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爱好与工艺品

Bass Pro Shops

99 条评价

1.899 条评价
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关于 Bass Pro Shops

数据更新
网站
www.basspro.com
分类
爱好与工艺品
所在地
美国
状态
待认证
近 12 个月
60 条评价
差评回复率
0%(0/81 条)
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商家自述

网上最刺激的运动用品。户外运动爱好者能想到的一切应有尽有。全球最大的钓鱼和狩猎部门……从数千种不同的假饵、名牌鱼竿和渔轮以及所有你能想到的钓鱼配件中选择,无论是鲈鱼、鳟鱼、咸水 trophy 还是你的钓鱼冒险需要什么。大型狩猎装备系列包括名牌产品、步枪、手枪、黑火药武器、弓、树架和配件。完整的名牌露营、攀岩和运动装备,以及大量男女户外运动服装。

Bass Pro Shops靠谱吗?

Bass Pro Shops(www.basspro.com)在 OK.one 的综合评分为 1.8 分(满分 5 分),基于本站收录的 99 条用户评价,属于爱好与工艺品分类,口碑较差。75% 的评价为 1 星,差评比例偏高;商家尚未回复差评;评价主要围绕产品、客户服务、质量。数据最后更新于 2026-09-06。

评价综述

AI 生成

评估了62条评论,大多数消费者对整体体验不满意。消费者经常抱怨客服不帮忙,称获得帮助需要太长时间或完全无效。还有人反映在线订单送达时遇到令人沮丧的延迟。此外,许多顾客提到收到损坏的商品,或发现产品与预期不符。 购物者经常对员工缺乏关心或沟通表示极度不满。一些评论者对乐于助人的员工表示满意,他们超出预期解决了特定问题。另外,少数购物者提到在购买可靠的渔具或收到快速补发时有了正面体验。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

我的新凉鞋明显是别人用过的。

My sandles arrived early, but the way that they were poorly packaged and had grass and sand stuck to the bottom of the treads, it was obvious that they had been worn and returned. I am sending them back, but if I want the same sandles I have to pay shipping again! I will look elsewhere, thank you.

实体店很棒,但网上购物体验最差…

Great physical store but worst online purchasing experience ever. It takes them fifteen business days for them to send an item from the warehouse to my local store for pickup. The 800 phone number cannot cancel orders and sends you to the store. The store cannot cancel an order without the item in store. The whole ordeal ended up taking 1.5 months. The worst part is that the item sat in the store for 2 weeks before they called me.

被诱导在未经同意的情况下申请信用卡

I never thought I would walk into Bass Pro and leave feeling deceived, but that’s exactly what happened today. Within five minutes of entering the store, I was approached by an older, bald employee named Jason, who carried a tablet and immediately started pressuring me and my brother to “sign up.” He described it as a Bass Pro membership with rewards and discounts, never once mentioning it was actually a Capital One credit card application. After refusing several times, I finally agreed, thinking it was a simple store membership. Jason took my ID, filled in most of the form himself, and only asked me to enter information in a few spots. I never got the chance to read the fine print or fully understand what I was signing. Only after the application was submitted did Jason casually mention that it was for a Capital One credit card, which triggered a hard credit check on my report. This is not a small issue for me. I am 21 and have been working hard for the past 4 months to build my credit responsibly with a secured card. I have been careful to avoid unnecessary credit lines, and I take my financial health extremely seriously. Being tricked into a credit application under false pretenses is beyond unethical, it feels predatory, especially coming from an older employee who should know better. When I confronted Jason immediately afterward, he became visibly nervous and admitted it was a credit card application but acted unsure about whether it involved a hard inquiry. It did. That lack of honesty and transparency is unacceptable. I spoke with the store manager, who listened respectfully, agreed that what happened was wrong, and promised retraining. I truly appreciate his professionalism. But Jason’s actions cannot be brushed off as a simple mistake. He used misleading tactics that could damage my financial future. To Bass Pro Corporate: Customers should never be misled into applying for a credit card under the guise of a store membership. This needs serious review, accountability, and clear safeguards so no other customer experiences what I went through. I walked into Bass Pro expecting honesty and respect. Instead, I walked out with a hard inquiry on my credit report and a potential credit card I never wanted. That is not the Bass Pro experience anyone deserves.

在不知情的情况下给我们办了信用卡

An outfiter (Jason. K) approached I and my brother asking if we'd like to sign up for something on his tablet, we told him we weren't interested, he followed us and asked "why not? Its not that big adeal) then he told us that it was in store benefits and pointed back at a price tag saying that you could get random discounts on items, he started asking for my brothers informations and asked to see his id, which we both thought was weird but assumed it was for something firearm related because he pointed back in that direction when he told us that we could get random benefits and then asked him to type in how much he makes a year which we also thought was really weird, (when he presented the tablet to my brother he didnt show him any legal information nor did he say that there was any because he was telling us that what we were signing up for was a membership and not a credit card), I asked him what some of the information was needed for and he couldnt give me a straight answer and ignored my questions twice but by then he had already signed in all of the required information and didnt tell us that we werent infact signing up for a capital one credit card which is completely unacceptable

他们的网站无法使用,他们甚至不知道…

想通过他们网站买辆ATV,10,000刀,结果他们网站太烂了,在上面折腾了2小时都没搞定。明天打算去Honda经销商那里。我猜负责这网站的人真蠢,如果这网站坑了我,肯定也坑了不少人。我敢打赌他们肯定损失了几千美元。别在Bass Pro Shop浪费时间了。想买ATV的话去Honda经销商那里吧。

我在网上为公司订了9顶帽子……

我在网上订了9顶帽子用于公司活动,结果订单无缘无故就被取消了!!!!付款明明已经扣成功了,却连封邮件都没收到通知订单被取消!!!!太糟糕的网络购物体验了。我对 Bass Pro Shop 期望很高的!!!!我的在线评分直接给零!!

再也不去Bass Pro shop了

我花300美元买了一把十字弓,是Fiery HD Killer Instinct牌的。这是我扔钱扔得最冤枉的一次,简直是一堆垃圾。我想退货,但他们说一旦发射过就不能退。所以我想写个评价,他们又把我屏蔽了。他们明明知道卖的是垃圾,还在坑人。

如果能给0星的话……

要是能给他们0星,我一定给。打电话到店里问有没有我想要的那种枪,他们说有,让我直接过去。我进店后等了10分钟,没人来搭理我或帮我。我走到收银台问他们有没有签到表,他们说没有,而且因为过了截止时间,他们没法帮我。他们这儿的服务态度差极了,顾客走进去都没人理,还让我第二天再来。他们应该弄个签到表,不然你站在那儿干等,别人却直接插队。买枪的人需要更直接高效的流程。我再也不会去他们那儿买了。他们就这么把一个好顾客给赶跑了!

Bass Pro Shop和Plano 7771钓具盒

首先我是个钓鱼爱好者,Bass Pro Shop是我最喜欢的店之一。所以这篇评价很难写。 我不到一年前买了一个Plano 7771钓具盒。最近我发现顶部(塑料盖)开始变形了。现在完全关不上了,这导致顶层没法用,因为拿下面层的东西时,上面的东西都会掉出来。 我想没问题,我去Bass Pro Shop,他们会为自己的商品负责。结果被告知只有60天退货期(Plano的),Bass Pro Shop既不退货也不换货。钓具盒花了大约100美元。店员说她理解应该有些补偿,但不是从BPS出。有人能解释一下为什么钓具盒在太阳下晒几天就会变形吗? 顺便说一下,我说的是Brandon, FL的店。

Concord Bass Pro叫警察对付顾客

Concord, NC的店把我叫警察了。 在这家店要小心谨慎。他们会直接叫警察,不是商场保安,是Concord市警察。 Hilton Vacation的销售手段已经极端到如果你投诉太多,他们会叫警察。说真的,字面意思。今天的事到现在还难以置信。(这个度假销售以前叫Bluegreen Vacation Resorts,公司改名时总要多留个心眼。上网搜搜看有多少客户被这种骗局骗了,还没能用上那个299美元的'超值'度假套餐就过期了。) 我本来可以忘掉过去7到8年里我去过的每家Bass Pro的糟糕服务,包括Missouri的旗舰店。自从收购Cabelas之后尤其如此。 如果你买船或度假套餐,他们有时间对你微笑。但如果你想找人帮忙找个5美元的假饵,那你只能靠自己了。大声说出来,让他们知道你不接受Hilton那帮人的谎言和手段,他们就会派一个穿制服拿枪的家伙来跟你'谈谈'。他也觉得他们很蠢。

感谢加州Roseville店的Tracker团队。

首先,我们在Roeville店买了一艘pontoon boat,体验很棒。但夏天过后,我们把电池拆下来过冬。重新安装电池时,我们把负极和正极短路了。和Brian Hottell谈过后,他让我去找首席技师Jaerry Tuker。他们有我们需要的零件。开了一百公里回 cabin 后,我们需要找Brian,他一步步指导我。在他们的帮助下,我们又回到了湖上。

真是噩梦,我买了一条bass……

太噩梦了,我在2024年4月2日买了一艘bass tracker classic xl 2024。什么垃圾,我用了14个月,价格16,999美元。我付全款前从没看过这艘船,我只看了展厅的船,不是我买的那艘。3号提车后我开到湖边开了几个小时,回到坡道卸下拖车时,我拔掉船尾塞子,发现里面全是水。4号我联系Bass Pro Gainesville Florida,被告知要把船开过去,我从Georgia开了3个半小时到Gainesville,不得不把船留在那。接到电话说他们把马达放在桶里测试,没发现漏水。什么?把船放在桶里怎么查船体漏水?蠢透了。我去把船开走了。 我和妻子带船去Tallahassee北边的West Georgia放松3天钓鱼。我把船放进湖里吃了午饭,然后上船钓鱼。这湖很大,我横穿到湖东边,在4英尺深的水域钓鱼,没鱼咬钩,所以我又往东开到湖的另一头,一切正常。我看到一堆船在钓鱼,就找了个位置锚定开始钓,3小时后我又累又热,所以我往航道开回营地,大约5分钟后收到警告,我关掉船,调整马达,没发现进水口堵塞,但vessel view显示过热。我打电话给买这堆垃圾的Bass Pro,被告知用trolling motor开5英里,但这是12英尺的船,一小时后电池就没电了。我试着启动但警告一直响。我拦了另一艘船拖我,终于回到营地,两天没用到,又花了冤枉钱。 我打了客服电话,没人愿意处理投诉,只会说'抱歉给您带来麻烦'。 我跟Bass Pro没完,他们拿了钱就把你忘了。 别从Bass Pro买任何东西,他们定价虚高,给你个交货日期然后发Purchase Economy,根本不知道什么时候能收到货。 远离他们,你会被坑。

无论如何都要避开!

如果你看重时间、诚实和 proper service——或者如果你是绿卡持有者——我强烈建议你避开Bass Pro Shop的枪支部门。我最近的经历是培训不足、政策过时、员工不诚实和对顾客完全漠视的典型例子。 首次到店: 我去买枪,带了驾照和隐蔽携带许可证——根据联邦法律,这两样都合法有效。我还用手机存了绿卡的电子版,因为其他所有枪店都接受电子版。但Bass Pro Shop柜台员工坚持要我出示绿卡原件。他连电子版都不看,声称这是"公司政策"。他寸步不让,逼得我开车回家再折返,白白浪费了两个小时。 事后: 店长后来在电话里承认这其实是旧政策。员工错了,我不该被要求出示绿卡原件。他唯一的"补救"是说会在培训中解决这个问题。没有道歉,没有补偿我浪费的时间,也没有任何问责。感觉员工明明知道现行规定,就是不在乎,宁愿制造障碍也不愿帮顾客。说实话,这已经涉嫌违法,因为联邦法律并不要求在有州身份证和隐蔽携带证的情况下出示绿卡原件。 第二次到店: 背景调查通过后,我回店取枪。发现排队买枪办手续的人很多。我所有手续都办好了,却被告知至少要等30分钟才能取货。我礼貌地问能不能让经理帮忙加快进度,因为我的交易已经准备好了。等了一会儿,经理终于出来了,扫了一眼队伍,告诉我得像其他人一样等着——尽管他们并不忙。后来我才知道,他们本应提供预约取货的选项,但没人提过。 当我表达不满要求退款时,枪支柜台员工立刻同意,对解决问题或留住我的生意毫无兴趣。他们处理退款花的时间比直接交货还长。这种"客户服务"就是僵化、官僚和冷漠的代名词。 后续: 更让我震惊的是,在店长回访电话中,员工还对他撒谎。他说开退款的员工当时"在帮顾客",这根本不是事实。店长甚至怀疑我的话,却连监控录像都没查——对查明真相毫无兴趣。没有真诚道歉,没有补偿,只是反复说"我们会用于培训"。这简直是笑话。 结论: Bass Pro Shop的枪支柜台执行过时甚至违法的政策,浪费你的时间,然后让你和他们的管理层都感到被愚弄。如果你不是美国公民,准备好额外障碍吧。如果你是,祝你好运,因为这些员工会发明规则,然后撒谎,把顾客当麻烦。有更好的FFL,选择更多,员工更诚实。省点时间、精力和失望——千万别去这家店。

我和未婚妻去了Bass Pro……

我和未婚妻去Manteca的Bass Pro Shop想买一艘bass boat。我问一位店员怎么申请贷款,他说可以帮我把名字过几家贷款公司,我说试一家看看结果就行,结果他们把我的名字查了13次。现在我的信用分一塌糊涂。他们没退我500美元定金,说14天退,但我一直没收到。所以提醒大家,去Bass Pro Shop别信任何话。他们说会帮你查,结果查了不止一次。

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