My sandles arrived early, but the way that they were poorly packaged and had grass and sand stuck to the bottom of the treads, it was obvious that they had been worn and returned. I am sending them back, but if I want the same sandles I have to pay shipping again! I will look elsewhere, thank you.
Great physical store but worst online purchasing experience ever.
It takes them fifteen business days for them to send an item from the warehouse to my local store for pickup. The 800 phone number cannot cancel orders and sends you to the store. The store cannot cancel an order without the item in store. The whole ordeal ended up taking 1.5 months. The worst part is that the item sat in the store for 2 weeks before they called me.
I never thought I would walk into Bass Pro and leave feeling deceived, but that’s exactly what happened today. Within five minutes of entering the store, I was approached by an older, bald employee named Jason, who carried a tablet and immediately started pressuring me and my brother to “sign up.” He described it as a Bass Pro membership with rewards and discounts, never once mentioning it was actually a Capital One credit card application.
After refusing several times, I finally agreed, thinking it was a simple store membership. Jason took my ID, filled in most of the form himself, and only asked me to enter information in a few spots. I never got the chance to read the fine print or fully understand what I was signing. Only after the application was submitted did Jason casually mention that it was for a Capital One credit card, which triggered a hard credit check on my report.
This is not a small issue for me. I am 21 and have been working hard for the past 4 months to build my credit responsibly with a secured card. I have been careful to avoid unnecessary credit lines, and I take my financial health extremely seriously. Being tricked into a credit application under false pretenses is beyond unethical, it feels predatory, especially coming from an older employee who should know better.
When I confronted Jason immediately afterward, he became visibly nervous and admitted it was a credit card application but acted unsure about whether it involved a hard inquiry. It did. That lack of honesty and transparency is unacceptable.
I spoke with the store manager, who listened respectfully, agreed that what happened was wrong, and promised retraining. I truly appreciate his professionalism. But Jason’s actions cannot be brushed off as a simple mistake. He used misleading tactics that could damage my financial future.
To Bass Pro Corporate: Customers should never be misled into applying for a credit card under the guise of a store membership. This needs serious review, accountability, and clear safeguards so no other customer experiences what I went through.
I walked into Bass Pro expecting honesty and respect. Instead, I walked out with a hard inquiry on my credit report and a potential credit card I never wanted. That is not the Bass Pro experience anyone deserves.
An outfiter (Jason. K) approached I and my brother asking if we'd like to sign up for something on his tablet, we told him we weren't interested, he followed us and asked "why not? Its not that big adeal) then he told us that it was in store benefits and pointed back at a price tag saying that you could get random discounts on items, he started asking for my brothers informations and asked to see his id, which we both thought was weird but assumed it was for something firearm related because he pointed back in that direction when he told us that we could get random benefits and then asked him to type in how much he makes a year which we also thought was really weird, (when he presented the tablet to my brother he didnt show him any legal information nor did he say that there was any because he was telling us that what we were signing up for was a membership and not a credit card), I asked him what some of the information was needed for and he couldnt give me a straight answer and ignored my questions twice but by then he had already signed in all of the required information and didnt tell us that we werent infact signing up for a capital one credit card which is completely unacceptable
首先我是个钓鱼爱好者,Bass Pro Shop是我最喜欢的店之一。所以这篇评价很难写。
我不到一年前买了一个Plano 7771钓具盒。最近我发现顶部(塑料盖)开始变形了。现在完全关不上了,这导致顶层没法用,因为拿下面层的东西时,上面的东西都会掉出来。
我想没问题,我去Bass Pro Shop,他们会为自己的商品负责。结果被告知只有60天退货期(Plano的),Bass Pro Shop既不退货也不换货。钓具盒花了大约100美元。店员说她理解应该有些补偿,但不是从BPS出。有人能解释一下为什么钓具盒在太阳下晒几天就会变形吗?
顺便说一下,我说的是Brandon, FL的店。
我和未婚妻去Manteca的Bass Pro Shop想买一艘bass boat。我问一位店员怎么申请贷款,他说可以帮我把名字过几家贷款公司,我说试一家看看结果就行,结果他们把我的名字查了13次。现在我的信用分一塌糊涂。他们没退我500美元定金,说14天退,但我一直没收到。所以提醒大家,去Bass Pro Shop别信任何话。他们说会帮你查,结果查了不止一次。