It’s good and makes my life easier and…
It’s good and makes my life easier and more sorted with 4 kids. But it’s slow and a bit glitchy. I am surprised given the price!
About Skylight Frame
Data updated- Website
- skylightframe.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 91% (21/23)
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About this business
Skylight is a touch-screen digital photo frame you can email photos to and they appear in seconds. Available in the US, UK, Canada, and Australia.
Written by the business, not verified by us.Is Skylight Frame legit?
Skylight Frame (skylightframe.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the product for its incredible ease of use, intuitive design, and its remarkable ability to keep busy households completely organized. People also deeply appreciate the exceptionally helpful customer support team alongside brilliant features like seamless photo displays and chore tracking for kids. Families love how simple it is to upload schedules and coordinate daily routines together. However, some customers also noted frustrating issues with unexpected shipping delays, missing packages, and prolonged delivery times. A few other people additionally felt that setting up the calendar was quite tricky, messy, and required a lot of manual effort.
Auto-generated from all reviews of this business. For reference only.What people say
Excellent customer service
Excellent customer service Any query was quickly responded to A real pleasure these days to see this
We placed an order for the skylight…
We placed an order for the skylight calendar more than two weeks ago. We were informed that delivery would take four business days, as we opted for expedited shipping. However, two weeks have passed, and the calendar has not yet arrived.
Reply from Skylight Frame2026-08-09
Hi there, we’re very sorry for the delay, especially after you selected expedited shipping with the expectation of receiving your Calendar much sooner! We understand how frustrating it is to still be waiting after two weeks. Our team will be following up with you directly via email to look into your order and help with next steps.
The calendar is an aggressive salesman
I purchased the largest calendar because I’m older and needed something I could see well. I also purchased the subscription so I could add pictures. I never look at the calendar but I loved having the pictures and I do use the grocery list. However, with the subscription, I assumed I wouldn’t be constantly bombarded with sales pop ups but that isn’t the case. Every time I look at it there is this huge whit box with a blue button in the middle of my pictures and you have to physically press the button to get it to go away. I hate ads which is why I do not have cable. I do not like aggressive sales forced upon me in my own home. I am smart enough to decide on my own whether I am interested in spending more money with them and I definitely will not. There should be a way to toggle off those pop ups that are blocking my photos. I spent a lot of money with them and do not want them aggressively push products or upgrades in my home. I do not ever open the door to sales people for that very reason.
Reply from Skylight Frame2026-08-09
We’re sorry for the frustration these messages have caused, especially when they’ve interrupted the photos you enjoy displaying on your Calendar. We completely understand wanting your photos to remain unobstructed. The messages you’re seeing are our “What’s New” notifications, which are used to share feature updates and new functionality available on the Calendar rather than third party advertisements. We appreciate you sharing how disruptive they’ve felt in your experience, and we’re sorry for the inconvenience they’ve caused. Your feedback is valuable to us and we’ll be sure it’s shared with our team! If you have any additional questions please email us at [email protected], and we'll be happy to assist!
A week of cancelled deliveries
Regrettably, after a week of failed deliveries from DHL I have requested a full refund from Skylight. While it’s appreciated that Skylight are not responsible for the actions of their carrier they appear loathe to provide an alternative solution and although sympathetic, suggest I resolve it with DHL directly. As I purchased the calendar from Skylight and not DHL this is unhelpful and incredibly frustrating. I had hoped the calendar would help to make life easier, not harder.
Reply from Skylight Frame2026-08-09
We’re very sorry for the frustration and inconvenience you’ve experienced with your delivery. We understand how disappointing this has been, especially when you were looking forward to using your Calendar! Our team is currently looking into this for you and will follow up with you directly via email with further updates. We appreciate your patience while we work to get this resolved.
Excellent product
Excellent product. Having 2 children with multiple school activities that seem to constantly change, Skylight is a game changer for keeping track and avoiding those days where dress down / PE kit days that we inevitably overlook. Ability to email school newsletters, appointments, photos of party invites takes so much pressure off. Arrived quickly and easy to set up. Customer service was amazing when we had a query
This product has changed my life!!
Love these frames and the ease of…
Love these frames and the ease of sending photos. We purchased 3 more for our parents after setting our up. Only issue is ours now goes to a black screen for periods of time (3 years old)
Easy to install
Easy to install. Easy to load photos
All good
All good. Delivered on time. Lovely item.
Great customer service
Great customer service. Product was delivered promptly. Highly recommend
Reply from Skylight Frame2026-07-31
Hello Vicky, Thank you for reaching out to us and providing that feedback. We truly appreciate the kind words you provided and glad that you had a great experience overall!
Absolutely fantastic calendar once I…
Absolutely fantastic calendar once I got the rhythm how to use it would recommend to anybody cause I love mine thank you guys. Whoever invented Skylight well done fantastic work.
Reply from Skylight Frame2026-07-31
Hello Wayne, Thank you for reaching out to us and providing that feedback. We are thrilled to hear how happy you are with your device and that you would recommend it to anyone else. That truly means a lot to us!
The Skylight digital calendar does everything and more than I expected
The Skylight digital calendar does everything and more that I expected of it. The frame is solidly constructed and easy to put together. It allows me to put everything that I need in a calendar into the display. Connectivity between the App and the frame is easy and the display easy to see and manipulate
Really really good
Really really good, our household has no children, 3 adults use the calender and it works great. So easy to share the calender and to update from the app. Would be great if the app updated if weve entered something on the skylight device itself. It's been over a month in use and yeah really happy with it. Oh and their customer service is top notch, they respond pretty quick!!
What a great addition to the household…
What a great addition to the household (5 of us), all not better in sync with very busy lives. Tasks, meals, shopping and calendars all working together! thanks
Very prompt and helpful service.
Very clunky to set up
Very clunky to set up. No templates, highly manual. Very inflexible to change particularly when you have multiple children. Tried to contact helpdesk and was met with AI bot style responses. Avoid
Reply from Skylight Frame2026-07-24
Hello Cyrus, Thank you for reaching out to us and providing that feedback. I'm sorry to hear your experience wasn't great, as that's not what we like to hear. We'd love to get more information from you if you'd be willing to provide it to us via email at [email protected] as well as help you with any questions or issues you might have.
Excellent customer service
Excellent customer service and issue experienced was resolved in a very quick time.
Reply from Skylight Frame2026-07-22
Thank you so much for your kind review! We're delighted to hear you had a great experience with our team and that your issue was resolved quickly. We truly appreciate you taking the time to share your experience, and we hope you continue enjoying your Skylight!
The device works well and does the job…
The device works well and does the job I expected. When I emailed my questions they replied quickly.
Reply from Skylight Frame2026-07-22
Thank you for your kind review! We’re so glad to hear your Skylight is working well and doing exactly what you expected. It’s also great to know our team was able to respond quickly and help with your questions. We truly appreciate you taking the time to share your experience!
It just a long time to get my frame
It just a long time to get my frame, other than that I love it
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