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Electronics & Technology

Anker SOLIX US

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101 reviews

4.4101 reviews
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About Anker SOLIX US

Data updated
Website
ankersolix.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
100% (12/12)
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+1(800) 988-5541[email protected]ankersolix.com

About this business

At Anker SOLIX US, we have a proven track record of delivering sustainable energy solutions. With advanced solar and energy storage technology, Anker SOLIX US gives you complete control of your power — whether you are exploring the great outdoors, living life on the road, or building a home energy system. Enjoy anytime electricity and live in power. Our reliable technology and intuitive designs empower you to take command of your energy needs. Innovation without complication. At the heart of Anker SOLIX US is a human-centric focus, driven by a deep commitment to protecting the environment through energy-saving technology and a partnership with Oceana to help preserve the world's oceans. Together, let's recharge the future.

Written by the business, not verified by us.

Is Anker SOLIX US legit?

Anker SOLIX US (ankersolix.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-29.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers are really happy with the fast delivery and the high quality of the items, which work wonderfully for powering household appliances and camping equipment. Buyers love how reliable these power stations are, pointing out that they hold their charge well and handle heavy electrical loads without any issues. However, some reviewers were not happy with customer service, explaining that it was very difficult to get help or properly resolve problems when support was needed. A few other people also felt that the initial setup instructions or device controls were not very intuitive to use.

Auto-generated from all reviews of this business. For reference only.

What people say

J
Jon BUnited States · 3 reviews · Verified · Experienced 2026-07-30 ·

I absolutely love this beast of a…

I absolutely love this beast of a battery… The 30 amp outlet allows me to plug in my boat and use all the outlets, and I also use it to power some fairly large PA speakers to DJ events, and a 2 hour show used only 13% of the battery the other day, powering two large powered speakers plus a mixer. This thing is my new best friend. Highly recommended!

M
MargieVUnited States · 1 review · Experienced 2026-07-12 ·

Response to Anker about Anker Solix F3800+…

I currently have the Anker Solix F3800+ and I am having massive problems with one of the ports and the physical power button on the unit not turning off. Not only am I having issues with the port, I am also having issues with both the Technical Team and Management Team from Anker. I have expressed to them that there is a problem. This actually began July 13 of 2026, and has continued on with no resolve. They have had me do ridiculous amount of test. I have completed those for them, uploaded information for them, and have not been able get any assistance from either the Technical Team or the Management Team. I am at a point now, where I am wondering what I spent this money for. We had tornados here in the state of Illinois, and only one of the ports worked, even though they had swore that it was not an issue. Information regarding this has continued to be sent to them, to no avail. They do however, continue to ask you to perform the same test they have asked for, and test that have been completed, with the results being upload and emailed to them. I would suggest that prior to ordering this equipment, you definitely check the reviews. While the equipment works, the ports do not work simultaneously, and that can be a Hugh problem when you are attempting to use the power station during bad weather. I have notified them that I am leaving this review. Since Anker has said they have no information, perhaps this can assist them in finding it: Regarding the response from Anker, here we have taken your exact update regarding the live storm test and sent it directly to Anker's management team under their primary ticket (ANKER-TNL4562881950)

Reply from Anker SOLIX US2026-08-05

Hi Margie, We’re very sorry to hear about your experience, and we sincerely apologize for the continued frustration caused by the port issue on your F3800+ and the delay in getting effective support. We completely understand how serious and upsetting this is. We also understand how disappointing it must be to have already completed multiple tests, uploaded information, and still feel that your case has not been properly resolved. At the moment, we have not yet been able to locate your full order details based on the information currently available through the platform. We have already attempted to request your information through the platform so that we can provide the appropriate after-sales support. In the meantime, please feel free to contact our official support team at [email protected] with your order details, so we can better review your case and help follow up as quickly as possible. Thank you for bringing this matter to our attention. We truly value your feedback and sincerely hope to have the opportunity to support you further and improve your experience. Best regards, Anker SOLIX Customer Support

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