Great follow-up
Great! Alex was very diligent in follow-up on the phone.
About Adam Vacations
Data updated- Website
- adamvacations.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 0% (0/20)
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About this business
Adam Vacations is an Online Travel Agency & Airline Consolidator. Positioned itself as one of the leading companies, providing great offers, competitive airfares, exclusive discounts, and a seamless online booking experience to many of its customers.
Written by the business, not verified by us.Is Adam Vacations legit?
Adam Vacations (adamvacations.com) has a 4.2 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 79% of reviews are 4 stars or higher and 18% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently praise the helpful and professional staff who provide clear guidance, friendly communication, and reliable support during travel arrangements. Many people appreciate the smooth booking process, fast service, and very efficient follow-up when securing their tickets at competitive rates. Some reviewers were not happy with unexpected extra charges requested after completing their initial reservation. Several customers also mentioned concerns about pricing practices, perceived high-pressure approaches, and severe difficulties when trying to resolve travel issues. Travelers noted that communication can become frustrating when trying to get straightforward answers regarding ticket costs and seat upgrades.
Auto-generated from all reviews of this business. For reference only.What people say
The customer service was terrible
The customer service was terrible. They canceled my flight and then wanted me to pay extra to keep the same flight. My customer service agent yelled at me, Alex Smith. Even the supervisor Jewell yelled at me and had an attitude the entire time. Feedback would be don't be a scam company and don't have an attitude with their customers.
The website was easy to use and when I…
The website was easy to use and when I called for any questions I was immediately greeted by a real live person. Very friendly staff and they explained everything to me even when I asked ten times. After booking, they called me to confirm information and then called again when they issued the ticket less than two hours later. And I saved a ton of money. I'd use them again without hesitation.
Customer service
Alex was very kind and detailed when calling me about my reservation. He was very patient and answered all my questions.
Akanksha Yadav made my day
Akanksha Yadav made my day. My mum's plans are all set because of her. There was a fare difference but we were able to find a ground in between and she helped me to get the ticket without any hassle. She stayed till the point i got my etickets and waited for me to get checked in. I appreciate her for prompt support and kindness. Thank you so much : - Rakshit Patel ofc nai bhulenge
Great follow up
Great follow up, very friendly and super helpful. I typically book travel direct with airlines but this was a way better experience and great prices. Thanks Alex Smith for your help.
Smooth transaction.
Smooth transaction. Thank you Alex Smith.
Alex is very helpful
Alex is doing well
Good communication
Good communication Alex smith
Worst to ever book with
Worst to ever book with. They don’t send you a confirmation of your booking after paying. We called to get this fixed… thinking they would send one instead asked for 700 dollars or they can’t provide us with our tickets. What a joke they said the airlines increased the fares. What does that have to do with me i payed for my tickets that i saw for a specific price not my problem. We asked for a cancellation and they said 20 days. AND WE HEARD THEY DONT GIVE US THE MONEY AND KEEP POSTPONING. NEVER BOOK
Great
Great. Alex Smith was very helpful!
Alex was helpful with the ticketing and…
Alex was helpful with the ticketing and I got the eticket in a speedy fashion. He was also professional when answering questions.
Alex made my experience great
Alex made my experience great. Alex is very kind and helpful. I love Alex, he is very professional.
Great help from Robert!
Interactive and easy
The website was interactive and easy to maneuver
I recently booked a trip to BDQ through…
I recently booked a trip to BDQ through Adam Vacations, and the experience was exceptional from start to finish.Every detail was handled perfectly. The flight connections were smooth, hotel accommodations exceeded expectations, and the local drivers were incredibly punctual and professional. What impressed me most was their customer service; when a local excursion time was changed by the operator, the agency notified us instantly and adjusted the scheduling without any hassle.Booking through them took away all the stress of planning. I highly recommend Adam Vacations to anyone looking for a well-organised, memorable holiday. I will definitely use their services again!
Angel is the best travel agent!
Angel is the best travel agent. She was so patient with my specific requests; also with the difficulties with my bank card. Go Adam Vacations!
TERRIBLE PLACE TO BOOK
Similar to other reviews, they confirmed via email after the booking and called us back saying that we MUST upgrade to “basic cabin”. This is an absolute scam and should not be trusted. Their customer service is terrible and their service should be taken down. Untrustworthy and an absolute disgrace. Never making the mistake of ignoring the bad reviews.
The experience was so good no convince…
The experience was so good no convince fee, cheap flight and good communication with Mr. Vaibhav over the call. Overall 5/5 rating.
Jason was great help.
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