Skylight is a touch-screen digital photo frame you can email photos to and they appear in seconds. Available in the US, UK, Canada, and Australia.
Written by the business, not verified by us.Skylight Frame (skylightframe.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently praise the product for its incredible ease of use, intuitive design, and its remarkable ability to keep busy households completely organized. People also deeply appreciate the exceptionally helpful customer support team alongside brilliant features like seamless photo displays and chore tracking for kids. Families love how simple it is to upload schedules and coordinate daily routines together. However, some customers also noted frustrating issues with unexpected shipping delays, missing packages, and prolonged delivery times. A few other people additionally felt that setting up the calendar was quite tricky, messy, and required a lot of manual effort.
Auto-generated from all reviews of this business. For reference only.Truly revolutionary, it has brought us closer as a family.
Hello Sandra, Thank you so much for reaching out to us and providing this feedback. It truly warms our heart to hear these kind words and how the device has helped bring your family closer together!
I paid for priority shipping and still have not received my package.
Thank you for sharing this feedback with us. I’m really sorry your package has not arrived yet, especially after paying for priority shipping. I completely understand how frustrating that is! Our team will be reaching out by email with an update regarding your order so we can look into this directly for you.
Great customer service when I contacted them. The product is fantastic
Love this. Absolute game changer. It imports recipes from any source flawlessly, sidekick works a treat at suggested meal plans for a picky toddler, it takes the mental load off chores, add to and view lists from anywhere, etc etc. We bought the 27" PLUS and its worth every penny.
I LOVE it!! What a great device. Perfect for our family. ❤️
I am very pleased with the prompt response from Skylight. A friendly & efficient response.
Delivery was delayed and I’m not receiving any tracking information or feedback from a human. The link on emails doesn’t go anywhere. I can understand delivery delays but the feedback and lack of information is poor.
Hi there, thank you for sharing this feedback. We understand how frustrating it is to have a delayed delivery without clear tracking updates or a response from a person. We will be reaching out by email with an update regarding your order so we can help get this looked into directly!
I been considering Skylight for over a year .... and decided to buy it for myself for mother's Day late Sat night before Mother's Day Sunday - it arrived on Sunday ! Week 1 and this has already improved family organisation ( we have a very busy schedule ) . It has also improved Teen involvement in chores / routines as they can visually see how chores are split between each family member by how many stars they have . The 'Up for grabs ' chore option is very helpful as giving each person a set chore is hard with a fluctuating daily schedule - letting everyone choose from the daily list of 'must be done daily chores ' helps as it gives all of us flexibility and accountability . I paid for the plus option and the ease of uploading all my favourite recipes by taking a photo was well worth it . Plus uploading from a photo is very useful eg, we could upload a season of sports matches by scanning one photo . I like the 4th trial / return option as I is a large upfront cost ( eps if it doesn't work for you or your family . I'm glad I finally bought it ( but I've 3.5 months left to trial to be sure I like it !
Hey Sarah, Thank you so much for taking the time to write out this thoughtful review, we deeply appreciate it. I'm so happy to hear your family is loving your new Skylight as much as mine does! It really is a game-changer, particularly when it comes to motivating the kids to do their chores. For me, meal planning has been my absolute saving grace, so I'm glad to hear you're using the recipes uploader too! If for whatever reason, it does not end up being the helpful hub, you have those 4 months like you mentioned to test everything out and make a well-informed decision if you'd like to keep it - we certainly hope you do, but returns are entirely guilt-free. In the meanwhile, I hope your Sunday is treating you well! My best, Mikel
Great product. Gift for mum in law and she loves it All the family have the link to upload photos
Hello, Thank you for reaching out to us and providing this feedback. We're beyond excited to hear that both you and your mother-in-law are enjoying the Skylight!
I love my Skylight calendar It helps me organise all the family. I love the fact that you can use it to display your photographs and also you can have recipe ideas.
Hello Susan, Thank you for reaching out to us and providing that feedback. We're beyond thrilled to hear these positive words from you and how the Skylight has helped you organize your family, as well as enjoying the photos and recipe features.
Hello, Thank you for reaching out to us and providing that feedback. We are so excited to hear the kind words and that you are enjoying the product as well as the service!
Delivery was prompt, concept fantastic, and that’s where the good ends. Our calendar stopped syncing all events with ICloud and one of the advertised “up for grabs” chores features was not available so we contacted support via the web chat. The AI agent was useless, it kept pointing us to the same instructions that did not work. When we eventually got to a human it was a case of video what doesn’t work and email it in. Emailed in; - Chores issue was closed immediately without an acknowledgement or response. - The sync has been open for 15 days without a response beyond “it’s been escalated”. Emails for updates have been ignored. I asked to return the calendar because not accurately syncing events is a significant flaw and lack of a reply is concerning. Latest performance is that Skylight have not received the calendar back (via their courier) provided proof of posting and delivery. Therefore it looks like we need to get our money back via the credit card company or court. Don’t fall for the hype, like we did. Our experience is poor both in quality of the product, support and service. Skylight case numbers: #1591791, #1589653, #1589894 and #1589863 UPDATE: I received an update to the sync issue a few days ago saying it was resolved, when checking the app, it had not. The return was received on the 7th May and chasing the support team. Finally resolved on 27th May despite a 5 working day turnaround promised. The support team offered a complimentary product as a way of an apology. In my opinion with continued development it will eventually be a fantastic product but until then, I’ll be using the basic Apple calendar and an alternative, more economical chores tracker.
this is fabulous keeps all the appointments together and me organised
Thank you so much for sharing this! We’re so happy to hear Skylight is helping keep your appointments together and making it easier to stay organized. We really appreciate the kind review!
The customer service is above and beyond! The frame and app are so easy to use! And honestly does exactly what it says! Reduces my stress!
Thank you so much for the kind words! We’re so happy to hear the Frame and app have been easy to use and that Skylight is helping reduce some day to day stress. That’s exactly what we hope for, and we really appreciate you taking the time to share this!
Great customer service. Thank you for helping with a faulty frame.
Hello Kathy, Thank you for reaching out to us and providing that feedback. We're so happy to hear that you had a great experience with our customer support! We hope you are enjoying your Skylight!
The device is great and is a great concept. The level I needed to go to get my calendar connected to my wifi and operational was ridiculous
Thank you for sharing your feedback. We’re glad to hear you’re enjoying the Calendar itself, but we’re sorry the setup and troubleshooting process was more difficult than expected. That’s not the experience we want for families getting started with Skylight! If you’re still running into any issues, please reach out to us via email at [email protected], and we’d be happy to help further!
Great customer service fantastic product 10/10
Thank you so much for the wonderful review! We’re so glad to hear you’ve had a great experience with our team and that you’re enjoying Skylight. We really appreciate the 10 out of 10!
It has not arrived. I was told it would be here for Mother’s Day. Ordered 20th April
Thanks for sharing your feedback. We completely understand how disappointing this is. Our team will be reaching out to you directly by email with an update regarding your order and next steps.
Hello Tynielle, Thank you for reaching out to us and providing that feedback. We're beyond delighted to hear that you're enjoying the Calendar as is the rest of your family!
Marketing targeting Mother’s Day which was a month away, I purchased one of these for that day, website says fast shipping 1-2 days from date of purchase and it nearly took three weeks before they even sent it after I had to follow up with them! Wasn’t here in time for Mother’s Day.
Hello Jason, Thank you for reaching out to us and providing this feedback. I'm so sorry for the disappointment in the order you placed and hoping it would be there in time for Mother's Day. We had an issue on our end that caused this delay to happen and for that we do apologize. To help try and make this right for you, we did go in and refund the shipping charges for that order. Please let us know if you have any further concerns, and again, we do apologize that we missed the mark on this purchase!
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