user experience
Hi Fernando! Please don’t hesitate to reach out if there’s anything we can assist you with, we’re always happy to help! Akimbo Customer Care
Create one card for each of your budget goals and manage them all with Akimbo’s simple app.
Written by the business, not verified by us.Akimbo Card (akimbocard.com) has a 4.4 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the digital platform is very simple to use, making it easy to check balances and handle transactions. Consumer feedback shows that customer service representatives are extremely helpful, patient, and polite when assisting with account setup and activation questions. Some reviewers were not happy with the financial transfer process, noting that moving funds to a personal bank account or digital wallet can be quite difficult and frustrating. People also stated that using virtual cards can sometimes present limitations when trying to make purchases at various standard retail locations.
Auto-generated from all reviews of this business. For reference only.Hi Fernando! Please don’t hesitate to reach out if there’s anything we can assist you with, we’re always happy to help! Akimbo Customer Care
Hi Emilia, Thank you for taking the time to write a review. We are glad that you were able to use your card, and we appreciate your review. Akimbo Customer Care
It’s fine but I just can’t use my virtual card from my wallet at alot of places
Thank you for your review, Sandra! We apologize for the issues you experienced while using your digital wallet. We'd be happy to help. One of the most common issues can often be resolved by ensuring that the billing address associated with your card matches the billing address entered in your digital wallet. If you need additional assistance with your digital wallet, please give us a call. Our team is available Monday through Friday, from 7:00 a.m. to 7:00 p.m. Central Time, at 855-925-4626. We look forward to assisting you. Akimbo Customer Care
It’s was very hard to add to Wallet
Hello! We apologize for the issues you experienced while trying to add your card to your wallet, but are so glad to see you were able to use your funds. If you have any additional problems please call us. You may reach us at 855-925-4626, Monday to Friday 7am–7pm- Central Time. Akimbo Customer Care
Thank you, Glen! Good to know everything works great! Akimbo Customer Care
It was really easy to use and really helpful.
Thanks, Amy! We truly appreciate you taking the time to leave a review. Your feedback helps us continue improving our service. Please don’t hesitate to reach out if there’s anything we can assist you with, we’re always happy to help! Akimbo Customer Care
Thank you so much it was very helpful I really appreciate what you guys do for us
Thank you, Chantelle! We truly appreciate you taking the time to leave a review. Your feedback means a lot to us and helps us continue improving our service. Please don’t hesitate to reach out if there’s anything we can assist you with, we’re always happy to help! Akimbo Customer Care
Hi Marco! We truly appreciate you taking the time to leave a review. We are glad to know that your were successful in setting up your card! Akimbo Customer Care
its like i needed two hands for the card... call it: Cards Akimbo🤣🤣🤣🤣
Hi Joshua! We're so glad you were able to use your card! We agree, it can definitely feel like you need two hands when accessing virtual cards. We appreciate your "Cards Akimbo" humor. Thanks for taking the time to leave a review and for sharing your experience with us! Akimbo Customer Care
Thank you, Katerina! We appreciate you taking the time to submit your review. Please know that we are ready to help if you ever have any problems! Akimbo Customer Care
I called for assistance on how to get the card number that was saved in my wallet and the man was rude and refused to help me. I ended up using the card another way but you would think activating a gift card wouldn’t be dealt with in such a negative manner.
Hello Tisha, We are sorry to hear that your experience was frustrating. After reviewing the call, we found that our representative was unable to complete the authentication process because the name provided during the call did not match the information that had been supplied to us by your organization. For security and privacy reasons, we can only discuss card details after successfully verifying the caller's identity. We understand this may have been inconvenient, and we appreciate your patience. Our agent attempted to explore available options, including seeking additional approval; however, because the verification requirements could not be met, he was required to refer you back to your organization for assistance. We appreciate your feedback and are glad you were ultimately able to use your card. We continuously review customer interactions to ensure we provide professional and helpful service. Akimbo Customer Care
Hi David! We appreciate you providing feedback on the success of using your card! Akimbo Customer Care
Not sure if it was Akimbo or the company we went thru, but was hard to set the card up for use.
Hi Kevin! We apologize for any difficulties you had with setting up your card. If you need assistance or have any issues with using your card, please call us! You may reach us at 855-925-4626, Monday to Friday 7am–7pm- Central Time. Akimbo Customer Care
No complaints
Thank you, Kayla! We truly appreciate you taking the time to leave a review. Please call us if there’s anything we can assist you with, we’re always happy to help! Akimbo Customer Care
Thank you, Maria! We truly appreciate you taking the time to leave a review. Your feedback means a lot to us. Please don’t hesitate to reach out if there’s anything we can assist you with, we’re always happy to help! Akimbo Customer Care
Hello, Leon! We apologize for any obstacles you have experienced when trying to use you card. Please call us so that we may assist you with accessing your funds. Our team is available Monday through Friday from 7:00 a.m. to 7:00 p.m. Central Time at 855-925-4626. Akimbo Customer Care
I filled out a survey and received this card as a reward. Within days they deducted all the money gifted to me until I had zero. Very misleading!
Hi Meeray, We're sorry for your experience, because the reward was provided through a sponsoring program, we're unable to see why the balance changed. Please contact the organization that issued the reward for additional details. Akimbo Customer Care
It was super easy to use. Ty
Hi Nancy! We truly appreciate you taking the time to leave feedback! It means a lot to us and helps us continue improving our service. Please don’t hesitate to reach out if there’s anything we can assist you with, we’re always happy to help! Akimbo Customer Care
¡Gracias, Francisca! Valoramos mucho que te hayas tomado el tiempo de dejar una reseña. Tu opinión significa mucho para nosotros y nos ayuda a seguir mejorando nuestro servicio. No dudes en contactarnos si hay algo en lo que podamos ayudarte; ¡siempre será un placer atenderte! Akimbo Customer Care
Jay was extremely patient, knowledgeable, determined and helpful. She turned around what was a very difficult situation into a successful solution. Thank you!
Thank you, Joan. We are so glad knowing we were able to assist you with accessing your funds. Please call us if you need additional assistance, we would be happy to help! Akimbo Customer Care
202 reviews matching