Create one card for each of your budget goals and manage them all with Akimbo’s simple app.
Written by the business, not verified by us.Akimbo Card (akimbocard.com) has a 4.4 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the digital platform is very simple to use, making it easy to check balances and handle transactions. Consumer feedback shows that customer service representatives are extremely helpful, patient, and polite when assisting with account setup and activation questions. Some reviewers were not happy with the financial transfer process, noting that moving funds to a personal bank account or digital wallet can be quite difficult and frustrating. People also stated that using virtual cards can sometimes present limitations when trying to make purchases at various standard retail locations.
Auto-generated from all reviews of this business. For reference only.Great. Easy communication. Easy to use. Thank you
Thank you, Miyonnee! We truly appreciate you! Please don’t hesitate to reach out if there’s anything we can assist you with, we’re always happy to help! Akimbo Customer Care
Was very efficient and helped with what I needed it for
Thank you, Sharodralyn! We appreciate you taking the time to leave a review. Your feedback means a lot to us and helps us continue improving our service. Please don’t hesitate to reach out if there’s anything we can assist you with, we’re always happy to help! Akimbo Customer Care
Wish you could get cash back other than that perfect
Thanks, Ari! We appreciate your feedback and apologize for the inconvenience you experienced when attempting to use your card at the ATM. We're glad you were still able to use it successfully for purchases. Akimbo Customer Care
Good card !!
Thanks, Chris! We truly appreciate you taking the time to leave a review. Your feedback means a lot to us and helps us continue improving our service. Please don’t hesitate to reach out if there’s anything we can assist you with, we’re always happy to help! Akimbo Customer Care
Very much appreciated. Thank you so much for helping my family. Awesome service and awesome card! 1SG (RET) Brian W Paape
Hello Brian, We are so glad you were able to access your card! If you need any assistance or have questions about using your funds, please contact us. We are available Monday through Friday from 7:00 a.m. to 7:00 p.m. Central Time at 855-925-4626 and are ready to take your call. Akimbo Customer Care
I cannot open my account. My virtual card came without numbers! Akimbo said I should contact the company that issued the card. It is impossible for me to get through to them. Akimbo cannot re-issue the card with numbers this time, and I am unable to access my account. Alex, from Akimbo support, worked hard to help but was unsuccessful. There is no way to access my account funds.
Hi Joan! We are so sorry that you were unable to access your card information. Someone from Akimbo will be reaching out. If you prefer to reach us, please call 855-925-4626, Monday through Friday, 7:00 a.m.–7:00 p.m. CT. We appreciate your patience and are here to help. Akimbo Customer Care
Thank you, Siyanna! We are so glad it was a positive experience and we appreciate your feedback! Akimbo Customer Care
I have never been assisted like this before and to know that this type of help is offered to a Veteran is truly amazing. I will definitely let other veterans know of this service as I will be using it more often. Thank you all and I love and appreciate you all.
Hello Kyle! Thank you so much for your kind words. Knowing that we were able to provide a level of support that made such a positive impact means the world to our team. It is our privilege to serve Veterans, and we're honored to have been able to assist you. Your appreciation and willingness to share your experience is truly meaningful to us. Thank you for your service, your trust, and your support. We look forward to being here whenever you need us. Akimbo Customer Care
services for digital card holders is limited and its been a comple disaster to close the account
Hi, Lesley, We're sorry to hear about your frustration with closing your account. Our records do not show any direct contact regarding this issue, and we are happy to assist with the account closure process. If you still need help, please reach out to our support team so we can review your situation and provide assistance. Our team is available Monday through Friday, from 7:00 a.m. to 7:00 p.m. Central Time, at 855-925-4626. Akimbo Customer Care
I was short on food and bills and I’m thankful for the program it really helped in a time of need thank you
Thank you, Chaneva! We truly appreciate you taking the time to leave a review. Your feedback means a lot to us and helps us continue improving our service. Please don’t hesitate to reach out if there’s anything we can assist you with. Akimbo Customer Care
Customer Service and speed of service. Excellent!
Thanks H! We truly appreciate you taking the time to leave a review. Your feedback means a lot to us and helps us continue improving our service. Please don’t hesitate to reach out if there’s anything we can assist you with, we’re always happy to help! Akimbo Customer Care
Easy to use. Loved it
Thank you, Cindy! We're delighted to hear you've had a positive experience. Thank you for taking the time to share your feedback. Please don't hesitate to reach out if we can help with anything in the future. Akimbo Customer Care
I don’t think it was the card for sure but I had a hard time getting it to add to my Apple wallet, but other than that it’s a great card!
Thank you, Jasmine! We're glad to hear you're enjoying the card overall. We also appreciate your feedback about adding it to Apple Wallet, and we're sorry to hear the process was challenging. Thanks again for taking the time to leave a review. Please don't hesitate to reach out if we can help with anything in the future. Akimbo Customer Care
Wonderful! Thanks so much!
Thank you, Angie! Your feedback means a lot to us and we appreciate you! Please don’t hesitate to reach out, if there’s anything we can assist you with. Akimbo Customer Care
I never have a good experience when it comes to this company. Really wish people stop using it so i wouldn't have to use it either.
Hello Rayzin, We're sorry to hear that your previous experience has been frustrating. We reviewed the available account information associated with your review and were unable to identify any reported issues or account notes that would help us understand what went wrong. We'd like the opportunity to learn more and assist. If you have questions or concerns regarding your current card, or if you receive an Akimbo card in the future and need assistance, please contact our Customer Service team at 855-925-4626, Monday–Friday, 7:00 AM–7:00 PM Central Time, so we can review your concerns in detail and work toward a resolution. Thank you for your feedback. Akimbo Customer Care
I have been waiting for my refund and you haven’t sent it back yet
Hello Cynthia, Thank you for your review. We sincerely apologize for the delay and understand your frustration regarding the pending refund. At this time, we are still waiting for the funds to be returned by the third-party payment processor. Once the return is completed, the funds will be reflected in the account accordingly. We appreciate your patience and understanding. Akimbo Customer Care
Customer Service is good answering questions and guiding us how to activate the card
Thanks Lex! We appreciate you taking the time to review our customer service and are glad you were able to activate your card! Akimbo Customer Care
Overall good experience. Only issue was with trying to add the card to the google pay wallet. Otherwise, great customer service experience and good user interface.
Hi Joshua! We truly appreciate your feedback. If you ever need assistance with your Akimbo Card, please don’t hesitate to reach out. We’re always happy to help! Akimbo Customer Care
Hi Maira! We are glad that you were able to use your card successfully for an online purchase and appreciate your review. Akimbo Customer Care
We don't know how to use it. We tried but didn't get it to work. Need to figure it out.
Hello! To access your virtual card, please log in to your Akimbo Dashboard at : https://app.akimbocard.com/app/#/akimbo/login. There, you will be able to view your card information and update the billing address from the default information entered by the organization that sent you the card. Once your information has been updated, you may use your card for online purchases or add it to your digital wallet for in-store purchases. If you need assistance, please call us at 855-925-4626, Monday through Friday, 7:00 a.m. – 7:00 p.m. Central Time. Akimbo Customer Care
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