Thank you for contacting Mint Mobile. We sincerely apologize for any inconvenience you may have experienced with our service. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to support you through those options better and look forward to resolving your concerns.
Thank you for contacting Mint Mobile. We’re sorry to hear you have concerns with our service and know how frustrating that can be. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are
available 7 days a week from 5 am to 7 pm PST. We’ll be able to support you through those options better and look forward to resolving your concerns.
Thank you for contacting Mint Mobile. We’re sorry to hear you have concerns with our service and know how frustrating that can be. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to support you through those options better and look forward to resolving your concerns.
我是 Mint Mobile 的现有客户，我非常失望。我的服务突然停止工作，显示“仅限紧急呼叫”。当我尝试联系客户支持时，我陷入了自动循环。当我最终通过销售热线联系到人工时，他们拒绝提供帮助，告诉我这是一个“网络问题”（尽管同一网络上的其他线路工作正常），并拒绝了我为我付费但无法使用的服务提出的退款请求。如果您重视服务可靠性并希望避免因拒绝提供支持的公司而损失金钱，我强烈建议不要使用 Mint Mobile。
Mint Mobile 回复2026-07-28
Thank you for contacting Mint Mobile. We sincerely apologize for any inconvenience you may have experienced with our service and know how frustrating that can be. Regarding our customer service, we always try to give the best of ourselves to our beloved customers so they can be happy with us.
Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to support you through those options better and look forward to resolving your concerns.
Thank you for contacting Mint Mobile. We apologize for any inconvenience you may have experienced with the service and wish to offer you assistance. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options.
Thank you for contacting Mint Mobile. We apologize for any inconvenience you may have experienced with the service and wish to offer you assistance. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options.
Thank you for contacting Mint Mobile. We sincerely apologize for any inconvenience you may have experienced with your order. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to support you through those options better and look forward to resolving your concerns.
Thank you for contacting Mint Mobile. We’re sorry to hear you have concerns with our service and know how frustrating that can be. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to support you through those options better and look forward to resolving your concerns.
Thank you for contacting Mint Mobile. We sincerely apologize for any inconvenience you may have experienced with your order and know how frustrating that can be. We always try to give the best of ourselves to our beloved customers so they can be happy with us. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to support you through those options better and look forward to resolving your concerns.
Thank you for contacting Mint Mobile. We’re sorry to hear you have concerns with our service and know how frustrating that can be. We admit our network is not perfect; however, we can tell you our network is solid, and regarding our customer service, we always try to give the best of ourselves to our beloved customers so they can be happy with us. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to support you through those options better and look forward to resolving your concerns.
J
Johnny Anderson · 写过 42 条评价 · 体验于 2026-07-21 ·
★★★★★
这是零星评论
该投诉刚刚向商业改善局提交：
当你不得不浪费半个小时的生命却一事无成时，真是太可悲了。我于 26 年 7 月 23 日星期四晚上致电 Mint 移动电话，等待大约 15 分钟后，我找到了一位名叫 Set 的在线客服。我对塞特说：“当我结束这次谈话时，你很可能需要一位主管，因为你可能无法帮助我。”
我解释说，我从 2014 年开始在 T-Mobile 工作了大约 6 到 7 年。在我的计划实施大约 3 年后，T-Mobile 开始以每月比现有客户更好的优惠来奖励新客户。我向商业改善局提出了投诉，因为他们糟糕的客户服务毫无进展。
在我提出投诉几天后，首席执行官办公室的托马斯给我回了电话。他同意我的观点，并给了我与新客户相同的优惠，这是理所当然的。
这正是 Mint 目前正在做的事情。他们抛弃了所有忠于他们公司的人，并为全新客户提供了更好的优惠。这其中的忠诚度在哪里？
我问 Set Mint 能为我做什么，但他什么也没有！然后我就被搁置了，因为我要求见主管。大约五分钟后，敏打来电话。再次在这个人身上浪费我的时间，她无法做任何事情来帮助我作为现有客户。
我耐心地等待两位女士给我相同的答案，此时我告诉敏一我将向商业改善局投诉。她也没有给我 Mint Mobiles 总部地址。这对现有客户来说非常不公平，他们没有得到任何促销，但新客户却得到了更好的优惠。这其中的忠诚度在哪里？
然后 Mint mobile 在下面回复，拨打免费电话给他们。就在昨天，我刚刚浪费时间与代表和主管讨论此事，那么我到底为什么要回电并浪费更多时间呢？
商业改善局于 26 年 7 月 31 日星期五将投诉发送至 Mint mobile。一星期过去了，Mint仍然没有回复！
Mint Mobile 回复2026-07-24
Thank you for contacting Mint Mobile. We’re sorry to hear you have concerns with our Offer eligibility and know how frustrating that can be. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options and look forward to resolving your concerns.
我刚刚发现我租的房子没有Wi-Fi，我就赶紧联系Mint。我等了 30 多分钟，才被告知我要做的就是在线订购，但当我去订购时，我没有看到与我的 Mint Mobile 捆绑的选项，所以我尝试登录我的帐户，但被锁定了。密码重置不起作用，所以我又等待了 45 分钟，他们告诉我，没问题，他们可以以捆绑价格将我转至销售处，所以我又等待了 30 分钟。终于订购了我的 Wi-Fi，然后意识到第一位客户服务代表从未重置过我的密码，所以我再次等待，最后找到了一个无法解锁我的帐户的人，她将我转移到另一个可以为我解锁的部门，结果却被告知该部门今晚关闭。难以置信，我不得不挂断电话。我想你会得到你付出的代价。
Mint Mobile 回复2026-07-24
Thank you for contacting Mint Mobile. We sincerely apologize for any inconvenience you may have experienced with resetting your password. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options and look forward to resolving your concerns.
Mint Mobile 基本上偷了我 1000 美元。 他们无法连接电话并提出退货。 他们寄来了一张退货标签，我解释说我无法复印，因为我没有打印机。 我要求他们给我寄一张退货标签，当然他们忽略了。 他们推迟了我写的所有内容，并确保当我归还手机时，已经超过了他们规定的日期。 我已经 80 岁了，我觉得他们利用了这一事实。 我想知道如果瑞安·雷诺兹的母亲受到这样的对待，他会作何感想。
Mint Mobile 回复2026-07-24
Thank you for contacting Mint Mobile. We sincerely apologize for any inconvenience you may have experienced with our service. We know how frustrating that can be. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to support you through those options better and look forward to resolving your concerns.
我 5 个月前转投 Mint。一切都很好，直到我的手机损坏并且无法使用。因为，我的电子邮件使用了两因素身份验证，我无法获得激活我从他们那里购买的新 iPhone 的代码。我打电话询问，他们有一些验证团队稍后会给您打电话。所以我给了他们我的工作电话，因为我是唯一使用它的人。这就是狗屎秀的开始。号码错误，没有电话，即使他们验证了我的号码正确，妻子的号码......也没有任何作用。我把我的新付费全功能手机带到了 Verizon，他们告诉我它被 Mint 锁定了。如果你遇到问题，他们是最糟糕的。如果您有问题，没有商店可以去。只是糟糕的客户服务。我知道他们有验证政策，但我全额支付了手机费用，所以他们没有出任何东西。难以置信。
Mint Mobile 回复2026-07-24
Thank you for contacting Mint Mobile. We’re sorry to hear you have concerns with our two-factor authentication and know how frustrating that can be. We admit our network is not perfect, so malfunctions can happen; however, we can tell you our network is solid, and regarding our customer service, we always try to give the best of ourselves to our beloved customers so they can be happy with us.
Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to support you through those options better and look forward to resolving your concerns.
使用 Mint Mobile 已经大约 8 个月了，说实话，它已经成为我日常生活的一部分。界面很干净，${pick(['一切加载速度都很快', '功能工作顺利', '真的没有抱怨'])}。会推荐给任何正在寻找可靠的东西的人。
Mint Mobile 回复2026-07-30
Thank you for contacting Mint Mobile. We apologize for any inconvenience you may have experienced with the service and wish to offer you assistance. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options.
Thank you for contacting Mint Mobile. We apologize for any inconvenience you may have experienced with the Order delay and wish to offer you assistance. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options.
K
Kirti · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·
★★★★★
网速慢@La porte
薄荷手机总是好的。
Mint Mobile 回复2026-07-27
Thank you for contacting Mint Mobile. We apologize for any inconvenience you may have experienced with the service and wish to offer you assistance. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options.
Thank you for contacting Mint Mobile. We apologize for any inconvenience you may
have experienced with your renewal payment and wish to offer you assistance. Please contact us through live chat at mintmobile.com or by calling our customer support number
800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to
better support you through those options.
