Sinnamon
Sinnamon, made my experience with Ace Cash Express very delightful and pleasant. She has a charming and beautiful smile that gives you the joy of doing business with your business.
ACE Cash Express, Inc. is a leading financial services provider, specializing in short-term consumer loans, bill pay, and prepaid debit card services, as well as one of the largest owner operator of check cashing stores in the United States. In business since 1968, ACE Cash Express focuses on serving consumers seeking alternatives to traditional banking relationships by gaining convenient, immediate access to financial services.COVID-19 Update:To our customers,Thank you for your continued patience as we navigate this unique situation together. We'd like to update you on the status of store operations. In many areas of the country, shelter-in-place orders have been issued. Financial services providers, like ACE Cash Express, have been deemed essential public services and will remain open so long as we are safely able to do so.Our stores have been able to stay open primarily because our front-line associates understand the importance of serving you and choose to do so. We want to assure you we have taken precautions to keep our store employees safe and healthy. If you are feeling sick, please stay home. If you are feeling well and do visit our stores, we appreciate you standing at least 6 feet away from other customers for everyone’s safety.Additional details about ACE Cash Express store locations and updates can be found on our website. For the latest information about COVID-19, visit the CDC’s resource center.Our number one priority is protecting you, our employees, and the communities we serve. Should you prefer or need to stay home, support is also available at 1-877-ACECASH or [email protected]. We're working hard to be here for you if you need us.
ACE Cash Express (acecashexpress.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-11.
Sinnamon, made my experience with Ace Cash Express very delightful and pleasant. She has a charming and beautiful smile that gives you the joy of doing business with your business.
Soooo, I pulled up. Been coming to ace for a while more times that I could remember them at the place out in San Bernardino employee named Cici, terrible,customer service, bad attitude. Checked all my information with an attitude all at the same time I asked for her name she asked me why, I was asking. the review would have been ok and would have gave more pero the attitude and over all she made it seem that I was like cashing a fake check. Won't be coming to this place again. I would appreciate if a supervisor or manager would have a talk with her. Been waiting 20 minutes and still waiting 4.:23 4:44 4:45 pm 3/22/24 . Good job to the other girls. The seemed ok. Finally out 4:30 took half an hour to verify!!!
KYRAH was so great! I do all my banking with ACE/ PATHWARD highly recommended! They have been my banking institution for almost 20 years now. The Eugene Oregon store. Great job!
I had a very fabulous experience because Terra was friendly, fast, and eager to help. I will be sure to recommend this establishment to family and friends. The Ace Cash Express I'm referring to is located at 6510 florin road in Sacramento California 95828.
My experience was overall excellent this wonderful worker known as Shay go above and beyond to make sure the customers are helped in the best way possible and she does a damn good job at it‼️‼️💯
Dorothy Soler is such an amazing customer services representative she's very knowledgeable on the company policies and rules. the store location I went to is 1569 14th street Brandon FL, 33511 Love her and will definitely come there when I need a loan.
The employee (i believe her name was Charlene) was very friendly and helpful
This company in unethical how they do their business. I would stay away from this company. I actually give it a 0 stars .
Ms. Freddy is a ray of Sunshine in a cruel dismal world. Superb customer service, location is always clean.
Tantinaia is a good representative I just hope to have awesome people like her… keep up the good work and stay kind
Crystalee was very knowgable about her job and being more kind and patient and deserves to be recognized. She helped me at the tampa location on 56st in temple terrace. Thank you to crytalee and her personality
Great customer service and kudos to MOLLIE!!!
I visited your Pendleton Pike (Indianapolis, Indiana) location, and my experience was excellent, especially the expertise of Ms. Monica. She was very professional, experienced and expedient, without error in processing my transaction. KUDOS TO YOU MONICA. You are a great asset to Ace Cash Express.
My AceFlare acct.(NetSpend) was frozen due to suspicious activity...I attempted to access my mobile app and could not answer a security question to the satisfaction of the Artificial Intelligence which I assume posed the question as such information was at no time offered by me nor agreed upon with representation of protocol for security purposes regarding access and my identity. Mandy at the Eugene store has been most helpful in efforts to resolve the issue with stout insistence of my identity and rightful owner of the account. Her genuine desire to help me has kept me onboard. It is complicated and she could have let it go, because of technicalities, but chose to side with me, clearly demonstrating her willingness to grasp with exactness, the mitigating circumstances of my situation. Thank you Mandy. You've always stayed true to yourself. Excellent customer service! Bravo... William S
The staff of course is the best they are always present an helpful. I just wish you were open on Sat
Kudos to Ms. Sylvia from the Ace Express in Suffolk, Va. who never wavered with her demeanor even when I had to come back in the same day to reapply. She was very thorough so there wouldn’t be any surprises. Thank you Ms. Sylvia for your patience. Definitely recommend this place.
The lady helping me today was very polite and helped me when king Soopers couldn’t i appreciate great customer service
Maria is very helpful and always friendly. She lets me know of services available. I always feel like an important and welcomed guest when I do stop by.
I visited store 458 again and I was very pleased with their customer service. They are very knowledgeable about the products they offer. Keep up the great work.
Marissa totally ignored customer convenience.needs to be more professional.
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