeks. Our team will be following up with you directly via email to look into your order and help with next steps.

We’re sorry for the frustration these messages have caused, especially when they’ve interrupted the photos you enjoy displaying on your Calendar. We completely understand wanting your photos to remain unobstructed.  The messages you’re seeing are our “What’s New” notifications, which are used to share feature updates and new functionality available on the Calendar rather than third party advertisements. We appreciate you sharing how disruptive they’ve felt in your experience, and we’re sorry for the inconvenience they’ve caused. Your feedback is valuable to us and we’ll be sure it’s shared with our team! If you have any additional questions please email us at [email protected], and we'll be happy to assist!

We’re very sorry for the frustration and inconvenience you’ve experienced with your delivery. We understand how disappointing this has been, especially when you were looking forward to using your Calendar! Our team is currently looking into this for you and will follow up with you directly via email with further updates. We appreciate your patience while we work to get this resolved.

Hello Vicky, Thank you for reaching out to us and providing that feedback. We truly appreciate the kind words you provided and glad that you had a great experience overall!

Hello Wayne, Thank you for reaching out to us and providing that feedback. We are thrilled to hear how happy you are with your device and that you would recommend it to anyone else. That truly means a lot to us!

Hello Cyrus, Thank you for reaching out to us and providing that feedback. I'm sorry to hear your experience wasn't great, as that's not what we like to hear. We'd love to get more information from you if you'd be willing to provide it to us via email at [email protected] as well as help you with any questions or issues you might have.

Thank you so much for your kind review! We're delighted to hear you had a great experience with our team and that your issue was resolved quickly. We truly appreciate you taking the time to share your experience, and we hope you continue enjoying your Skylight!

Thank you for your kind review! We’re so glad to hear your Skylight is working well and doing exactly what you expected. It’s also great to know our team was able to respond quickly and help with your questions. We truly appreciate you taking the time to share your experience!