Adam Vacations is an Online Travel Agency & Airline Consolidator. Positioned itself as one of the leading companies, providing great offers, competitive airfares, exclusive discounts, and a seamless online booking experience to many of its customers.
Written by the business, not verified by us.Adam Vacations (adamvacations.com) has a 4.2 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 79% of reviews are 4 stars or higher and 18% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the helpful and professional staff who provide clear guidance, friendly communication, and reliable support during travel arrangements. Many people appreciate the smooth booking process, fast service, and very efficient follow-up when securing their tickets at competitive rates. Some reviewers were not happy with unexpected extra charges requested after completing their initial reservation. Several customers also mentioned concerns about pricing practices, perceived high-pressure approaches, and severe difficulties when trying to resolve travel issues. Travelers noted that communication can become frustrating when trying to get straightforward answers regarding ticket costs and seat upgrades.
Auto-generated from all reviews of this business. For reference only.I attempted to purchase round-trip tickets for 4 adults from SeaTac to London Heathrow. They were unable to actually procure the tickets at this price asking for another $600. I refused and asked for my money back. They have been promising to return my money ever since but never have.
I truly appreciate the excellent communication and service provided by Rose
The experience was amazing. Vaibhav made sure to get the flight confirmed even though there was a price increase so really appreciate it
Vaibhab helped me with my ticket, excellent customer service
A five-star service for a reason! I lost my baggage at the airport and reached out to their team for assistance. They immediately took ownership of the situation, contacted the airport's Lost & Found department, and stayed connected with me for nearly three hours until my baggage was located. Their dedication, patience, and commitment to helping me during a stressful situation were truly exceptional. This level of customer service is rare, and I couldn't be more grateful. Highly recommended!
Everything went great and it was easy to book a ticket with them
If, I have to be honest I decided to read reviews of Adam Vacations after I placed my order for my tickets and I didn't like them. So, I called to cancel the order for my tickets, but they wanted to hit me with a $200+ cancellation fee. I decided to stick with them and wait for 24hrs. as they requested to get my tickets from the Airline and to my surprise within an hour I had my tickets. My faith was restore and I will deal with them again.
DO NOT do business with this company. My experience was a complete nightmare. I had major issues throughout the process and would not recommend them to other buyers. Make sure you do your research before purchasing from them.
Amazing process and customer service!
Vaibhav provided me a very good assistance on ticket booking and also ensured on giving discounts on future travel tickets. it was a good experience.
Well, I have a cruise with Royal Caribbean. There was a reduction in price for a cabin upgrade and I wanted to see if I could get the cheaper price, I booked it and payed a 500 deposit.. I looked up for a number to contact RC.i saw a number that said RC costumer service.i called it, and got a person that said he could upgrade but my original booking was non refundable. He proposed that he would change my original reservation to a refundable then cancel the booking and I could keep the new booking.All the time during this I was under the impression that he was with RC. This is where it got odd. Read the following his email is regarding Reservation #7442224. During our review, we identified that a duplicate reservation was created. To proceed with the cancellation and refund process, the existing reservation must first be upgraded from a non-refundable fare to a refundable fare. Upgrade Amount Required Amount Due: USD $2,386.59 Upon successful payment of the above amount, Reservation #######will be converted to a refundable fare. Once the fare upgrade is completed, we will immediately initiate the cancellation request and process the refund for the following amounts: Refundable Fare Upgrade Amount: USD $2,386.59 Original Reservation Amount: USD $2,880.61 Total Refund Amount Approved: USD $5,267.20 Refund Processing Timeframe Once processed by Royal Caribbean Cruise Line and the payment processor, the refund is expected to be credited to the original payment method within: 01–02 billing cycles, or Approximately 30–45 business days Actual posting times may vary depending on banking institutions, card issuer policies, weekends, holidays, and statement closing dates.thinking I am with RC I rolled with it.I got wondering when, after it was all done he said it would be charged as Adam’s.well after a few hours , I decided to try RC again. Only this time it was the right number, and they were unaware of any changes or who Adam’s was, so they quickly did a change for me. I then called What then realized was a travel company, and demanded my payment be voided, which is the claim, and received a email and call to confirm. So I am waiting to see if I get it. Mind you I should have been smarter, and they never said they wee RC, but never let on they weren’t.so at two stars now, but could change if I see quick response for refund.
Great lowest fare. Vaibhav booked with proper ticket. Thank you so much
Someone called me at 9:00pm and asked if I received a confirmation email. I said I had, then they sent me this link for a customer service review, then repeatedly pushed me to fill out the form immediately with him on the phone. So here’s the review.
Honestly, their customer service is good, but the same flights you can find on Google that are still available, they will call you and say oh this flight has been canceled. Pay this xyz to get your flight ticket confirmation.
This is my second time traveling abroad other than being in the military Robert was helpful in assisting me with food choices and verified my departure arrangements there's alot of anxiety until your actually on the plane Thanks for your help and patience
This company is known for hidden charges, refusing refunds and generally ripping people off. I have reported them to Trading Standards and so should everyone else who has been treated unfairly by them.
Please don't use this company it is a scam , they are not a genuine company
Alex was extremely helpful and he went extra mile to get my tickets done fast and helped me with connections Awesome job guys
Alex helped correct a mistake with the airlines. And rebooked me at no additional charge.
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