Whether you are buying or renting, your house does not really become a home until you fill it with the right appliances. Instead of searching out each piece on separate websites, come to Appliances Connection and find everything that you need in one place. We pride ourselves on providing our visitors only the top vetted appliance brands with convenient ways to purchase exactly what you need for your home without any hassle.
Is Appliances Connection legit?
Appliances Connection (appliancesconnection.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 86% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 31% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-31.
I just had the best experience buying an Asko washer/dryer with Katie Bange, who was such a great researcher and friendly customer service rep. I was doing a side-by-side comparison of washers and she found all the details I needed and more. She took so much time, guiding me through the process, and gave me confidence that I was making the best choice. And she helped save me money! Such a refreshing and pleasant experience!
Reply from Appliances Connection2024-01-13
Hi Customer,
Thank you for your glowing review! We're thrilled to hear that Katie Bange provided you with the best customer service ever. It's fantastic to know that she went above and beyond to assist you in your washer/dryer purchase, providing detailed information and helping you make a confident and cost-effective choice. We appreciate your business and are here to assist you whenever needed.
Best regards,
Appliances Connection Team
I had a great experience. Worked with Katie B who is excellent. Great product knowledge and follow up. Happy with our experience.
Reply from Appliances Connection2024-01-13
Hi Michael,
Thank you for sharing your positive experience! We're delighted to hear that you had a great experience working with Katie B. It's fantastic that she provided excellent product knowledge and follow-up. If you have any more needs or questions in the future, feel free to reach out. We appreciate your business!
Best regards,
Appliances Connection Team
I called with questions about an existing order and Judy F was very helpful with answering all my questions!
Reply from Appliances Connection2024-01-13
Hi Frank,
Thank you for your feedback! We're pleased to hear that Judy F was very helpful in addressing your questions about an existing order. If you have any more inquiries or need further assistance, feel free to reach out. We appreciate your business!
Best regards,
Appliances Connection Team
Arra responded to my call in a professional and prompt manner. He answered all of my questions regarding my upcoming appliance delivery.
Reply from Appliances Connection2024-01-13
Hi Marie,
Thank you for your feedback! We're glad to hear that Arra responded to your call in a professional and prompt manner, addressing all your questions about your upcoming appliance delivery. If you need any further assistance or have more questions, feel free to reach out. We appreciate your business!
Best regards,
Appliances Connection Team
Judy F was so pleasant to talk to and very helpful
Reply from Appliances Connection2024-01-13
Hi June,
Thank you for your feedback! We're delighted to hear that Judy F was pleasant to talk to and very helpful. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your business!
Best regards,
Appliances Connection Team
Azure was very helpful. Made the whole process pleasant.
Reply from Appliances Connection2024-01-13
Hi Naveen,
Thank you for sharing your positive experience! We're glad to hear that Azure was very helpful and made the whole process pleasant for you. If you have any more needs or questions in the future, don't hesitate to reach out. We appreciate your business!
Best regards,
Appliances Connection Team
Good prices. Great customer service. Thank you Ledio.
Reply from Appliances Connection2024-01-13
Hi Anna,
Thank you for your feedback! We're pleased to hear that you found good prices and great customer service, with a special mention to Ledio. If you ever need assistance in the future, feel free to reach out. We appreciate your business!
Best regards,
Appliances Connection Team
Had a great experience with my microwave order. Customer service is excellent and Arra, my representative, was very helpful and courteous.
Reply from Appliances Connection2024-01-13
Hi Austin,
Thank you for sharing your positive experience! We're glad to hear that you had a great experience with your microwave order and that Arra provided excellent and helpful customer service. If you have any more needs or questions, feel free to reach out. We appreciate your business!
Best regards,
Appliances Connection Team
Ara was very helpful and professional. answered all my questions. great customer service
Reply from Appliances Connection2024-01-13
Hi Nefer,
Thank you for your feedback! We're pleased to hear that Ara provided helpful and professional assistance, answering all your questions. We appreciate your business and look forward to serving you again in the future.
Best regards,
Appliances Connection Team
Fantastic experience with Appliance Connection, Ledio is the amazing.
Ledio, thank you again for all of your patience and professionalism to help us find the perfect range.
Reply from Appliances Connection2024-01-13
Hi Alyssa,
Thank you for your positive feedback! We're delighted to hear that Ledio provided you with a fantastic experience, going above and beyond to help you find the perfect range. We appreciate your business and are here to assist you whenever needed.
Best regards,
Appliances Connection Team
I ordered a refrigerator and they shipped a stove instead. I obviously declined the stove and promptly cancelled the order, since it was going to take weeks to get the refrigerator shipped. Appliance Connection has refused to refund my $3000 until their 3rd party shipper returns the stove that I never ordered. 3 weeks later the shipper has no idea when the start be will be returned and will not give me a tracking number. I am out $3000 for an item I never received and Appliance Connection is making me liable for their mistake in sending the wrong item and for their own shippers poor performance. A horrible company.
Hi Mallary,
Thank you for your feedback! We're thrilled to hear that Katie was a pleasure to work with and provided helpful assistance. If you have any more needs or questions in the future, don't hesitate to reach out. We appreciate your business!
Best regards,
Appliances Connection Team
Called to order a fridge I could not find in stock anywhere local. I came accross Appliance Connection website. Katie B was fantastic! She knew her stuff! Very knowledgeable. Excited for the fridge to arrive! Thank you so very much!
Reply from Appliances Connection2024-01-13
Hi Heidi,
Thank you for your kind words! We're delighted to hear that Katie B provided you with the best customer service ever and helped you find the fridge you were looking for. We appreciate your excitement, and we hope you enjoy your new appliance. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing Appliances Connection!
Best regards,
Appliances Connection Team
My Customer Service woman Celia was on the mark and took care of my issue above and beyond! I will purchase through this company again!!!
Reply from Appliances Connection2024-01-13
Hi Patricia,
Thank you for your positive feedback! We're thrilled to hear that Celia provided excellent customer service and went above and beyond to address your concerns. We look forward to serving you again in the future. If you have any more questions or need assistance, feel free to reach out. We appreciate your business!
Best regards,
Appliances Connection Team
After a disappointing email and a poor customer service rep I cancelled my order. However, after talking with Latoya I reinstated my order. She listened to me and acknowledged my concerns and made me realize I wanted the professionalism of Appliance Connection and their delivery service! So grateful I called back and spoke with Latoya
Reply from Appliances Connection2024-01-13
Hi Marie,
Thank you for sharing your experience, and we're sorry for any initial disappointment. We're glad to hear that Latoya provided the professional and attentive service you were looking for, ultimately leading to the reinstatement of your order. If you have any further questions or concerns, feel free to reach out. We appreciate your business and are here to assist you.
Best regards,
Appliances Connection Team
Hi Ken,
Thank you for your feedback! We're glad to hear that you received great customer service from Judy F. If you have any more needs or questions in the future, don't hesitate to reach out. We appreciate your business!
Best regards,
Appliances Connection Team
Knowledgeable, no fuss, no muss, excellent pricing and extremely easy to work with!
Hands down, the best appliance shopping experience I've had in years--restores my confidence in American retailers!!!
Reply from Appliances Connection2024-01-13
Hi Olie,
Thank you for your fantastic feedback! We're thrilled to hear that you had a knowledgeable, hassle-free, and excellent shopping experience with us. We appreciate your confidence in Appliances Connection, and we're here to assist you whenever you need. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!
Best regards,
Appliances Connection Team
All I can say is Katie B. is great! Very knowledgeable and helpful. Smooth process for ordering. Answered all my questions and I had many. Very nice job Katie.
If I ever need more appliances I will definitely be a repeat customer.
Reply from Appliances Connection2024-01-03
Dear Lisa,
Thank you for your kind words! We're thrilled to hear about your positive experience with Katie B. We appreciate your trust in us and look forward to serving you again for your future appliance needs.
Best,
Appliances Connection
Nino with customer service provided great assistance with my issue. Thanks for your help
Reply from Appliances Connection2024-01-13
Hi Nelly,
Thank you for your feedback! We're pleased to hear that Nino from customer service provided great assistance with your issue. If you have any more questions or need further help, feel free to reach out. We appreciate your business!
Best regards,
Appliances Connection Team
Dominique Dilligard was the first friendly representative I got in touch with who went above and beyond to help me with my issue. Thank you Dominique
Reply from Appliances Connection2024-01-03
Dear Customer,
We're thrilled to hear Dominique Dilligard provided exceptional service! Thank you for recognizing our commitment to customer satisfaction. If you have any more questions or need assistance in the future, feel free to reach out.
Best,
Appliances Connection
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