Very helpful
Very helpful. Speedy resolution of the problem.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Written by the business, not verified by us.Askanexpertonline.com (askanexpertonline.com) has a 4.8 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 88% of negative reviews. Last updated 2026-08-26.
Very helpful. Speedy resolution of the problem.
The professional way I was treated and the knowledge of the person I was on line with and the person I spoke with
Kevin made a determination that I could not have come by on my own.
Awesome! Jason is a very sharp and experienced technical support. He nailed the problem right away!
Anthony was great!! Helped answer question and gave me understandable answers. I really appreciate his help.
Response was timely. Cost was reasonable. Scott was thoughtful, helpful, and had the information that was needed for resolution.
I received the information I needed. Thank you for your assitance.
Ram is very intuitive. Quick to provide answers and suggest resources. Unfortunately, I am not in a position to provide further financial commitment at this time. I will know more in a few days. Thank you, Joe Wilson
Responsive and helpful (and very prompt).
They answered my question on getting my computer to connect to the scanner. But now still no icon to be able to print. Never had driver or icon issues before with any printer beside Epson. So I still need help
MamamadM was great. He was very cooperative, knowledgeable and friendly. But due to my inability to solve my problem remained unresolved! My account is still locked and I still need help! Thanks!
I was able to solve the problem, a nonfunctional printer with his help
I was told I would have a $5.00 fee but was charged $70.00 on my Credit Card for a monthly membership fee..Very misleading and shady!
Hello, Thank you for reaching out. I understand your concern regarding the membership charge. We have refunded the unexpected charge. Please allow 3–5 business days for the refund to appear in your account. If you have any additional concerns, please reach out through my contact information below. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
Quick, thorough and accurate.
Peter was great. He was very professional, polite, and patient. Thank you Peter
The wait for the technician was very close to the time stated.
Very informative. Walked through steps to try to resolve issue. Assistance appreciated.
206 reviews matching