Skylight is a touch-screen digital photo frame you can email photos to and they appear in seconds. Available in the US, UK, Canada, and Australia.
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Is Skylight Frame legit?
Skylight Frame (skylightframe.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the product for its incredible ease of use, intuitive design, and its remarkable ability to keep busy households completely organized. People also deeply appreciate the exceptionally helpful customer support team alongside brilliant features like seamless photo displays and chore tracking for kids. Families love how simple it is to upload schedules and coordinate daily routines together.
However, some customers also noted frustrating issues with unexpected shipping delays, missing packages, and prolonged delivery times. A few other people additionally felt that setting up the calendar was quite tricky, messy, and required a lot of manual effort.
Auto-generated from all reviews of this business. For reference only.
Hello Rick!
Thank you so much for your wonderful 5-star review! We're thrilled to hear that ordering and setting up your Skylight was easy. That's exactly the experience we strive to provide for every customer.
We truly appreciate you taking the time to share your experience. Thank you for being a part of the Skylight Family, and please remember that we're always here to help if you ever need anything.
Warm Regards,
Bob
Skylight Calendar Concierge Team
Fantastic product and brilliant customer service. We bought our Calendar Max at full price only to find it was in the Prime Day sales the next day with £70 off and I contacted the team to see if they would price match. Without any fuss they did exactly that and gave us a £70 refund. The type of action that really shows what a brand is about. The calendar has really transformed our day to day organisation. Highly recommend.
Reply from Skylight Frame2026-06-29
Chris,
Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience. Hearing that you found our customer service "brilliant" and "how it should be" means a great deal to our team.
We strive to provide every member of the Skylight Family with the best support possible, and your kind words are incredibly encouraging. Thank you for being a part of the Skylight Family, and please remember that we are always here to help whenever you need us.
Warm Regards,
Bob
Skylight Calendar Concierge Team
Hello Helen, this is Lydia with the Skylight Concierge team. I'm very sorry to see that you had a disappointing experience with our customer service. I have reviewed your previous messages with us and will be reaching out to you from [email protected] to follow up.
Finally I don’t have to repeat myself all day with what the kids need to do to get ready. Not only and they getting organised but they are racing to do chores.
Great customer service, timely response to issue and replacement of faulty Skylight Calendar. New calendar has been received and working well. Thank you team, I really appreciate it.
Replaced the unit as it was faulty. Only problem was that it took at least an hour to go through the formalities. This could have been sorted out in five minutes in a person to person call.
I bought this as a visual after my husband had sepsis, it is such an amazing one port of call for him to know what’s happening on a daily basis. The team are absolutely amazing, I did have some login detail which they navigated me through. I would 100% recommend this to anyone
Reply from Skylight Frame2026-06-17
Hello,
My name is Damon, and I am reaching out from the Skylight Concierge Team. I want to thank you so much for your review and the feedback you left. We're always looking to improve, so seeing that you had a good experience lets us know that we're headed in the right direction. We're so glad that we were able to help you and your family make life a bit easier in this rough time. Please feel free to reach out to us if you have any questions or comments in the future. We're always happy to help.
Skylight is a device, app and concept that has literally changed my life. I have ADHD - diagnosed late after having my second child. Upon returning to full time work, taking on a leadership role and my eldest daughter starting school, the cognitive load was too heavy for me to remember dates and events and to be able to communicate these with my husband and my mum and things were falling off the wagon left, right and centre.
I received a 15” Skylight Calendar as my Christmas gift from my family. I was able to use my skylight to start to really map out our busy lives, keep our favourite recipes, create shopping lists and even create schedules and rewards for my kids. The App and Sidekick function also meant that when receiving a bday invite or seeing a poster for an event at my youngest daughters child care centre I was able to simply snap a photo and send it straight to our calendar and it added the event for me!
Skylight customer service is also exceptional and supported me promptly with all questions and needs.
Only used calendar for 2 wks but so far very impressed and customer service gets 5* too.
A must if you want help keeping your life in order! Everything in one place - calendar, tasks, lists, menu planning etc.
Helps give kids some responsibility too with the added bonus of being able to reward stars for chores or habits.
Life is better! My calendar is there and updating it from my phone everytime a new appointment pops up that I add really makes me organised! And great the kids actually do their chores now that they can tick them off and earn rewards! Highly recommended
Shipping is poor, said its delivered to my house, but after calling them it had not even been dispatched, they said its normal for their courier to say its been delivered when it has not, and they are happy with this
Reply from Skylight Frame2026-06-07
Thank you for sharing this feedback. We’re sorry for the confusion and frustration around the delivery status of your order. That is not the experience we want you to have, and we understand how concerning it is to see a package marked as delivered when it has not arrived. We’re going to look into this on our end and follow up with you directly with more information.
Loving it so far & have only just scratched the surface
Our Skylight make is so easy to keep track of our family’s happenings. As a “list person” I’ve thoroughly enjoyed the ease of having everything to-do at the click of a button & the kids have also loved getting involved. It’s very easy to upload & update, the rotating photo display is so nice & I'm looking forward to using even more of its features as we continue to get to know it.
Paid for expedited shipping and the calendar did not arrive in time.
Reply from Skylight Frame2026-06-07
Thank you for sharing this feedback. We’re sorry your Calendar did not arrive in time, especially after paying for expedited shipping. We understand how disappointing that is when an order is time sensitive. We’ll be reaching out directly so we can take a closer look at the order and help with next steps.
too expensive and no photo option as a screensaver
Reply from Skylight Frame2026-06-03
Thank you for sharing your feedback! We understand that pricing and photo screensaver access are important parts of the experience. Core Calendar features are available without Calendar Plus, while Calendar Plus unlocks additional features such as Photo Screensaver, Meal Planning, Rewards and Sidekick. We appreciate you taking the time to share this with us!
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